On Tue, 21 Oct 2003 13:09:40 +0100, "spammy" wrote:

"Jason" wrote in message
.. .
Underground Customer Charter Refunds can now be lodged on-line:
http://tube.tfl.gov.uk/charter/

still banking on them giving refunds for free via oyster...

That would be handy, but I doubt refunds will be given to people
without them doing some leg-work. Other customer focused organisations
might - but this is TfL!

The form above incorporates space for Oysters, which is better then
than the paper version.


Cheers,

Jason.