On 22 Jun, 11:06, John B wrote:
Did someone say "Bowker effect"?

From nationalexpressgroup.com

"NX East Midlands Rail Franchise response

22/06/2007


National Express Group PLC ('the Group') notes today's announcement
from the Department for Transport ('DfT') advising on the award of the
East Midlands rail franchise.

Commenting on the announcement, Richard Bowker, Chief Executive, said:
'We are very disappointed with today's announcement. We look forward
to the DfT explaining the reasons for their decision.

'I would like to take this opportunity to thank all our employees at
Midland Mainline and Central Trains. Midland Mainline's record of
constant improvement has resulted in the company being top of industry
league tables for operational performance as well as customer
satisfaction, a record of which we are truly proud.

'The team at Central Trains have shown what can be achieved in a
difficult franchise with the right people and the right focus.'



He should perhaps have added "and much good has it done them".

--
gordon