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W14_Fishbourne July 13th 11 12:46 PM

Thank you London Underground
 
On Jul 12, 6:07*pm, "Zen83237" wrote:
"W14_Fishbourne" wrote in message

...
On Jul 11, 6:47 pm, "Zen83237" wrote:





I think thanks is in order for completely ****ing up. On a Victoria Line
train at about 5.20 pm that after the doors closed at Oxford Circus then
sat
for a couple of minutes unable to start. After a lot of sounds of air
bleeding the train pulls a few hudred yards into the tunnel then comes to
a
very abrupt stop. Waits for 5 minutes, no announcements. more sounds of
bleeding air then sets off and again abruptly stops. This happens several
more times.
Get to Warren St and I was in two mids whether to get off. But the train
wasn't withdrawn so think ok.
A lot of very abrupt announcements from the dispatcher not to join the
train, the doors are closing but the train still didn't move with the
doors
still open. More announcements to beware of the closing doors, well people
needn't have worried because the train pulled out with doors open.
The doors finally closed as we abruptly stopped half in and half out of
the
tunnel. Eventually get turfed off. Nearly have a punch up on the escalator
with the **** who thinks it is fine to barge in ahead of everybody else..
Then have the privilege of having to swipe out to get out of the now
closed
station.
So all in all nearly killed on the train, involved in a fight with an
ignorant ****, half an hour late home and paid a full zone 2 to zone 1
station and having to walk to Euston.Well done London Underground. I take
it
that it was a technical fault. I would hate to think there will be more
strikes because a driver was sacked for overiding safety protocols.
Now when are those Olympics.


Kevin


I have to say that I found your post difficult to get to the heart of.
Until I got past the first half of the post all I seemed seemed to
hear about was the train failure.- so what, these things happen. Then,
halfway through the post, you told us in two successive sentences that
(1) the train couldn't move because the doors were open and then (2)
that the train moved even with the doors open. The latter should never
happen, though it would have helped our understanding if you'd told us
whether or not it affected all the doors or just one set, and whether
the doors were completely open or just a centimetre or two. On top of
this you do seem a bit prone to exaggeration; you can't say on the one
hand that you *nearly* had a punch-up on the escalator and on the
other that you were involved in a fight - one or other can't be true.
Furthermore, you were affronted by your fellow passenger barging in
and remonstrated with him, so one might wonder whether it was you
picking a fight with him instead of him with you.

You say that "So what if Warren Street is close to Euston, I have paid
for Hammersmith to Euston, not Warren Street." To be pedantic, you
didn't, you paid for a journey to Zone 1. In fact, you paid the same
as for a journey to Finsbury Park but you didn't complain about
'wasting' part of that by getting off at Euston.

Read a well-written article in a good newspaper - you will see that
the core of the matter is dealt with in the very first paragraph, not
mentioned in passing in a whole load of other ranting. You might get
more support if you learned this skill.

And I trust that you have contacted RAIB, not just vented your anger
here.

How would I know if the doors in other carriages were open or not. I assumed
the whole train but that was only my assumption.
Sorry but I think for a **** up on that scale a rant is deserved. No it
should happen so why did it
The Evening Standard said, the train travelled a carriage length, incorrect.
The driver performed an emergeny stop, rebooted the computer and closed the
doors. In correct.
A Tfl spokes woman said A NB Vic Line train at Warren St moved a short
distance along the platform with the platform doors(??????) of one carriage
not properly shut. No, they were fully open. Nice of TfL to lie. They also
failed to mention the problems the train had on its way from Oxford Circus.- Hide quoted text -

- Show quoted text -


If you ask any police officer they will tell you that the number of
different and contradictory accounts of any event will be the same as
the number of witnesses there are to it. And none of them will be
completely borne out by CCTV evidence.

Roland Perry July 13th 11 01:27 PM

Thank you London Underground
 
In message
, at
05:46:35 on Wed, 13 Jul 2011, W14_Fishbourne
remarked:

The Evening Standard said, the train travelled a carriage length, incorrect.


If you ask any police officer they will tell you that the number of
different and contradictory accounts of any event will be the same as
the number of witnesses there are to it. And none of them will be
completely borne out by CCTV evidence.


