In message , at 18:34:59 on
Tue, 11 Dec 2007, Mike Roebuck remarked:
On Saturday lunchtime, queues for tickets in both LUL booking halls
were horrendous. This seems not to have been thought out properly at
all.

The queues were horrendous in the old booking hall, and were horrendous
in the new one from the day it reopened. They just don't seem to want to
put enough staff on duty.
--
Roland Perry