Paul Corfield wrote:
On Sun, 25 Nov 2007 10:57:37 +0000, Mike Roberts
wrote:

Hi all, I have lurked her often but only once, a long time ago felt
the need to post anything. However perhaps someone here can help me
with the TfL Journey Planner.

To get it to start route at my house I have to type in a carefully
edited version of my address. It then give me a choice, the first of
which is my address (in its own format). When I type in my address in
the JP Format it offers me a list of places not including my own
address.

I have searched the TfL web site but can't find contact details for
the JP maintenance team. Can anyone out there help me, it is
frustrating that the JP does not retain my address for future use.

I'd just use the standard TfL contact page via this link

https://www.tfl.gov.uk/tfl/contact/default.asp?type=tfl

Journey Planner is a TfL system so pitching your query to TfL, rather
than one of the modes, seems the most sensible option.

The location entry mechanism is so obviously flawed that the only possible
explanation is that they know and don't care, in which case complaining
seems pointless.