Some things are easier to corroborate than others. The number of coaches
inside the tunnel can be worked out pretty easily, if necessary by
counting the number still in the platform.
--
Roland Perry

Denis McMahon July 13th 11 04:31 PM

Thank you London Underground
 
On Mon, 11 Jul 2011 18:47:59 +0100, Zen83237 wrote:

On a Victoria Line
train at about 5.20 pm that after the doors closed at Oxford Circus then
sat for a couple of minutes unable to start. After a lot of sounds of
air bleeding the train pulls a few hudred yards into the tunnel then
comes to a very abrupt stop. Waits for 5 minutes, no announcements. more
sounds of bleeding air then sets off and again abruptly stops. This
happens several more times.


Get to Warren St and I was in two mids whether to get off. But the train
wasn't withdrawn so think ok.


A lot of very abrupt announcements from the dispatcher not to join the
train, the doors are closing but the train still didn't move with the
doors still open. More announcements to beware of the closing doors,
well people needn't have worried because the train pulled out with doors
open. The doors finally closed as we abruptly stopped half in and half
out of the tunnel. Eventually get turfed off.


There's two news reports on the web:

url:http://www.thisislondon.co.uk/standa...9134-mind-the-
doors-then-tube-train-leaves-station-with-them-still-open.do

url:http://www.tntmagazine.com/tnt-today...2/tube-leaves-
station-with-doors-open.aspx

In the evening standard (thisislondon) report a TfL spokesman said "No
one was hurt. London Underground is immediately investigating why this
may have occurred and the train has been taken out of service. We
apologise to any passengers who were concerned by the incident."

No mention of RAIB, and when I spoke to the RAIB reporting point after
reading the first internet post about the incident, they weren't aware of
the occurrence. Could TfL may have "forgotten" to notify RAIB? Shouldn't
the train be quarantined in situ until RAIB either attend or agree it's
movement?

Rgds

Denis McMahon

Mizter T July 13th 11 04:51 PM

Thank you London Underground
 

wrote:

(David Cantrell) wrote:

Oh, I didn't know that existed. Thanks! Does something similar exist
for other Oystery problems, and if so have they sorted out the bad
design that requires people go to a TfL station to pick up their
refunds?


I got a refund (by phoning the helpline) paid into my bank account. The
payment came from "TRANSPORT TRADING". I did mention it here.


Transport Trading Ltd is a major subsidiary company of TfL:
http://www.tfl.gov.uk/corporate/about-tfl/4510.aspx#ttl

W14_Fishbourne July 13th 11 04:53 PM

Thank you London Underground
 
On Jul 13, 2:27*pm, Roland Perry wrote:

Some things are easier to corroborate than others. The number of coaches
inside the tunnel can be worked out pretty easily, if necessary by
counting the number still in the platform.
--

Maybe so, and the CCTV on the platform should enable that to be worked
out, but I bet that eye-witness reports will vary from "the front of
the train had just entered the tunnel" to "almost the whole train was
in the tunnel".

W14_Fishbourne July 13th 11 05:07 PM

Thank you London Underground
 
On Jul 13, 5:31*pm, Denis McMahon wrote:

No mention of RAIB, and when I spoke to the RAIB reporting point after
reading the first internet post about the incident, they weren't aware of
the occurrence.


If they'd told you that they were aware of the incident you might have
assumed they knew all about it and not have been so forthcoming.

Shouldn't the train be quarantined in situ until RAIB either attend or agree it's
movement?


And create even more havoc? These days everything to do with the train
is recorded, what more will be discovered by examining it in situ?

Mizter T July 13th 11 05:12 PM

Thank you London Underground
 

"David Cantrell" wrote:

On Tue, Jul 12, 2011 at 12:56:07PM +0100, Mizter T wrote:
[snip]
http://www.tfl.gov.uk/tfl/tickets/refunds/tuberefund/


Oh, I didn't know that existed. Thanks! Does something similar exist
for other Oystery problems, and if so have they sorted out the bad
design that requires people go to a TfL station to pick up their
refunds?


There is a variety of secure online contact forms regarding to Oyster issues
buried in the 'Help & contact' tree here - http://www.tfl.gov.uk/contact -
how successful that is w.r.t. dealing with 'Oystery problems' I don't know
(e.g. see Recliner's problems in his post above).

Refunds can be picked up when travelling from or to any station in London
(including NR stations), it's not just TfL stations - though I think some
people have suggested there might be a few stations missing from the list?
One needs to be making a journey from or to that station, the refund can't
just be picked up from a ticket machine.


Mizter T July 13th 11 05:21 PM

Thank you London Underground
 

wrote:

In article , (Mizter T)
wrote:

wrote:
[snip]
Oh, right. Total waste of time then.


