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TfL acknowledges contactless technology risk
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TfL acknowledges contactless technology risk
Mizter T wrote:
On 24/06/2014 20:48, Mark Bestley wrote: [...] Keeping your Oyster card in your wallet or purse with other cards could cause card clash. This all looks like commonsense to me - and I only visit the capital occasionally. Yes but I currently have one holder for all cards - who will pay for the extra holders I need now? Plastic ticket wallets can be obtained for free from ticket offices (whilst they're still open) and I think 'Oyster Stop' newsagents Can Tfl assure me that I get a red light and not credit the wrong card. No. That is the important point - I can live with the otherr errors and carry on complaing but getting it wring is a problem. Oh well it means slowing the process down so I can confirm that the correct card has ben registered - I assume that any process is incorrect until shown exactly what happened from long experience with computers The current system works. How can I keep it? The system is changing, so you can't (the world changes). Many people will find the new system - of being able to pay by contactless payment cards (rather than Oyster) - very convenient. If you have a contactless payment card, when CPC payments go live across all modes (shortly), take your Oyster card out of your card holder and use your CPC instead. -- Mark |
TfL acknowledges contactless technology risk
On 24/06/2014 20:18, CJB wrote:
From RISKS-LIST: Risks-Forum Digest Tuesday 24 June 2014 Volume 28 : Issue 04 Date: Wed, 18 Jun 2014 19:41:13 +0100 From: Wm redacted Subject: London transport authority acknowledges contactless technology risk How many organisations have warned users of their cards about the risks vs how many have been discovered and reported ? I was checking the balance on my Oyster card [1] on-line and noticed this: http://tfl.gov.uk/fares-and-payments...ter/card-clash = = = = Card clash Keeping your Oyster card in your wallet or purse with other cards could cause card clash. If you keep your Oyster card in your wallet or purse with your bank cards, you might occasionally see a red light when you touch it on a card reader at stations and on buses. The red light means you haven't paid for your journey and if you are at a ticket gate, it may not open. This can happen even if you've got enough pay as you go credit or a valid Travelcard on your Oyster card because you could be experiencing 'card clash'. Many cards are now issued with contactless technology - the same as Oyster cards: * Most bank, credit and charge card companies are issuing new cards ready for contactless payments * Many companies, educational establishments now issue contactless cards for cashless catering or as building entry passes If you touch your Oyster card on a yellow card reader when it's in the same wallet or purse as another contactless card, the reader may detect more than one card. When this happens, the card reader doesn't know which one to read so rejects them and you could experience any of the following: * The ticket gate does not open. * You get a red light when you touch in on a yellow card reader on a bus, ticket gate or free-standing yellow card reader. * On buses, where contactless payment cards are accepted, your fare could be charged to a card that you did not intend to pay with. To avoid card clash: * Don't touch a wallet or purse with multiple cards on the yellow card reader. * Keep your Oyster card separate from your contactless payment cards only touch the card you want to use on the reader when touching in and out. Later in 2014, when contactless payment cards are accepted for travel on Tube, tram, DLR, London Overground and most National Rail services in London, one of the following could also happen: * Your fare could be charged to a card you didn't intend to pay with. * You could be charged two maximum fares if the card reader reads one card when you touch in at the start of your journey and a different card at the end when you touch out. * Remember to separate your Oyster card from other contactless cards when touching in and out. [1] Oyster is a plastic smartcard which can hold pay as you go credit, Travelcards and Bus & Tram season tickets. You can use an Oyster card to travel on bus, Tube, tram, DLR, London Overground and most National Rail services in London. The Freedom Pass also can clash (error 94 on the reader) --- This email is free from viruses and malware because avast! Antivirus protection is active. http://www.avast.com |
TfL acknowledges contactless technology risk
On 24/06/2014 20:38, Mizter T wrote:
