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-   -   TfL acknowledges contactless technology risk (https://www.londonbanter.co.uk/london-transport/13930-tfl-acknowledges-contactless-technology-risk.html)

Neil Williams June 26th 14 08:48 AM

TfL acknowledges contactless technology risk
 
On Wed, 25 Jun 2014 19:31:06 +0100, Paul Corfield
wrote:
I understand your "weariness" about ITSO but I do get a sense we are
on the final run in to some people being able to use ITSO spec cards
on the TfL estate.


Just in time for me to abandon my Oyster in favour of my credit card.

I still think NR would have been better spending the money on barcode
readers.

Neil

--
Neil Williams. Use neil before the at to reply.

tim..... June 26th 14 09:16 AM

TfL acknowledges contactless technology risk
 


"Paul Corfield" wrote in message
...
On Wed, 25 Jun 2014 23:00:36 +0100, "
wrote:

What are the plans for expanding contactless into other cities or
further afield on NR?


I think the Rail Delivery Group are considering the technology but
beyond that I don't know. I am not aware that any of the city regions
are considering contactless bank cards - they're all struggling to get
ITSO based schemes into service.

The only other scheme was First Group's move into smartcards for its
buses - that scheme was based on bank card acceptance first plus ITSO
for concessionary tickets. However progress has been very slow and I
don't know if they even have a trial area operating.

What is odd is that the technology should be very straightforward
given there are known standards and a competitive supplier base.



But the savings are not there for a rural bus service.

Unless you have flat fares, you either have to have a card on/card off
system (which I suspect will drive punters away from using it) or you still
have the "negotiate the correct fare with the driver" part of the
transaction. If you still have that wasted 45 seconds in the transaction
the 2 second saving made from paying by contactless card is not worth having

tim




tim..... June 26th 14 09:17 AM

TfL acknowledges contactless technology risk
 


"Scott" wrote in message
...
On Tue, 24 Jun 2014 20:48:45 +0100, (Mark Bestley)
wrote:

Scott wrote:

On Tue, 24 Jun 2014 12:18:07 -0700 (PDT), CJB
wrote:

From RISKS-LIST: Risks-Forum Digest Tuesday 24 June 2014 Volume 28 :
Issue 04

Date: Wed, 18 Jun 2014 19:41:13 +0100 From: Wm redacted

Subject: London transport authority acknowledges contactless technology
risk

How many organisations have warned users of their cards about the risks
vs how many have been discovered and reported ?

I was checking the balance on my Oyster card [1] on-line and noticed
this:

http://tfl.gov.uk/fares-and-payments...ter/card-clash

= = = =

Card clash

Keeping your Oyster card in your wallet or purse with other cards could
cause card clash.


This all looks like commonsense to me - and I only visit the capital
occasionally.


Yes but I currently have one holder for all cards - who will pay for the
extra holders I need now?


I thought Oyster card holders were issued free of charge.


you can't put you non-Oyster card in an Oyster wallet. You'd never know
which was which

tim



tim..... June 26th 14 09:18 AM

TfL acknowledges contactless technology risk
 


"Tony Dragon" wrote in message
...
On 25/06/2014 15:30, Steve Fitzgerald wrote:
In message , Tony Dragon
writes

The Freedom Pass also can clash (error 94 on the reader)


That's (very) rarely a clash but a mis-read when someone waves their
card about and expected the reader to magically read it. Freedom pass
users are one of the worst offenders at this but not unique.

A proper CPC clash is 70 or 71 which is reporting it's detected 2 cards
or a read error.

Those more observant of you may have noticed that recently the UTS gates
have had a software upgrade and many of these codes now report a 'plain
text' translation of the error code on the second text line.


Lets see, Freedom Pass in wallet, Debit Card in wallet, gates don't open.
Remove either, gates open.


That is, of course, the solution that the punter wants

It isn't the solution that the operator wants :-(

tim



Matthew Dickinson June 26th 14 10:20 AM

TfL acknowledges contactless technology risk
 
On Thursday, 26 June 2014 00:55:51 UTC+1, Paul Corfield wrote:
On Wed, 25 Jun 2014 23:00:36 +0100, "

wrote:



What are the plans for expanding contactless into other cities or


further afield on NR?




I think the Rail Delivery Group are considering the technology but

beyond that I don't know. I am not aware that any of the city regions

are considering contactless bank cards - they're all struggling to get

ITSO based schemes into service.




GMPTE is the only other area that I know of that is planning to introduce CPC.

http://www.getmethere.com/about-getm...p#a-card-types

Matthew Dickinson June 26th 14 10:29 AM

TfL acknowledges contactless technology risk
 
On Wednesday, 25 June 2014 23:03:14 UTC+1, wrote:
On 25/06/2014 15:30, Steve Fitzgerald wrote:

In message , Tony Dragon


writes




The Freedom Pass also can clash (error 94 on the reader)




That's (very) rarely a clash but a mis-read when someone waves their


card about and expected the reader to magically read it. Freedom pass


users are one of the worst offenders at this but not unique.