Total waste of time for those people who've been delayed on a Tube
journey for 15+ minutes and wish to claim a refund as per the
customer charter - how do you figure that one out?


Total waste of time to get refunds when people have been overcharged on
Oyster, even if it is a consequence of a 15+ minutes journey delay, I
meant.


The Oyster maximum journey time limits are fairly generous - I wouldn't
generally expect a 'normal' delay on the Tube (of say 20 mins or whatever)
to bust them.

I posted the link to the Tube refund webform in response to a comment
suggesting that the only way of claiming a refund / compensation for
disrupted Tube journey (i.e. under the Customer Charter) was by telephone -
I didn't claim it dealt with wider Oyster charging issues.


Mizter T July 13th 11 05:34 PM

Thank you London Underground
 

"Recliner" wrote:

"Mizter T" wrote:

P.S. Haven't people had success with getting refunds for timeout type
situations by using the secure contact form here
http://www.tfl.gov.uk/contact ? (Yes, I know it's another web form!)


I found you just get an email apology, but no action, when you complain
about Oyster time-outs on-line. I had to call the helpline, which was
decidedly unhelpful, but eventually coughed up after quite an argument (I
had to remind the operator that the call was probably being recorded, so
he'd better be more helpful). You can also try a ticket office, if you can
find one open, and they seem to have some limited power to deal with it,
as long as you do it within a week or so.


That's disappointing to hear.

I must work harder to try and get some unresolved journeys as a result of
OSI time-out issues so I can experience this first hand.

That said, the Oyster bods do seem to do some sort of trawl for likely
Oyster OSI time-out related double charges, which can then result in the
automated (and suitably vague) "Due to operational issues..." email
proffering a refund appearing few days later. I guess one suggestion is that
those people with registered Oyster cards could try waiting for a few days
to see if such an email arrives before initiating contact themselves.


Mizter T July 13th 11 05:36 PM

Thank you London Underground
 

"Michael R N Dolbear" wrote:

wrote

I really hate online web forms because you don't get a copy of what
you wrote for your own records. Or is this one unlike all the others?
I wasn't aware of the form and used the phone last time.


A very few let you have a copy by automatically or on request sending
one to the email address that you give or are registered with. Not
rocket science.

Copy/paste also (mostly) works.

Does the apology letter copy the details you gave ?


Print to a PDF file or equivalent?

Agree that having no record of what you said can be pretty unsatisfactory.

Dr J R Stockton[_29_] July 13th 11 06:32 PM

Thank you London Underground
 
In uk.transport.london message VJSdnWINQaRt34HTnZ2dnUVZ8hadnZ2d@giganew
s.com, Tue, 12 Jul 2011 07:49:52,
posted:

I really hate online web forms because you don't get a copy of what you
wrote for your own records. Or is this one unlike all the others? I wasn't
aware of the form and used the phone last time.


It may depend on the browser used - but you probably know the value of
having a choice - but try the File menu, Print Preview ; and try Alt-
PrtScn and paste into Paint or elsewhere ... . Non-Windows OSs should
have something similar.

--
(c) John Stockton, nr London, UK. Turnpike 6.05 WinXP.
Web http://www.merlyn.demon.co.uk/ - FAQ-type topics, acronyms, and links.
Command-prompt MiniTrue is useful for viewing/searching/altering files. Free,
DOS/Win/UNIX now 2.0.6; see URL:http://www.merlyn.demon.co.uk/pc-links.htm.

John C July 13th 11 07:58 PM

Thank you London Underground
 


"Paul Rigg" wrote in message
...


"It might be a bit off topic but if you wanted to go from Hammersmith to
Euston why didn't you use the Hammersmith and City Line to Euston Square?

Just a thought


Because the Hammersmith and Circle lines are utterly useless? Typical
scenario:
Wait for seven minutes at Paddington for an Eastbound train on an advertised
frequency of
every five minutes. At Edgware Road wait another four minutes "to regulate
the service" even though
by my reckoning the train is already late (or perhaps the previous train
left Paddington early?).
Then at Baker Street wait another three minutes for the same reason. I
nearly always take the
Bakerloo to Baker Street for the Met forward or Bakerloo to Oxford
Circus for the Victoria. Either option is better then the Circle.

John


John C July 13th 11 08:03 PM

Thank you London Underground
 


"W14_Fishbourne" wrote in message
...
On Jul 13, 11:06 am, "Paul Scott"
wrote:
wrote in message

...

Loved how that article lead off by describing passengers as
"terrified."


