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#11
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Are these special short hop fare rules published anywhere?
Only on the fare charts for the stations concerned. Had a quick look today, and the fare on the chart says £2. Bizarre..... |
#12
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![]() "J. Public" wrote in message ... Are these special short hop fare rules published anywhere? Only on the fare charts for the stations concerned. Had a quick look today, and the fare on the chart says £2. But of course, the fare chart would show the 2004 price, not the 2003 one! |
#13
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On Mon, 05 Jan 2004 08:42:45 +0000, Luke Ross
wrote: james007 wrote: Except it seems that it didn't charge me the correct fare in the 2004 fare guide for a DLR journey I made yesterday (charged £2.00 instead of £1.80). I only glanced at the reader, so I'd be interested to see a journey and charged fare list to confirm this. I went from Fulham Broadway (Zone 2) to Old Street (Zone 1) yesterday intending to change from the District to the Northern at Bank/Monument. However the passageway was closed and there are signs directing everyone to make this connection at street level. I am quite disturbed that I was charged £2.00 for the Fulham - Bank/Monument district line bit and a further £1.60 for the Bank/Monument to Old Street bit, it's hardly my fault that the subway or escalators or whatever are being rebuilt and it is necessary to leave and reenter the station because of this work. I did not stop anywhere between the two platforms, I went directly from one to the other via the signposted route. The station staff at Old Street had no idea how to fix it. I shall have to call the Oystercard helpline I guess. |
#14
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Pat Duffy typed
I went from Fulham Broadway (Zone 2) to Old Street (Zone 1) yesterday intending to change from the District to the Northern at Bank/Monument. However the passageway was closed and there are signs directing everyone to make this connection at street level. I am quite disturbed that I was charged £2.00 for the Fulham - Bank/Monument district line bit and a further £1.60 for the Bank/Monument to Old Street bit, it's hardly my fault that the subway or escalators or whatever are being rebuilt and it is necessary to leave and reenter the station because of this work. I did not stop anywhere between the two platforms, I went directly from one to the other via the signposted route. The station staff at Old Street had no idea how to fix it. I shall have to call the Oystercard helpline I guess. I find this tale rather worrying. I envisage cases when a passenger is too rushed to check what he has been charged and may not have the time to rectify matters later. -- Helen D. Vecht: Edgware. |
#15
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On Sat, 10 Jan 2004 13:46:06 GMT, Helen Deborah Vecht
wrote: Pat Duffy typed I went from Fulham Broadway (Zone 2) to Old Street (Zone 1) yesterday intending to change from the District to the Northern at Bank/Monument. However the passageway was closed and there are signs directing everyone to make this connection at street level. I am quite disturbed that I was charged £2.00 for the Fulham - Bank/Monument district line bit and a further £1.60 for the Bank/Monument to Old Street bit, it's hardly my fault that the subway or escalators or whatever are being rebuilt and it is necessary to leave and reenter the station because of this work. I did not stop anywhere between the two platforms, I went directly from one to the other via the signposted route. The station staff at Old Street had no idea how to fix it. I shall have to call the Oystercard helpline I guess. I find this tale rather worrying. I envisage cases when a passenger is too rushed to check what he has been charged and may not have the time to rectify matters later. This Sucks! Phoning the Oystercard helpline, they say that they are unable to resolve this sort of problem (they also think Old St is a National Rail Station and has no tube service) and it has to be fixed by tube station staff. So I talked to them at Fulham Broadway today and they say the Oystercard helpline has to fix it! What next? |
#16
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On Mon, 12 Jan 2004 19:26:14 +0000, Pat Duffy wrote:
On Sat, 10 Jan 2004 13:46:06 GMT, Helen Deborah Vecht wrote: Pat Duffy typed I went from Fulham Broadway (Zone 2) to Old Street (Zone 1) yesterday intending to change from the District to the Northern at Bank/Monument. However the passageway was closed and there are signs directing everyone to make this connection at street level. I am quite disturbed that I was charged £2.00 for the Fulham - Bank/Monument district line bit and a further £1.60 for the Bank/Monument to Old Street bit, it's hardly my fault that the subway or escalators or whatever are being rebuilt and it is necessary to leave and reenter the station because of this work. I did not stop anywhere between the two platforms, I went directly from one to the other via the signposted route. The station staff at Old Street had no idea how to fix it. I shall have to call the Oystercard helpline I guess. I find this tale rather worrying. I envisage cases when a passenger is too rushed to check what he has been charged and may not have the time to rectify matters later. This Sucks! Phoning the Oystercard helpline, they say that they are unable to resolve this sort of problem (they also think Old St is a National Rail Station and has no tube service) and it has to be fixed by tube station staff. So I talked to them at Fulham Broadway today and they say the Oystercard helpline has to fix it! What next? I should add that the closed passageways at Bank and Monument are not a figment of my imagination, it is logged at http://tube.tfl.gov.uk/content/nexus/ : "BANK AND MONUMENT STATIONS: Restricted interchange between the Circle/District Lines and the Northern Line until March 2004." |
#17
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Pat Duffy wrote:
On Mon, 12 Jan 2004 19:26:14 +0000, Pat Duffy wrote: On Sat, 10 Jan 2004 13:46:06 GMT, Helen Deborah Vecht wrote: Pat Duffy typed I went from Fulham Broadway (Zone 2) to Old Street (Zone 1) yesterday intending to change from the District to the Northern at Bank/Monument. However the passageway was closed and there are signs directing everyone to make this connection at street level. Is that right? I thought people were being directed down the escalators to the DLR and then up the stairs to the Northern Line. The only connection that is closed is the escalator shaft to the Northern Line, which was always signed only for that purpose from the District Line platforms. -- Richard J. (to e-mail me, swap uk and yon in address) |
#18
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On Mon, 12 Jan 2004 20:40:04 GMT, "Richard J."
