On 10 May, 17:36, Roland Perry wrote:
It also shows that the improvements are not sufficient. For the last ten
years the queues at the ticket offices have been unacceptably long, and
after the rebuilding, they still are. Why didn't they simply build more
ticket office positions?


I seem to recall you saying in a previous post that the lines to the TVMs
are very long. I would imgaine that this situation is exacerbated by people
who are not sure how to use them.