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London Transport (uk.transport.london) Discussion of all forms of transport in London. |
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#1
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I notice that the Picc has been much disrupted today and it's announced
that tickets are valid on local buses and FCC. But what does this mean to Oyster card users? Do they have to pay on the day and then claim Oyster refunds from The Oyster helpline? At best, that's tedious, and I wonder now many people will bother. |
#2
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In message
, at 09:52:17 on Mon, 8 Oct 2012, Recliner remarked: I notice that the Picc has been much disrupted today and it's announced that tickets are valid on local buses and FCC. But what does this mean to Oyster card users? Do they have to pay on the day and then claim Oyster refunds from The Oyster helpline? At best, that's tedious, and I wonder now many people will bother. If the tube fare would have reached the daily cap there's probably not any financial loss, although it gets complicated if you have a student railcard loaded (it only discounts for trains, and so perhaps a set of bus trips will reach a higher cap, but it's so Byzantine it makes my head hurt). -- Roland Perry |
#3
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Roland Perry wrote:
In message , at 09:52:17 on Mon, 8 Oct 2012, Recliner remarked: I notice that the Picc has been much disrupted today and it's announced that tickets are valid on local buses and FCC. But what does this mean to Oyster card users? Do they have to pay on the day and then claim Oyster refunds from The Oyster helpline? At best, that's tedious, and I wonder now many people will bother. If the tube fare would have reached the daily cap there's probably not any financial loss, although it gets complicated if you have a student railcard loaded (it only discounts for trains, and so perhaps a set of bus trips will reach a higher cap, but it's so Byzantine it makes my head hurt). I was assuming uncapped Oyster -- eg, someone doing a return trip from say zone 4 to zone 1 whose trip home is disrupted. |
#4
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On Mon, 08 Oct 2012 21:24:25 +0100, Paul Corfield
wrote: On Mon, 08 Oct 2012 09:52:17 -0500, Recliner wrote: I notice that the Picc has been much disrupted today and it's announced that tickets are valid on local buses and FCC. But what does this mean to Oyster card users? Do they have to pay on the day and then claim Oyster refunds from The Oyster helpline? At best, that's tedious, and I wonder now many people will bother. If you are booted out of the tube and ticket acceptance on buses has been introduced then Centrecomm will radio bus drivers and provide a code which is entered into the bus ticket machine. This will allow what I think is called auto completion of the journey where you do not get charged the bus fare. Do you have to tell the driver and possibly have a discussion while boarding, with a queue of other people behind you? What happens if the bus you take is not from just outside the problem station? For example, my most recent example was when I worked out that I could take a different Tube route on other lines to get within one bus ride of home on a route I know (instead of navigating two or more unfamiliar bus routes). I boarded the bus several miles from where the problem was announced, outside a station on a different line. I didn't bother mentioning this to the driver, who probably would know nothing of the Tube problem. |
#5
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Paul Corfield wrote:
On Tue, 09 Oct 2012 12:05:36 +0100, Recliner wrote: On Mon, 08 Oct 2012 21:24:25 +0100, Paul Corfield wrote: On Mon, 08 Oct 2012 09:52:17 -0500, Recliner wrote: I notice that the Picc has been much disrupted today and it's announced that tickets are valid on local buses and FCC. But what does this mean to Oyster card users? Do they have to pay on the day and then claim Oyster refunds from The Oyster helpline? At best, that's tedious, and I wonder now many people will bother. If you are booted out of the tube and ticket acceptance on buses has been introduced then Centrecomm will radio bus drivers and provide a code which is entered into the bus ticket machine. This will allow what I think is called auto completion of the journey where you do not get charged the bus fare. Do you have to tell the driver and possibly have a discussion while boarding, with a queue of other people behind you? What happens if the bus you take is not from just outside the problem station? Short answer - don't know. I have certainly seen people explaining to the driver that they've been kicked off the tube - my local bus parallels part of the Vic line so it gets hammered if the line is suspended. Whether the driver did anything special I don't know in these particular cases. Centrecomm are usually pretty good at getting radio messages to buses in areas where the tube is disrupted. The best drivers then use I-Bus to put up a pre-recorded message on the bus advising of the problem but I digress. For example, my most recent example was when I worked out that I could take a different Tube route on other lines to get within one bus ride of home on a route I know (instead of navigating two or more unfamiliar bus routes). I boarded the bus several miles from where the problem was announced, outside a station on a different line. I didn't bother mentioning this to the driver, who probably would know nothing of the Tube problem. Obviously you can end up away from an obvious route depending on how you design your diversionary route. There's no harm in asking the driver if a tube ticket / fare is acceptable on their bus. I'm not sure if radio messages for tube problems are network wide on bus radio or restricted to certain routes only. I've certainly heard bus disruption messages for central London being broadcast on buses running on suburban routes well away from the disruption. I suppose I was silly not to ask, but it just didn't occur to me. I did at least reclaim the Tube fare online, due to the extended journey time. |
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