wrote: Pat Duffy wrote: On Mon, 12 Jan 2004 19:26:14 +0000, Pat Duffy wrote: On Sat, 10 Jan 2004 13:46:06 GMT, Helen Deborah Vecht wrote: Pat Duffy typed I went from Fulham Broadway (Zone 2) to Old Street (Zone 1) yesterday intending to change from the District to the Northern at Bank/Monument. However the passageway was closed and there are signs directing everyone to make this connection at street level. Is that right? I thought people were being directed down the escalators to the DLR and then up the stairs to the Northern Line. The only connection that is closed is the escalator shaft to the Northern Line, which was always signed only for that purpose from the District Line platforms. Well maybe it was just a special weekend with extra work going on, but on Friday evening, the exits at the ends of the district platforms were closed, regular signs covered up, and temporary signs and staff directing people upstairs, out the barriers, to the street. Then there were signs along the street on the lampposts and so on. So it was not a diversion they'd just thought of ten minutes earlier. It was planned. |
#19
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![]() Pat Duffy wrote: On Mon, 12 Jan 2004 20:40:04 GMT, "Richard J." wrote: Pat Duffy wrote: On Mon, 12 Jan 2004 19:26:14 +0000, Pat Duffy wrote: On Sat, 10 Jan 2004 13:46:06 GMT, Helen Deborah Vecht wrote: Pat Duffy typed I went from Fulham Broadway (Zone 2) to Old Street (Zone 1) yesterday intending to change from the District to the Northern at Bank/Monument. However the passageway was closed and there are signs directing everyone to make this connection at street level. Is that right? I thought people were being directed down the escalators to the DLR and then up the stairs to the Northern Line. The only connection that is closed is the escalator shaft to the Northern Line, which was always signed only for that purpose from the District Line platforms. Well maybe it was just a special weekend with extra work going on, but on Friday evening, the exits at the ends of the district platforms were closed, regular signs covered up, and temporary signs and staff directing people upstairs, out the barriers, to the street. Then there were signs along the street on the lampposts and so on. So it was not a diversion they'd just thought of ten minutes earlier. It was planned. Yep - along the road outside was the route I had to go, on a weekday evening in December. |
#20
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"Richard J." wrote in message
... Pat Duffy wrote: On Mon, 12 Jan 2004 19:26:14 +0000, Pat Duffy wrote: On Sat, 10 Jan 2004 13:46:06 GMT, Helen Deborah Vecht wrote: Pat Duffy typed I went from Fulham Broadway (Zone 2) to Old Street (Zone 1) yesterday intending to change from the District to the Northern at Bank/Monument. However the passageway was closed and there are signs directing everyone to make this connection at street level. Is that right? I thought people were being directed down the escalators to the DLR and then up the stairs to the Northern Line. The only connection that is closed is the escalator shaft to the Northern Line [from the Circle/District platforms] That's right. However posters at the station say that the stairs between the Northern line and the DLR are one-way only in the morning peak; downwards. This allows passengers to arrive on a Northern Line train, take the stairs down to the DLR, walk along a long passageway and then go up the escalators (then some stairs) to Monument. The posters ask passengers wanting to make the opposite journey to walk along King William Street to Bank Station. There are stickers on all the ticket gates at Monument saying "no access to Northern Line". Those who know the layout of Bank/Monument will know that there is a third underground route from Monument to the Northern Line, which remains open at all times. It's a bit difficult to describe, but here it is: From Monument, follows the signs down to the DLR. When you get down to the DLR level you will walk past the bottom of some stairs back up to the Northern Line (the ones mentioned above). If there is a member of staff preventing you using these stairs then do as he suggests and continue along the main passageway and up the escalators towards the Bank Exit. After a long walk you will see signs which take you back *down* to the Northern Line, bringing you onto the platforms at the Bank end. Quite a long way but probably better when it's raining! London Underground probably don't advertise this at Monument because it might cause congestion. Bank/Monument is a complicated and confusing station, complicated further by the fact that at weekends the Lombard Street ticket hall at Bank Station (which is the nearest one to Monument) is closed, with some passageways closed as a result. PaulO |
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