Their random hyperbole generator usually gets stuck on 'misery' - perhaps
it
has been fixed?

Paul S


No, misery is only generated when delay or minor inconvenience is
involved, though it is a totally inappropriate word since commuting
is, almost by definition, a misearable affair.

Terrified is for when something out of the ordinary happens. The
average passenger not having a clue as to how the railway works, then
becomes terrified. For example, when they see the train driver letting
go of the steering wheel they will be terrified that the train will
veer across the tracks and crash. Or the wrong colour train turns up
and they are terrified that it might transport them to some far-flung
and probably hostile part of the country. Oddly, the one circumstance
in which very few passengers don't even bat an eye, let alone get
terrified, is when the driver applies full emergency braking.


They must have short memories. VEPs used to depart Victoria every few
minutes with doors open:-)

John


D7666 July 13th 11 08:16 PM

Thank you London Underground
 
On Jul 13, 9:03*pm, "John C" wrote:

They must have short memories. VEPs used to depart Victoria every few
minutes with doors open:-)



But I bet more arrived with doors open than departed.

--
Nick


[email protected] July 13th 11 08:45 PM

Thank you London Underground
 
In article , (Mizter T)
wrote:

The Oyster maximum journey time limits are fairly generous - I
wouldn't generally expect a 'normal' delay on the Tube (of say 20
mins or whatever) to bust them.


Not that generous if you remember the discussion about a journey from King
Cross to Putney via Highbury & Islington, Willesden Junction and Clapham
Junction. :-)

I posted the link to the Tube refund webform in response to a
comment suggesting that the only way of claiming a refund /
compensation for disrupted Tube journey (i.e. under the Customer
Charter) was by telephone - I didn't claim it dealt with wider
Oyster charging issues.


Sorry, my confusion there.

--
Colin Rosenstiel

[email protected] July 13th 11 08:45 PM

Thank you London Underground
 
In article , (Mizter T)
wrote:

Refunds can be picked up when travelling from or to any station in
London (including NR stations), it's not just TfL stations - though
I think some people have suggested there might be a few stations
missing from the list? One needs to be making a journey from or to
that station, the refund can't just be picked up from a ticket
machine.


Refunds can't be collected the same day as they are given because,
quaintly, it requires an overnight processing run to make them available
for collection.

So I was relieved to find when I had the refund last week that they can
pay it direct to a bank account now.

--
Colin Rosenstiel

Arthur Figgis July 13th 11 09:49 PM

Thank you London Underground
 
On 13/07/2011 11:06, Paul Scott wrote:
wrote in message
...

Loved how that article lead off by describing passengers as "terrified."


Their random hyperbole generator usually gets stuck on 'misery' -
perhaps it has been fixed?


I think the railways will be Extremely Sorry if they try criticising the
Evening Standard for deploying machine-created emotions.

--
Arthur Figgis Surrey, UK

D7666 July 13th 11 09:57 PM

Thank you London Underground
 
No mention of RAIB, and when I spoke to the RAIB reporting point after
reading the first internet post about the incident, they weren't aware of
the occurrence.


Shouldn't the train be quarantined in situ until RAIB either attend or agree it's
movement?




I'm not sure that RAIB necessarily need to be involved.

I think some contributors need to stand back from this a bit and think
a bt more rationally.

There is a big difference between a train moving off with doors open
and continuing with doors open (as occurred at Kentish Town on FCC a
few weeks back), and train departing a station with not all doors
closed and then near immediately brought to a controlled emergency
stop.

For the train on topic here, all reports indicate the train did halt
with a least some some cars in the platform, which to me suggests a
controlled emergency stop. Some of the less hysterical reports also
indicate the doors problem was not all cars but only some. One door
open is not good, but get a grip on reality here.

Door failures are not wholly unheard of on the underground or main
line, but you don't see RAIB investigations for trains where correct
emergency stops were occurred.

IMHO I suggest that this is probably not a RAIB reportable incident.

--
Nick



[email protected] July 13th 11 09:58 PM

Thank you London Underground
 
On 13/07/2011 13:14, W14_Fishbourne wrote:
On Jul 13, 11:06 am, "Paul
wrote:
wrote in message

...

Loved how that article lead off by describing passengers as "terrified."


Their random hyperbole generator usually gets stuck on 'misery' - perhaps it
has been fixed?

Paul S


No, misery is only generated when delay or minor inconvenience is
involved, though it is a totally inappropriate word since commuting
is, almost by definition, a misearable affair.