A proper CPC clash is 70 or 71 which is reporting it's detected 2 cards


or a read error.




Those more observant of you may have noticed that recently the UTS gates


have had a software upgrade and many of these codes now report a 'plain


text' translation of the error code on the second text line.




What does Error 80 mean, BTW? That is the code that I have experienced

once or twice on the Contactless pilot programme.


Code 80 is "Card not approved by issuer"

https://www.whatdotheyknow.com/reque...%20request.pdf

TfL say "Advise the customer to sign in to their online account to resolve the issue. They may also need to contact their card issuer
Note: When an issue is resolved and the card is re-approved for travel, it can take up to 30 minutes for all readers across the network to be updated. Until then, the card could be rejected by the readers. Customers should be advised to use a different payment method (such as an Oyster card, pay cash fare or another contactless payment card) if they want to travel immediately"

https://www.whatdotheyknow.com/reque...ing%20No.2.pdf


[email protected] June 26th 14 10:54 AM

TfL acknowledges contactless technology risk
 
In article ,
(Paul Corfield) wrote:

On Wed, 25 Jun 2014 23:00:36 +0100, "
wrote:

What are the plans for expanding contactless into other cities or
further afield on NR?


I think the Rail Delivery Group are considering the technology but
beyond that I don't know. I am not aware that any of the city regions
are considering contactless bank cards - they're all struggling to get
ITSO based schemes into service.

The only other scheme was First Group's move into smartcards for its
buses - that scheme was based on bank card acceptance first plus ITSO
for concessionary tickets. However progress has been very slow and I
don't know if they even have a trial area operating.

What is odd is that the technology should be very straightforward
given there are known standards and a competitive supplier base. There
must be horrendous issues with company processes, security and
deployment issues given how incredibly slow the progress is with so
many schemes - even when only in one company. Multi operator schemes
in deregulated areas will always be hard as no one can force the bus
companies to take part and there's always the issue of "who pays?".


Except for ITSO concession cards. Stagecoach have implemented limited
smartcard facilities and handle bus passes automatically, as do Whippet
round here.

--
Colin Rosenstiel

Roland Perry June 26th 14 11:29 AM

TfL acknowledges contactless technology risk
 
In message , at 11:17:55 on Thu, 26
Jun 2014, tim..... remarked:
I thought Oyster card holders were issued free of charge.


you can't put you non-Oyster card in an Oyster wallet. You'd never
know which was which


Never heard of marker pens?
--
Roland Perry

Roland Perry June 26th 14 11:31 AM

TfL acknowledges contactless technology risk
 
In message , at 05:54:10
on Thu, 26 Jun 2014, remarked:

Stagecoach have implemented limited smartcard facilities and handle bus
passes automatically,


That's the Stagecoach whose ITSO cards for SWT, EMT and Cambridgeshire
buses are in no way interoperable?

as do Whippet round here.


Whippet *and* Whippet, surely.
--
Roland Perry

Piatkow June 26th 14 12:09 PM

TfL acknowledges contactless technology risk
 
you can't put you non-Oyster card in an Oyster wallet. You'd never
know which was which


Never heard of marker pens?


I have two Oyster wallets with different designs.

Piatkow June 26th 14 12:15 PM

TfL acknowledges contactless technology risk
 
I am not sure what people expect but how is a card reader expected to "know" which card to debit if you have a couple of contactless payment cards in your wallet? (More of an issue on buses at the moment)

Neil Williams June 26th 14 12:24 PM

TfL acknowledges contactless technology risk
 
On Thu, 26 Jun 2014 11:16:23 +0200, "tim....."
wrote:
Unless you have flat fares, you either have to have a card on/card

off
system (which I suspect will drive punters away from using it) or

you still
have the "negotiate the correct fare with the driver" part of the
transaction. If you still have that wasted 45 seconds in the

transaction
the 2 second saving made from paying by contactless card is not

worth having

It is, because the thing that takes lots of time is giving change.

Neil

--
Neil Williams. Use neil before the at to reply.

tim..... June 26th 14 12:50 PM

TfL acknowledges contactless technology risk
 


wrote in message
...
In article ,
(Paul Corfield) wrote:

On Wed, 25 Jun 2014 23:00:36 +0100, "
wrote:

What are the plans for expanding contactless into other cities or
further afield on NR?


I think the Rail Delivery Group are considering the technology but
beyond that I don't know. I am not aware that any of the city regions
are considering contactless bank cards - they're all struggling to get
ITSO based schemes into service.