On 24/06/2014 20:18, CJB wrote: From RISKS-LIST: Risks-Forum Digest Tuesday 24 June 2014 Volume 28 : Issue 04 Date: Wed, 18 Jun 2014 19:41:13 +0100 From: Wm redacted Subject: London transport authority acknowledges contactless technology risk How many organisations have warned users of their cards about the risks vs how many have been discovered and reported ? I was checking the balance on my Oyster card [1] on-line and noticed this: http://tfl.gov.uk/fares-and-payments...ter/card-clash Card clash is not news. Has been discussed in the past on utl (in particular I recall a particularly tabloid-esque subject line from Mr Perry). TfL has been publicising the risk in anticipation of contactless payment card acceptance going live across all modes (currently only available on buses - though there's a system wide trial), however card clash has been a possibility from the start what with people having other RFID type cards (commonly building access cards) in their wallet / purse / pocket. I hear a TFL announcement all the time on SWT stations. --- This email is free from viruses and malware because avast! Antivirus protection is active. http://www.avast.com |
TfL acknowledges contactless technology risk
In article ,
(Mark Bestley) wrote: Scott wrote: On Tue, 24 Jun 2014 12:18:07 -0700 (PDT), CJB wrote: Keeping your Oyster card in your wallet or purse with other cards could cause card clash. This all looks like commonsense to me - and I only visit the capital occasionally. Yes but I currently have one holder for all cards - who will pay for the extra holders I need now? TfL used to give out wallets for Oyster cards. I have several. Don't they do so any more? Can Tfl assure me that I get a red light and not credit the wrong card. That's why they are warning you! The current system works. How can I keep it? The world moves on. You can always pay cash, the premium rate. -- Colin Rosenstiel |
TfL acknowledges contactless technology risk
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TfL acknowledges contactless technology risk
wrote:
In article , (Mark Bestley) wrote: Scott wrote: On Tue, 24 Jun 2014 12:18:07 -0700 (PDT), CJB wrote: Keeping your Oyster card in your wallet or purse with other cards could cause card clash. This all looks like commonsense to me - and I only visit the capital occasionally. Yes but I currently have one holder for all cards - who will pay for the extra holders I need now? TfL used to give out wallets for Oyster cards. I have several. Don't they do so any more? Can Tfl assure me that I get a red light and not credit the wrong card. That's why they are warning you! The current system works. How can I keep it? The world moves on. You can always pay cash, the premium rate. But not on buses for much longer. |
TfL acknowledges contactless technology risk
In message , at 20:38:56 on Tue, 24 Jun
2014, Mizter T remarked: Card clash is not news. Has been discussed in the past on utl (in particular I recall a particularly tabloid-esque subject line from Mr Perry). "TfL admits to card-clash" 4th Feb. Sounds pretty matter of fact to me. I've been reporting Oyster card-clash here for years (originally as a result of having a credit-card sized door-entry rfid in my wallet). We also speculated on how they were going to prevent card-clash with the Barclays Onepulse combined Oyster and credit card; it didn't occur that the was "they won't", and that it need to be withdrawn. Of all the risks listed by the OP, by far the most serious is the "pair of unresolved journeys" one. -- Roland Perry |
TfL acknowledges contactless technology risk
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TfL acknowledges contactless technology risk
"David Walters" wrote in message ... On Tue, 24 Jun 2014 22:48:42 +0100, wrote: Speaking of contactless technology, is anybody else here on the pilot programme? Yes. If so, then what has your experience been of dealing with TfL staff? Mine has been that they don't have a clue about the pilot programme. I've only been inspected once which was on the DLR. The member of staff didn't appear to know what to do but moved on to the next passenger after seeing my pilot membership card. Great isn't it. I would have thought that having the trial was as much about making sure that the correct process are in place for inspecting pax who claim to have paid, as making sure that the back office adds up the fares correctly. Otherwise when it goes live, people are just going to be able to flash their contactless CC at the inspector and he is going to be stuffed. I appreciate that you have the membership card, but that ought be a back up if he tries to check and it doesn't work (and the fact that it didn't work is flagged - for fixing). But not as the only check. tim |
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