Terrified is for when something out of the ordinary happens. The
average passenger not having a clue as to how the railway works, then
becomes terrified.


The way it was described makes me think that it was the train that
stopped, rather than the driver taking any action.

It sounds like the train started, with the driver thinking that he had
all his doors closed -- possibly because something happened with a door
circuit. When he pushed the start button, that door circuit did what it
was supposed to do and cut back in.


Or the wrong colour train turns up
and they are terrified that it might transport them to some far-flung
and probably hostile part of the country.


I'm not quite sure about that, to be honest. I once saw a YouTube video
of an excursion train, I think a 38 stock. The train had come into
Camden Town and was holding at the platform for the starter signal,
obviously with its doors shut.

IIRC, people on the platform were confused about why the train wasn't
opening it doors, oblivious to the fact that the rolling stock was
completely out of the ordinary. The train itself was probably shorter
than usual.


Spyke July 13th 11 11:15 PM

Thank you London Underground
 
On 13/07/2011 22:58, wrote:


I'm not quite sure about that, to be honest. I once saw a YouTube video
of an excursion train, I think a 38 stock. The train had come into
Camden Town and was holding at the platform for the starter signal,
obviously with its doors shut.

IIRC, people on the platform were confused about why the train wasn't
opening it doors, oblivious to the fact that the rolling stock was
completely out of the ordinary. The train itself was probably shorter
than usual.

Indeed, this happens on a regular basis on the 38TS tours, especially at
central London stations (with tourists who may believe that LU still run
75 year old stock on a daily basis).

Incidentally, it's also quite common for the 38 stock to be moving along
with one of the doors open.

Frank Erskine July 13th 11 11:29 PM

Thank you London Underground
 
On Wed, 13 Jul 2011 22:49:27 +0100, Arthur Figgis
wrote:

On 13/07/2011 11:06, Paul Scott wrote:
wrote in message
...

Loved how that article lead off by describing passengers as "terrified."


Their random hyperbole generator usually gets stuck on 'misery' -
perhaps it has been fixed?


I think the railways will be Extremely Sorry if they try criticising the
Evening Standard for deploying machine-created emotions.


Won't the railways just carry on as normal, regardless of mass media?
The media are hardly in the business of transporting people about, are
they?

--
Frank Erskine

Roland Perry July 14th 11 07:43 AM

Thank you London Underground
 
In message id, at
19:32:39 on Wed, 13 Jul 2011, Dr J R Stockton
remarked:
I really hate online web forms because you don't get a copy of what you
wrote for your own records. Or is this one unlike all the others? I wasn't
aware of the form and used the phone last time.


It may depend on the browser used - but you probably know the value of
having a choice - but try the File menu, Print Preview ; and try Alt-
PrtScn and paste into Paint or elsewhere ... . Non-Windows OSs should
have something similar.


Printing to a PDF is much more elegant, and far fewer keystrokes
(sometimes important when balancing a laptop on your knee while running
for a train).

Web designers often forget their users aren't sitting in nice warm
offices with 2000x2000 pixel screens, and a few feet from a working
printer, like what they are.
--
Roland Perry

W14_Fishbourne July 14th 11 08:10 AM

Thank you London Underground
 
On 13 July, 22:57, D7666 wrote:


For the train on topic here, all reports indicate the train did halt
with a least some some cars in the platform, which to me suggests a
controlled emergency stop. Some of the less hysterical reports also
indicate the doors problem was not all cars but only some. One door
open is not good, but get a grip on reality here.



Assuming that the photograph in the ES is of the train concerned,
which it appears to be, the vast majority of the train is in the
platform, contrary to the report from the OP which said that half the
train was in the tunnel.

However, I am a bit mystified why the door interlocking doesn't (a)
just prevent power being taken when a door is open rather than, as the
implication is here, (b) allowing power to be taken then cutting it
off if a door is open. Presumably interlocking of type (b) also covers
the event of a train door coming open while the train is moving,
giving two levels of protection for the price of one.

John C July 14th 11 09:36 AM

Thank you London Underground
 


"D7666" wrote in message
...
On Jul 13, 9:03 pm, "John C" wrote:

They must have short memories. VEPs used to depart Victoria every few
minutes with doors open:-)



But I bet more arrived with doors open than departed.

--
Nick


Agreed, especially on peak trains and even more so after TPWS. Several
passengers from the front coach would
pass the buffer stops before the train stopped.

