On Jan 11, 3:48*pm, Mizter T wrote:
On 10 Jan, 23:52, " wrote:

On Jan 10, 10:24 am, Abigail Brady wrote:

(snip)

Some confusion at Woolwich Arsenal. *I touched out at the DLR exit to
the mainlane platforms and then looked for a ticket machine or
similar, couldn't find one, found the exit for the mainline platforms
and then tried to touch out. *Didn't work, of course (my travelcard is [z123]),
so I had to plead to be let out by the people manning the
gateline. *Then I got my WA-boundary zone 3 ticket and was on my
way...

It would seem that the ticket gates at WA haven't therefore been
configured to be 'tolerant' enough - at Stratford one can get off a
DLR train and touch-out on the standalone readers and then again to
get through the main ticket gates and exit the station and the system
doesn't have a problem with it - in that scenario the first 'touch-
out' would have been unnecessary but totally understandable,
especially for passengers unfamiliar with the station, so the system
is configured to accept someone doing this (as it should).



I assume there is a street entrance for the DLR I was supposed to exit
at so I could then walk on the street to the NR ticket office. *I bet
they'll have lots of people making the same mistake I did, though.

From what I've read the new entrance is also gated - it wouldn't make
a great deal of sense if it wasn't! That said until very recently at
Paddington one could get on and off the H&C line platforms without
passing through the ticket gates, but that was something of an
exception because of the layout of the station.

This is inconsistent with the other DLR interchange at Greenwich,
because if you don't touch out at (badly sited) pad near the DLR
platform, there is no barrier or touch-out facility at the main
station exit.