Kat wrote the following in:


I can't say I find it particularly confusing, mostly because we
have brilliant ticket office staff who take the time to explain
new procedures to me even though I don't have the training for
their work. I always try to get good up-to-date information from
them, from the helpline and from just about anywhere available to
me, before I post anything.

What station is this at? I think my sister may have to buy her ticket
there as she is currently being told she can't get her youth travelcard
on oyster.

--
message by Robin May, or at least that's what the headers say.
Enjoy the Routemaster while you still can.

Crime is confusing.

Paul wrote:
. Am I wrong, or is it a bit like buying a car
with an Automatic Transmission and then taking it back because it won't
drive itself? If one buys a camera or PC or something that needs a bit of
explaining then surely one doesn't leave the shop without feeling confident
that one can use it without having to refer to the instruction manual each
time.

I think a lot of the people who post here are the "early adopters",
i.e. people who know the future when they see it and will have a go
without checking properly whether it's a mature technology yet. So
it's not so much like buying an automatic car, more like buying a
hydrogen car and then "discussing" all the ins and outs of it.

(Mind you, the fact is that Oyster is nothing like new technology
by international standards. I've heard about Hong Kong, but less
often discussed is Seoul, which has had Oyster prepay on all modes
of transport for many years. They have a system where you re-swipe
your card at the exit of a bus if you are catching a connecting
service. As long as you catch your connection promptly, the combined
journey is charged rather than two single fares. Can we have that
on Oyster please? In 2015, perhaps?)

In message , Robin May
writes
Kat wrote the following in:


I can't say I find it particularly confusing, mostly because we
have brilliant ticket office staff who take the time to explain
new procedures to me even though I don't have the training for
their work. I always try to get good up-to-date information from
them, from the helpline and from just about anywhere available to
me, before I post anything.

What station is this at? I think my sister may have to buy her ticket
there as she is currently being told she can't get her youth travelcard
on oyster.

Not sure what you mean by a Youth Travelcard
If she's 18+ and has a photocard issued by her university, college or
school she can have a 7 day or more Travelcard card issued on Oyster.
--
Kat Me, Ambivalent? Well, yes and no.