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-   -   Cannot get Railcard discount loaded on to Oyster (https://www.londonbanter.co.uk/london-transport/10060-cannot-get-railcard-discount-loaded.html)

Mr Thant December 2nd 09 09:08 PM

Cannot get Railcard discount loaded on to Oyster
 
On 2 Dec, 21:18, Stuart Johnson
wrote:
If from 2nd January suppose I board a 405 bus in Redhill just after
9am and use my PAYG Oyster to travel to Croydon, and onwards to
Victoria by tram and District Line. *This means that the off-peak cap
would be applied?


The bus and tram journeys would contribute towards the bus cap, and to
the peak (actually better described as "all day") caps for all zone
combinations, and possibly the off-peak caps if you touch in after
9.30. The tube journey contributes towards the off-peak and all-day
caps for the relevant zone combinations.

However if I alighted at Coulsdon South to go to Victoria by train and
touched in at Coulsdon South before 9.30 would the different peak time
on rail override the bus cap time?


The bus journey contributes towards the bus cap, and to the all day
caps for all zone combinations. The train journey contributes towards
the all day caps relevant to its zones.

Every time the system charges a fare, it increments all of the
relevant caps upwards. If this would result in any of those caps
exceeding its maximum, the fare is constrained downwards such that it
doesn't.

So there isn't a simple answer to "which cap applies" for the rest of
the day, since all of them potentially constrain the fare, depending
on exactly which journeys you make.

U

John[_3_] December 2nd 09 09:35 PM

Cannot get Railcard discount loaded on to Oyster
 

Yes I follow that now thanks, it would have been better to say
'up to a possible maximum of the Peak cap'?
Makes more sense with the figures. Just hope I haven't lost the OP...

Paul S

Thanks for all the comments since my original post. Well some of it's a
bit clearer and no wonder TFL don't give too many details.
Just to refer to this simple example, at least I can now understand the
situation where my wife's (non railcard) single Zone 1 journey after 9.30
and another after 16.00 always seem to have been charged more than the 2x
£1.60 I believed was correct. Could you please confirm the correct
deduction.

Regards JKB


Paul Scott December 3rd 09 10:39 AM

Cannot get Railcard discount loaded on to Oyster
 

"John" wrote in message
...

Yes I follow that now thanks, it would have been better to say
'up to a possible maximum of the Peak cap'?
Makes more sense with the figures. Just hope I haven't lost the OP...

Paul S

Thanks for all the comments since my original post. Well some of it's a
bit clearer and no wonder TFL don't give too many details.
Just to refer to this simple example, at least I can now understand the
situation where my wife's (non railcard) single Zone 1 journey after 9.30
and another after 16.00 always seem to have been charged more than the 2x
£1.60 I believed was correct. Could you please confirm the correct
deduction.


If they are straightforward zone 1 journeys the peak and offpeak Oyster
fares are the same, at £1.60.

What did you see to make you think you were not being charged 2 x £1.60? If
you can remember we might be able to explain...

Paul S



Paul Terry[_2_] December 3rd 09 11:06 AM

Cannot get Railcard discount loaded on to Oyster
 
In message , John
writes

Just to refer to this simple example, at least I can now understand the
situation where my wife's (non railcard) single Zone 1 journey after
9.30 and another after 16.00 always seem to have been charged more than
the 2x £1.60 I believed was correct.


As Paul has said, £1.60 each way is correct for Zone 1, whatever the
time of day. Is it possible that she is changing from NR to LU outside
of Zone 1 (e.g. at Stratford instead of Liverpool Street), without
realising that this is costing more?
--
Paul Terry

Michael R N Dolbear December 3rd 09 12:44 PM

Cannot get Railcard discount loaded on to Oyster
 
John wrote

1. It was only thanks to this group that I was aware of the (senior)
railcard discount at all.
2. The discount was loaded first time at Paddington (Bakerloo) and

second
time at Liverpool Street without problem.
3. Although I was asked to show my railcard, no mention was made on

either
occasion that this discount was not forever, so this is something

that
staff need to mention to customers
4. Again thanks to a recent post to this group I now know the

discount has
to be reloaded whenever the railcard expires. [...]


I just picked up the latest Senior Railcard leaflet "valid up to and
including 23 May 2010" and it mentions the Oyster loading and gives the
Tfl URL
http://www.tfl.gov.uk/tfl/tickets/fa...009/farefinder

One additional item unknown to me was "you can now get a discount on a
London Zones 1-6 *Anytime* Travelcard when bought as part of your
ticket to London (subject to a minimum fare).

