"Mizter T" wrote in message
ups.com...


I'd suggest that what is happening is this - the card readers doesn't
initially communicate with the Oyster card (perhaps because the card
isn't held flat to the reader) which triggers the error message, but
split seconds later communication is established successfully, and the
Oyster card is accepted and the gate opens. The glitch (if there is
one) is that the "Seek Assistance" error message remains on the
display rather than being cleared off when there's no longer a
problem.


Perhaps the LU staff could be briefed to simply explain that code 94 means
that the Oyster validation wasn't as quick as designed because of user
error - the signs do say 'always touch in' not 'wave about'...

Paul