John


Roland Perry July 14th 11 09:38 AM

Thank you London Underground
 
In message
, at
01:10:53 on Thu, 14 Jul 2011, W14_Fishbourne
remarked:
However, I am a bit mystified why the door interlocking doesn't (a)
just prevent power being taken when a door is open rather than, as the
implication is here, (b) allowing power to be taken then cutting it
off if a door is open. Presumably interlocking of type (b) also covers
the event of a train door coming open while the train is moving,
giving two levels of protection for the price of one.


Do these trains have lights over the doors to show they aren't closed
yet (like older tube trains)?
--
Roland Perry

John C July 14th 11 09:43 AM

Thank you London Underground
 


"Spyke" wrote in message
...
On 13/07/2011 22:58, wrote:


I'm not quite sure about that, to be honest. I once saw a YouTube video
of an excursion train, I think a 38 stock. The train had come into
Camden Town and was holding at the platform for the starter signal,
obviously with its doors shut.

IIRC, people on the platform were confused about why the train wasn't
opening it doors, oblivious to the fact that the rolling stock was
completely out of the ordinary. The train itself was probably shorter
than usual.

Indeed, this happens on a regular basis on the 38TS tours, especially at
central London stations (with tourists who may believe that LU still run
75 year old stock on a daily basis).

Incidentally, it's also quite common for the 38 stock to be moving along
with one of the doors open.


Some people are more picky than others. There was a time when the 1845
Cambridge
to King's Cross frequently turned out a 317 vice 365. It was viewed with
suspicion by the
locals who were used to a 365. The same unit then did the 2007 to
Peterborough. The
commuters didn't bat an eyelid and piled on.

Another anecdote, when the EPB farewell tour was at Redhill platform 2 the
locals assumed
it was going to Victoria. In fact when the same tour stopped at London
Bridge en route to
Charing Cross several passengers did get on.

John


[email protected] July 14th 11 09:58 AM

Thank you London Underground
 
On Thu, 14 Jul 2011 10:43:39 +0100
"John C" wrote:
Another anecdote, when the EPB farewell tour was at Redhill platform 2 the
locals assumed
it was going to Victoria. In fact when the same tour stopped at London
Bridge en route to
Charing Cross several passengers did get on.


I remember reading an anecdote on here years ago (god knows whether it was
true) that once when an LU engineering train stopped at a still open station
a few of the passengers tried to get onto the wagons. No doubt just happy
to get a seat.

B2003


Recliner[_2_] July 14th 11 10:41 AM

Thank you London Underground
 
wrote in message

On Thu, 14 Jul 2011 10:43:39 +0100
"John C" wrote:
Another anecdote, when the EPB farewell tour was at Redhill platform
2 the locals assumed
it was going to Victoria. In fact when the same tour stopped at
London Bridge en route to
Charing Cross several passengers did get on.


I remember reading an anecdote on here years ago (god knows whether
it was true) that once when an LU engineering train stopped at a
still open station a few of the passengers tried to get onto the
wagons. No doubt just happy to get a seat.


Presumably thought they'd missed the last train, and just happy to take
any escape route.



solar penguin July 14th 11 10:54 AM

Thank you London Underground
 

wrote:

In article , (Mizter T)
wrote:

The Oyster maximum journey time limits are fairly generous - I
wouldn't generally expect a 'normal' delay on the Tube (of say 20
mins or whatever) to bust them.


Not that generous if you remember the discussion about a journey from King
Cross to Putney via Highbury & Islington, Willesden Junction and Clapham
Junction. :-)


Why on earth would they want to go that way? Victoria Line to Oxford
Circus, Bakerloo to Waterloo, then SWT would be a lot quicker.

(Yes, I know, Putney isn't the sort of place that anyone would hurry
to get to, and I can't blame them for wanting to delay reaching
there. But even Putney's got to be more pleasant than travelling on
the North London Line!)

David Cantrell July 14th 11 11:27 AM

Thank you London Underground
 
On Wed, Jul 13, 2011 at 06:12:42PM +0100, Mizter T wrote:

Refunds can be picked up when travelling from or to any station in London
(including NR stations)


Oh, that's new since the last time I asked about it. Good.

it's not just TfL stations - though I think some
people have suggested there might be a few stations missing from the list?
One needs to be making a journey from or to that station, the refund can't
just be picked up from a ticket machine.


Sucks for people who rarely travel by train, like those who mostly use
buses.

--
David Cantrell | London Perl Mongers Deputy Chief Heretic

Support terrierism! Adopt a dog today!