The (subject to a minimum fare) also appears with the "discount on a
London Zones 1-6 Off-Peak Travelcard" item where it is nonsensical so
perhaps a carry over from the Network South-East card leaflet.

They also emailed me a reminder to renew and
http://www.nationalrail.co.uk/times_...d_extension.ht
ml

adds "load at a Tube station"

and
http://www.nationalrail.co.uk/times_...fares_not_in_j
p.html

actually mentions boundary zone tickets.


--
Mike D



John[_3_] December 3rd 09 03:30 PM

Cannot get Railcard discount loaded on to Oyster
 


As Paul has said, £1.60 each way is correct for Zone 1, whatever the
time of day. Is it possible that she is changing from NR to LU outside
of Zone 1 (e.g. at Stratford instead of Liverpool Street), without
realising that this is costing more?
--
Paul Terry


Thanks again for the info. I'm afraid I can't provide any evidence, only
that her balance seemed to be less than expected the next time we used the
Oystercard.
At least this issue is being addressed in the latest leaflets.

John


martin December 4th 09 03:37 PM

Cannot get Railcard discount loaded on to Oyster
 
On Dec 1, 11:00*pm, Clive Page wrote:
In message
,
martin writes


I can attest to the fact that the discounted capping works on buses in
exactly the same way as regular Oyster capping.


Hmm, that's odd as it isn't supposed to. *At least from my reading ofhttp://www.tfl.gov.uk/tickets/oysteronline/9261.aspx
which says:quote

National Railcard price capping discounts do not apply if you only
travel by bus or tram. However, if you travel by bus or tram as well as
Tube, DLR, London Overground and some National Rail services, any bus or
tram journeys will count towards the daily price cap.
/quote

Which means, I guess that there are situations in which by taking a
short tube/rail journey you might reduce your total fare for the day. Or
have I misunderstood it?


After racking my brains, I recalled this coming up last year. It was,
indeed, possible for the Railcard cap to apply after only four bus
journeys, though the poster doesn't say whether they were all after
0930:
http://tinyurl.com/yzc5kuc (link to archived Google Groups u.t.l post)

As I mentioned upthread, the price of a one day bus and tram pass is
currently equal to the Railcard z2-6 off-peak cap, so it's all
academic this year. However, next year, the bus cap will be £3.90, and
the Railcard z2-6 cap will be £3.35, so it's possible this will apply
again after January 2nd.

Uncle-C December 4th 09 05:46 PM

Cannot get Railcard discount loaded on to Oyster
 
On 4 Dec, 16:37, martin wrote:

As I mentioned upthread, the price of a one day bus and tram pass is
currently equal to the Railcard z2-6 off-peak cap, so it's all
academic this year. However, next year, the bus cap will be £3.90, and
the Railcard z2-6 cap will be £3.35, so it's possible this will apply
again after January 2nd.


Good work ! How did you manage to find out that the new z2-6 cap, as
from 02.01.10, will be £3.35 ? That's a mere £0.05 increase - very
noble of TfL !

Paul Scott December 4th 09 07:06 PM

Cannot get Railcard discount loaded on to Oyster
 
Uncle-C wrote:
On 4 Dec, 16:37, martin wrote:

As I mentioned upthread, the price of a one day bus and tram pass is
currently equal to the Railcard z2-6 off-peak cap, so it's all
academic this year. However, next year, the bus cap will be £3.90,
and the Railcard z2-6 cap will be £3.35, so it's possible this will
apply again after January 2nd.


Good work ! How did you manage to find out that the new z2-6 cap, as
from 02.01.10, will be £3.35 ? That's a mere £0.05 increase - very
noble of TfL !


It could be £3.30 - depends how they round it really. What they have
announced is that all daily Oyster caps will rise by 50p and come into line
with the equivalent travelcard prices.

Paul S



Michael R N Dolbear December 4th 09 11:00 PM

Cannot get Railcard discount loaded on to Oyster
 
Michael R N Dolbear wrote

I just picked up the latest Senior Railcard leaflet "valid up to and
including 23 May 2010"


One additional item unknown to me was "you can now get a discount on

a
London Zones 1-6 *Anytime* Travelcard when bought as part of your
ticket to London (subject to a minimum fare).


I now see that this was discussed here on UTL Sept 2009 - "Senior
railcard discount - or not? - on Anytime travelcard"

I must have mentally misfiled it.

My question however is whether it is improper for a /SWT/ machine to
sell it since at least until 2 Jan 2010 SWT doesn't have any evening
peak restrictions so what you ought to be sold is a off-peak railcard
(except that "tickets for tomorrow" doesn't do off-peak except
implicitly by use of a railcard Railcard). Same if you bought an
Anytime day return with Senior Railcard.

--
Mike D




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