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#21
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In article , Boltar
writes "Anon" wrote in message ... I can not comment about this particular experience but if a member of staff asks you to leave the station then you should without fuss. Any questions you have should be addressed when you are outside. The fact that they have to threaten police action is sad. These people who refuse to leave compromise the safety of the staff and other customers. ********. Lets face it , LU staff always take the easy way out. Instead of getting off their backsides and sweeping the platform its easier for them to just boot everyone out and go have a cup of tea. B2003 You assume that LU staff are issued with brushes and that they are permitted to do that function. Many staff would take further action - most believe passionately about the railway, but the risk of getting sacked for a breach of H&S or causing an accident puts them off so they stick to the book. Yes there are staff who are lazy *******s and good for nothing in LU, but there are in any company. -- Andrew Electronic communications can be altered and therefore the integrity of this communication can not be guaranteed. Views expressed in this communication are those of the author and not associations or companies I am involved with. |
#22
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Andrew P Smith wrote:
In article , Richard J. writes I don't think you're living in the real world. Consider this: I'm waiting on Farringdon station for a Met train home after a hard day at work. It's cold and snowing. I have a valid ticket which has opened the barrier to let me get to the platform. Suddenly station staff tell me to leave the station without a proper explanation. Are you seriously suggesting I should meekly trudge along the platform, up the stairs and into the street before questioning this? Yes. You're on private property. If you are asked to leave then you leave. So if you're in a restaurant quietly waiting for your dinner to arrive at your table, and a waiter asked you to leave, you'd just leave, and ask questions when you were outside? -- Richard J. (to e-mail me, swap uk and yon in address) |
#23
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Anon wrote:
"Richard J." wrote in message ... Anon wrote: [top posting corrected] "Dave Bisping" wrote in message 93.157... Faringdon station closed tonight at around 6:30 due to 'safety' reasons, it was hard to hear this over the speakers but it seems this was because there was some snow on the end of the platforms, trains were non- stopping, Very rude station staff trying to get people,of the platforms including threating to call the police to remove disgruntled passengers and physically pushing people (who as usual were give no proper explanation) I can not comment about this particular experience but if a member of staff asks you to leave the station then you should without fuss. Any questions you have should be addressed when you are outside. I don't think you're living in the real world. Consider this: I'm waiting on Farringdon station for a Met train home after a hard day at work. It's cold and snowing. I have a valid ticket which has opened the barrier to let me get to the platform. Suddenly station staff tell me to leave the station without a proper explanation. Are you seriously suggesting I should meekly trudge along the platform, up the stairs and into the street before questioning this? If indeed it was "some snow on the end of the platform" that caused the station to be closed, the travelling public deserves an explanation of why it was too dangerous at Farringdon, but OK at virtually all suburban above-ground platforms, which of course have far more of their platforms uncovered than Farringdon. I am not saying you do not need an explanation. What I am saying is that if staff are to effectively evacuate a station then having to justify this with every individual before they leave would take a very long time and therefore increasing the risk of injury. Which is why the explanation is essential if it's not already obvious. My point was that in the absence of an explanation, it's unrealistic to expect people to obey the instruction "without fuss". What should happen in a perfect situation is audible announcements should be made letting people know why the station is being closed and member of staff should be at every exit to answer individual questions. I am sure Farringdon suffers like all stations by having there barest minimum of staff. So would not be able to achieve the perfect evacuation. I see your point, but any attempt to evacuate a station because there's a bit of snow at the end of the platform is never going to be regarded by passengers as "perfect". You mention that people were threatened with police action It wasn't me. snip Maybe then you might be more sympathetic towards underground staff and vent your anger at the ones who hold the purse strings and make policy. Again, that was Dave Bisping who criticised the staff, not the person (me) whose post you were replying to. If you followed uk.* usenet convention in not top-posting (which I have corrected *again*), you might avoid that confusion. I agree that it's very often the management rather than the front-line staff who need to address the problems that get raised here. -- Richard J. (to e-mail me, swap uk and yon in address) |
#24
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In article , Richard J.
