"Neil Williams" wrote in message
oups.com...
On Jun 22, 9:18 am, Paul Corfield wrote:

Therefore discounts in renewal for season tickets valid between one
month and one year in compensation for poor punctuality and reliability
will be replaced by compensation based on delays to individual journeys,
known as Delay/Repay. Under the new system, all passengers will be
entitled to claim compensation for all delays, whatever their cause.

Interesting. Perhaps this is in the hope that it will look good but
at the same time reduce claims as people won't be bothered to make
them?


Thats definitely the conclusion we came to yesterday in the thread 'Season
Ticket Delay compensation'...

Paul