Mizter T July 14th 11 12:09 PM

Thank you London Underground
 

"Recliner" wrote:

wrote:

I remember reading an anecdote on here years ago (god knows whether
it was true) that once when an LU engineering train stopped at a
still open station a few of the passengers tried to get onto the
wagons. No doubt just happy to get a seat.


Presumably thought they'd missed the last train, and just happy to take
any escape route.


I recall a story of an angry bloke trying to get himself and his family into
the cab of a freight train (or light?) locomotive at I think Wandsworth Rd
station, which seems bizarre enough to be true.


W14_Fishbourne July 14th 11 12:26 PM

Thank you London Underground
 
On Jul 14, 1:09*pm, "Mizter T" wrote:
"Recliner" wrote:
wrote:


I remember reading an anecdote on here years ago (god knows whether
it was true) that once when an LU engineering train stopped at a
still open station a few of the passengers tried to get onto the
wagons. No doubt just happy to get a seat.


Presumably thought they'd missed the last train, and just happy to take
any escape route.


I recall a story of an angry bloke trying to get himself and his family into
the cab of a freight train (or light?) locomotive at I think Wandsworth Rd
station, which seems bizarre enough to be true.


Some people are clearly far too stupid to be allowed to travel.

Tim Watts July 14th 11 12:53 PM

Thank you London Underground
 
Mizter T wrote:


"Recliner" wrote:

wrote:

I remember reading an anecdote on here years ago (god knows whether
it was true) that once when an LU engineering train stopped at a
still open station a few of the passengers tried to get onto the
wagons. No doubt just happy to get a seat.


Presumably thought they'd missed the last train, and just happy to take
any escape route.


I recall a story of an angry bloke trying to get himself and his family
into the cab of a freight train (or light?) locomotive at I think
Wandsworth Rd station, which seems bizarre enough to be true.


I remember a driver who (back in the days before cab passes) gave a lift to
a stranded bloke after sizing him up, on his Empty-to-depot that just
happened to be passing through the blokes destination station.

--
Tim Watts

Mizter T July 14th 11 12:54 PM

Thank you London Underground
 

"David Cantrell" wrote:

On Wed, Jul 13, 2011 at 06:12:42PM +0100, Mizter T wrote:

Refunds can be picked up when travelling from or to any station in London
(including NR stations)


Oh, that's new since the last time I asked about it. Good.


It's been the case ever since Oyster PAYG went live across NR in London in
January 2010 - so maybe you asked before then?


it's not just TfL stations - though I think some
people have suggested there might be a few stations missing from the
list?
One needs to be making a journey from or to that station, the refund
can't
just be picked up from a ticket machine.


Sucks for people who rarely travel by train, like those who mostly use
buses.


Yes, though I'd suggest such people are less likely to encounter Oyster
charging issues that lead on to refunds being given.


Mizter T July 14th 11 12:57 PM

Thank you London Underground
 

wrote:

In article , (Mizter T)
wrote:

Refunds can be picked up when travelling from or to any station in
London (including NR stations), it's not just TfL stations - though
I think some people have suggested there might be a few stations
missing from the list? One needs to be making a journey from or to
that station, the refund can't just be picked up from a ticket
machine.


Refunds can't be collected the same day as they are given because,
quaintly, it requires an overnight processing run to make them available
for collection.

So I was relieved to find when I had the refund last week that they can
pay it direct to a bank account now.


I'm fairly sure there's always been some alternative way of getting a refund
issued, such as via a cheque - perhaps the direct bank transfer is new
though.


Tim Roll-Pickering July 14th 11 02:36 PM

Thank you London Underground
 
Mizter T wrote:

Sucks for people who rarely travel by train, like those who mostly use
buses.


Yes, though I'd suggest such people are less likely to encounter Oyster
charging issues that lead on to refunds being given.


How easy is it to claim back when buses are taken out of service? I've had
this a couple of times, once with the bus not moving at all from where I
boarded, the other where it terminated short and everyone was told to get on
a following one - but the subsequent bus driver insisted we had to touch in.

(Both times I'd already hit my cap but in other circumstances I'd have wound
up paying twice needlessly.)



Mizter T July 14th 11 03:18 PM

Thank you London Underground
 

"Tim Roll-Pickering" wrote:

Mizter T wrote:

Sucks for people who rarely travel by train, like those who mostly use
buses.


Yes, though I'd suggest such people are less likely to encounter Oyster
charging issues that lead on to refunds being given.