writes So if you're in a restaurant quietly waiting for your dinner to arrive at your table, and a waiter asked you to leave, you'd just leave, and ask questions when you were outside? -- Yes. -- Andrew Electronic communications can be altered and therefore the integrity of this communication can not be guaranteed. Views expressed in this communication are those of the author and not associations or companies I am involved with. |
#25
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#26
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![]() Andrew P Smith wrote: In article , Richard J. writes So if you're in a restaurant quietly waiting for your dinner to arrive at your table, and a waiter asked you to leave, you'd just leave, and ask questions when you were outside? -- Yes. I must remember that for the next u.l.l. meet :-) |
#27
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In article , Dave Newt
writes Andrew P Smith wrote: In article , Richard J. writes So if you're in a restaurant quietly waiting for your dinner to arrive at your table, and a waiter asked you to leave, you'd just leave, and ask questions when you were outside? -- Yes. I must remember that for the next u.l.l. meet :-) Before or after I get my mobile phone out? :-)))) -- Andrew Electronic communications can be altered and therefore the integrity of this communication can not be guaranteed. Views expressed in this communication are those of the author and not associations or companies I am involved with. |
#28
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![]() Andrew P Smith wrote: In article , Dave Newt writes Andrew P Smith wrote: In article , Richard J. writes So if you're in a restaurant quietly waiting for your dinner to arrive at your table, and a waiter asked you to leave, you'd just leave, and ask questions when you were outside? -- Yes. I must remember that for the next u.l.l. meet :-) Before or after I get my mobile phone out? :-)))) Oh, just after you arrive you be ideal! |
#29
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In article , Dave Newt
writes Andrew P Smith wrote: In article , Dave Newt writes Andrew P Smith wrote: In article , Richard J. writes So if you're in a restaurant quietly waiting for your dinner to arrive at your table, and a waiter asked you to leave, you'd just leave, and ask questions when you were outside? -- Yes. I must remember that for the next u.l.l. meet :-) Before or after I get my mobile phone out? :-)))) Oh, just after you arrive you be ideal! B'stard!!!!!! ::-))))) -- Andrew Electronic communications can be altered and therefore the integrity of this communication can not be guaranteed. Views expressed in this communication are those of the author and not associations or companies I am involved with. |
#30
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"Anon" wrote in
: I am not saying you do not need an explanation. What I am saying is that if staff are to effectively evacuate a station then having to justify this with every individual before they leave would take a very long time and therefore increasing the risk of injury. What should happen in a perfect situation is audible announcements should be made letting people know why the station is being closed and member of staff should be at every exit to answer individual questions. I am sure Farringdon suffers like all stations by having there barest minimum of staff. So would not be able to achieve the perfect evacuation. Fair number of stuff, none really interested in dealing politely with the incident. You mention that people were threatened with police action which would indicate to me they were being very unreasonable. Personally I would be polite for a couple of requests then mention the police and leave these people where they stand. I have no interest in risking my own life. Why ?, define unresonable, personally sitting on a platform for 30mins with no infomation where the next train was, and then being told in no uncertain terms to get off the station. Personally I get more than a little Miffed at this. Finally I think I do live in the real world. Maybe if you started work at 05.00 in the morning. Having to walk there because there is no transport available at that time. Spending your whole day standing in the cold and being verbally abused for situations you have no control over. Then when you try and consider the safety of your fellow man being given even more abuse. Maybe then you might be more sympathetic towards underground staff and vent your anger at the ones who hold the purse strings and make policy. Obviously you wont see them anywhere near the chaos they have suits and live in offices and seldom ever let people know who they are. Unfornatly they are the ones at the 'cutting edge', agreed they get abuse but I'm sorry they themselves do no faviours with the way they treat passengers Dave... |
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