On Wed, 14 Oct 2009 09:52:19 +0100, Roland Perry wrote:

Give an example of Ryanair mugging.

The programme gave two fairly explicit examples. The booking fees, which
are far beyond the actual cost of the transaction

The "mugging" referred to above was about unexpected, or "surprise"
charges. While the credit card fees are somewhat high (it's necessary to
factor in all the costs when buying these fares) they are not
unexpected, nor are they a surprise.

Yes they are. The "headline" fares (49p etc) don't include them, and
many people don't find out about them until they get to the booking
screen. Most reputable companies include any payment handling costs
(incl. cash handling) in their up-front prices.

Indeed, the very way we are
discussing them here indicates how familiar everyone is with them.

Only because they're notorious for being an unexpected, excessive
charge!

I guess if you mug someone in an area notorious for muggings, it
ceases to be one because they should have heard about it in advance
and expected it, and becomes a "walking down the street fee" instead?