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#1
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This from Boston. The CharlieCard is an Oyster-type pre-paid cardcard
used in Boston. Ditto Octopus in HKG. Subject: Expiring CharlieCards causing confusion and frustration http://www.bostonglobe.com/metro/201..._campaign=8315 For frequent riders, the expiration proves largely invisible: Their cards get an automatic software upgrade, and two-year extension, when swiped. But irregular riders may find themselves suddenly unable to use their plastic CharlieCard. .. A few weeks ago, reader Irene Gruenfeld of Sudbury and her husband took their 5-year-old twins on a stroll through the city with a promise of a Red Line ride from Charles/MGH back to their car in South Boston. They had more than $10 on each of their cards, but the station gates failed to open, displaying an "expired'' message. The vending machines presented similarly cryptic information. No staff was present, forcing them to buy the paper CharlieTickets spit out by the machine, which cost 30 cents more per ride. When the CharlieCard was introduced, five years was the industry standard for the still-emerging smartcard technology. Manufacturers at the time recommended a programmed "sunset date'' to stave off problems that might arise from frequently used cards nearing the end of their useful life, he said. As it became clear the cards could last longer, more recently issued CharlieCards have been given sunset dates of 10 years. Most of the 6 million issued have the longer lifespan, he said. |
#2
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In message
, at 03:21:18 on Tue, 3 Jan 2012, SB remarked: This from Boston. The CharlieCard is an Oyster-type pre-paid cardcard used in Boston. Ditto Octopus in HKG. Subject: Expiring CharlieCards causing confusion and frustration http://www.bostonglobe.com/metro/201...iecards-causin g-confusion-and-frustration/aCFuYJF2erbu5072enGKFI/story.html?s_campaign =8315 For frequent riders, the expiration proves largely invisible: Their cards get an automatic software upgrade, and two-year extension, when swiped. But irregular riders may find themselves suddenly unable to use their plastic CharlieCard. .. A few weeks ago, reader Irene Gruenfeld of Sudbury and her husband took their 5-year-old twins on a stroll through the city with a promise of a Red Line ride from Charles/MGH back to their car in South Boston. They had more than $10 on each of their cards, but the station gates failed to open, displaying an "expired'' message. The vending machines presented similarly cryptic information. No staff was present, forcing them to buy the paper CharlieTickets spit out by the machine, which cost 30 cents more per ride. When the CharlieCard was introduced, five years was the industry standard for the still-emerging smartcard technology. Manufacturers at the time recommended a programmed "sunset date'' to stave off problems that might arise from frequently used cards nearing the end of their useful life, he said. As it became clear the cards could last longer, more recently issued CharlieCards have been given sunset dates of 10 years. Most of the 6 million issued have the longer lifespan, he said. Quite a few of Nottingham's "Cityrider" bus smartcards unexpectedly stopped working on 1st Jan 2010 (not noticed until 2nd Jan as there was no bus service on the 1st). Once alerted to this, they issued people with new cards and transferred the credit while allowing passengers who had a broken card to travel for free (this seems an important aspect!) -- Roland Perry |
#3
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On 03/01/2012 11:21, SB wrote:
http://www.bostonglobe.com/metro/201..._campaign=8315 Line ride from Charles/MGH back to their car in South Boston. They had more than $10 on each of their cards, but the station gates failed to open, displaying an "expired'' message. Wouldn't it be more appropriate to trap people /inside/ the Boston metro system...? -- Arthur Figgis Surrey, UK |
#4
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On Jan 3, 1:31*pm, Arthur Figgis wrote:
Wouldn't it be more appropriate to trap people /inside/ the Boston metro system...? That's why they're called "Charlie" cards, the man who never returned. |
#5
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On Jan 3, 11:21*am, SB wrote:
This from Boston. The CharlieCard is an Oyster-type pre-paid cardcard used in Boston. Ditto Octopus in HKG. Subject: Expiring CharlieCards causing confusion and frustration http://www.bostonglobe.com/metro/201...arliecards-cau... For frequent riders, the expiration proves largely invisible: Their cards get an automatic software upgrade, and two-year extension, when swiped. But irregular riders may find themselves suddenly unable to use their plastic CharlieCard. .. A few weeks ago, reader Irene Gruenfeld of Sudbury and her husband took their 5-year-old twins on a stroll through the city with a promise of a Red Line ride from Charles/MGH back to their car in South Boston. They had more than $10 on each of their cards, but the station gates failed to open, displaying an "expired'' message. The vending machines presented similarly cryptic information. No staff was present, forcing them to buy the paper CharlieTickets spit out by the machine, which cost 30 cents more per ride. When the CharlieCard was introduced, five years was the industry standard for the still-emerging smartcard technology. Manufacturers at the time recommended a programmed "sunset date'' to stave off problems that might arise from frequently used cards nearing the end of their useful life, he said. As it became clear the cards could last longer, more recently issued CharlieCards have been given sunset dates of 10 years. Most of the 6 million issued have the longer lifespan, he said. I've had an Oyster card since May 2004, and it still works. I've heard of new cards being issued due to some improved security feature, but when I bought a new annual bus pass last month it was still issued on the original card. Miss-reads are rare, maybe one or two per month. I also have a PATH Smartlink card. When I'm over there I can carry both cards in the same wallet and the PATH readers read their card and ignore the Oyster one. However, The Oyster readers will never read their card if there's a Smartlink card anywhere near it. With this particular combination of cards it's not really a problem since only rarely would anybody use both cards on the same day, but with similar cards being introduced for various purposes it could become a problem in future. It really shouldn't be a problem to have readers ignore 'foreign' cards, after all, the PATH ones manage to do it. Mhat are the MTA doing about smartcard ticketing on the Subway and buses? There was a trial at a few stations when I was there a few years ago, but that was Subway only, at a time when PATH had started accepting both Metrocards and Smartlink cards. I would hope that eventually a card will be introduced that's valid on almost everything in the area, maybe even for bridge and tunnel tolls. |
#6
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#7
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On Thu, 19 Jan 2012 13:53:57 +0000
Roland Perry wrote: The Oyster system seems supersensitive to multiple cards being presented - it didn't work if in the same wallet as a door-entry "card" (actually more of a thick card-sized token). I've had the occasionally issue with a company security pass but not often. It probably depends on what radio frequency the other card uses. If its the same one as oyster then I suspect there'll be problems. B2003 |
#9
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#10
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Mhat are the MTA doing about smartcard ticketing on the Subway and
buses? As far as I know, they're still scratching their heads. These days the options seem to be to issue their own smartcard, like PATH did with Smartlink, or else piggyback on contactless EMV credit cards (Visa Paywave, Mastercard Paypass, Amex Express Pay) as SEPTA is doing. Metrocards are already accepted by multiple different operating authorities (MTA in NYC, Beeline in Westchester, NICE in Nassau County, and PATH) so I hope that any new smartcard won't work any worse. in the area, maybe even for bridge and tunnel tolls. I doubt that a Smart Card would be used for bridge and tunnel tolls as most cars in the greater New York area are equipped with special transponders that toll gates read. They can also be used on other road agencies' territories -- even in Ontario, in Canada. Fare payment cards are intended to be read from a few inches away when they're nearly stationary. E-ZPass transponders can be read from many feet away when a vehicle is moving at 60 MPH. They're quite different applications. By the way, the only place outside the US that E-ZPass works is on the Peace bridge across the Niagara river, where the toll booths happen to be on the Canadian side. In Toronto, the 407 toll road uses the same technology as E-ZPass but for some reason does not interoperate with it. R's, John |
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