How easy is it to claim back when buses are taken out of service? I've had
this a couple of times, once with the bus not moving at all from where I
boarded, the other where it terminated short and everyone was told to get
on a following one - but the subsequent bus driver insisted we had to
touch in.

(Both times I'd already hit my cap but in other circumstances I'd have
wound up paying twice needlessly.)


When a bus is terminated short then passengers should be able to get a
transfer ticket from the driver in order to continue their journey on
another bus - however these often don't seem to be proffered by the driver
without prompting. (On a recent occasion when the bus was terminated short a
controller at the bus stop shepherded all the pax on the bus going nowhere
across to another bus that had just arrived at the stop, having conversed
with the driver.)

Any idea what was going on in the first example you give?


Paul Scott[_3_] July 14th 11 03:18 PM

Thank you London Underground
 
"Tim Roll-Pickering" wrote in message
...

How easy is it to claim back when buses are taken out of service? I've had
this a couple of times, once with the bus not moving at all from where I
boarded, the other where it terminated short and everyone was told to get
on a following one - but the subsequent bus driver insisted we had to
touch in.


That's because the driver of the bus you get turfed off is supposed to give
you a transfer ticket isn't it?

If he doesn't bother, or someone doesn't stick around for one, what's the
solution then?

Paul S


[email protected] July 14th 11 05:39 PM

Thank you London Underground
 
In article
,
(solar penguin) wrote:

wrote:

In article ,
(Mizter T)
wrote:

The Oyster maximum journey time limits are fairly generous - I
wouldn't generally expect a 'normal' delay on the Tube (of say 20
mins or whatever) to bust them.


Not that generous if you remember the discussion about a journey from
King Cross to Putney via Highbury & Islington, Willesden Junction and
Clapham Junction. :-)


Why on earth would they want to go that way? Victoria Line to Oxford
Circus, Bakerloo to Waterloo, then SWT would be a lot quicker.


It was pleasant to experience the new ELL, NLL and WLL trains and
services. I couldn't have taken your suggested route anyway as I had a
bike with me. I suspect you missed a thread on this a week or two ago.

By the way, your route isn't the right direct one either. Try Victoria
Line to Vauxhall and SWT from there to Putney.

(Yes, I know, Putney isn't the sort of place that anyone would hurry
to get to, and I can't blame them for wanting to delay reaching
there. But even Putney's got to be more pleasant than travelling on
the North London Line!)


Watch it you! I was brought up in Putney! :-)

Though I suppose you must have a point because I was glad to stop living
there over 40 years ago.

However, my mother still lives there and every good boy visits his mother
when he can as I'm sure you know. As she was out at an appointment until
lunchtime I was indeed in no hurry to get to my parental home before she
did.

--
Colin Rosenstiel

Arthur Figgis July 14th 11 06:40 PM

Thank you London Underground
 
On 14/07/2011 10:43, John C wrote:


"Spyke" wrote in message
...
On 13/07/2011 22:58, wrote:


I'm not quite sure about that, to be honest. I once saw a YouTube video
of an excursion train, I think a 38 stock. The train had come into
Camden Town and was holding at the platform for the starter signal,
obviously with its doors shut.

IIRC, people on the platform were confused about why the train wasn't
opening it doors, oblivious to the fact that the rolling stock was
completely out of the ordinary. The train itself was probably shorter
than usual.

Indeed, this happens on a regular basis on the 38TS tours, especially
at central London stations (with tourists who may believe that LU
still run 75 year old stock on a daily basis).

Incidentally, it's also quite common for the 38 stock to be moving
along with one of the doors open.


Some people are more picky than others. There was a time when the 1845
Cambridge
to King's Cross frequently turned out a 317 vice 365. It was viewed with
suspicion by the
locals who were used to a 365. The same unit then did the 2007 to
Peterborough. The
commuters didn't bat an eyelid and piled on.

Another anecdote, when the EPB farewell tour was at Redhill platform 2
the locals assumed
it was going to Victoria. In fact when the same tour stopped at London
Bridge en route to
Charing Cross several passengers did get on.


A while back I was on that old EMU which used to come out to play on the
Great Eastern, and the staff were struggling to convince passengers it
was a real service and they wouldn't have to pay extra for it.

I did a nostalgia train in Hungary which appeared to be a normal-ish
service, albeit with a steam/gullibility supplement for foreigners.

At least people have mostly stopped stepping back at the last minute
saying "I need the Thameslink, but this says FCC on the side".
--
Arthur Figgis Surrey, UK


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