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Old October 21st 03, 01:22 PM posted to uk.transport.london
Rob Rob is offline
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First recorded activity at LondonBanter: Jul 2003
Posts: 38
Default Underground Customer Charter Refunds on-line


"Jason" wrote in message
...

Don't recall seeing this posted here before, and I've just noticed it:

Underground Customer Charter Refunds can now be lodged on-line:
http://tube.tfl.gov.uk/charter/

It's a great idea - have this set as my brower homepage, so upon
arrival at work, the disgust with TFL is fresh and a claim for the
delay is lodged immediately. Having to fill out a paper form means a
possibility of forgeting to claim.

Now I can claw back some of the tax and council tax I pay for getting
a thrid world service. If only every public service had a refund
charter!


Cheers,

Jason.


I'm wondering what would happen if i was to claim for a delay that happened
last week, seeing as i was the driver.