The only other scheme was First Group's move into smartcards for its
buses - that scheme was based on bank card acceptance first plus ITSO
for concessionary tickets. However progress has been very slow and I
don't know if they even have a trial area operating.

What is odd is that the technology should be very straightforward
given there are known standards and a competitive supplier base. There
must be horrendous issues with company processes, security and
deployment issues given how incredibly slow the progress is with so
many schemes - even when only in one company. Multi operator schemes
in deregulated areas will always be hard as no one can force the bus
companies to take part and there's always the issue of "who pays?".


Except for ITSO concession cards. Stagecoach have implemented limited
smartcard facilities and handle bus passes automatically, as do Whippet
round here.


I though all local buses were supposed to handle oldies bus passes
electronically - it's TfL who are behind the curve on this one.

Certainly all in Kent and Hants do

tim



tim..... June 26th 14 12:50 PM

TfL acknowledges contactless technology risk
 


"Roland Perry" wrote in message
...
In message , at 11:17:55 on Thu, 26 Jun
2014, tim..... remarked:
I thought Oyster card holders were issued free of charge.


you can't put you non-Oyster card in an Oyster wallet. You'd never know
which was which


Never heard of marker pens?


rubs off

tim




tim..... June 26th 14 12:54 PM

TfL acknowledges contactless technology risk
 


"Piatkow" wrote in message
...
I am not sure what people expect but how is a card reader expected to
"know" which card to debit if you have a couple of contactless payment
cards in your wallet? (More of an issue on buses at the moment)


It certainly seems reasonable that the reader should be "intelligent" and
look for:

Freedom pass
Oyster with relevant season
Oyster with PAYG balance

before randomly selecting debiting your CC

Even if it can't (for whatever technical reason TfL can think of) actually
intelligently charge the correct card from the above list , it should
certainly decide not to charge the CC if one of the others is found.

tim




tim..... June 26th 14 12:56 PM

TfL acknowledges contactless technology risk
 


"Neil Williams" wrote in message
.net...
On Thu, 26 Jun 2014 11:16:23 +0200, "tim....."
wrote:
Unless you have flat fares, you either have to have a card on/card

off
system (which I suspect will drive punters away from using it) or

you still
have the "negotiate the correct fare with the driver" part of the
transaction. If you still have that wasted 45 seconds in the

transaction
the 2 second saving made from paying by contactless card is not

worth having

It is, because the thing that takes lots of time is giving change.


what with one of those "press the lever n time to release the correct number
of coins", coin holders?

Don't believe you

tim



Roland Perry June 26th 14 01:02 PM

TfL acknowledges contactless technology risk
 
In message , at 14:50:20 on Thu, 26
Jun 2014, tim..... remarked:
you can't put you non-Oyster card in an Oyster wallet. You'd never
know which was which


Never heard of marker pens?


rubs off


Use an indelible one.
--
Roland Perry

Roland Perry June 26th 14 01:04 PM

TfL acknowledges contactless technology risk
 
In message , at 14:54:26 on Thu, 26
Jun 2014, tim..... remarked:
I am not sure what people expect but how is a card reader expected to
"know" which card to debit if you have a couple of contactless payment
cards in your wallet? (More of an issue on buses at the moment)


It certainly seems reasonable that the reader should be "intelligent"
and look for:

Freedom pass
Oyster with relevant season
Oyster with PAYG balance

before randomly selecting debiting your CC

Even if it can't (for whatever technical reason TfL can think of)
actually intelligently charge the correct card from the above list , it
should certainly decide not to charge the CC if one of the others is
found.


It can't, and doesn't, do all that in the short interval it has
available. Even if the RFID interference between the different cards
means you could even read them individually.
--
Roland Perry

tim..... June 26th 14 01:13 PM

TfL acknowledges contactless technology risk
 


"Roland Perry" wrote in message
...
In message , at 14:50:20 on Thu, 26 Jun
2014, tim..... remarked:
you can't put you non-Oyster card in an Oyster wallet. You'd never know
which was which

Never heard of marker pens?


rubs off


Use an indelible one.


still comes off (eventually)

tim




tim..... June 26th 14 01:20 PM

TfL acknowledges contactless technology risk
 


"Roland Perry" wrote in message
...
In message , at 14:54:26 on Thu, 26 Jun
2014, tim..... remarked:
I am not sure what people expect but how is a card reader expected to
"know" which card to debit if you have a couple of contactless payment
cards in your wallet? (More of an issue on buses at the moment)


It certainly seems reasonable that the reader should be "intelligent" and
look for:

Freedom pass
Oyster with relevant season
Oyster with PAYG balance

before randomly selecting debiting your CC

Even if it can't (for whatever technical reason TfL can think of) actually
intelligently charge the correct card from the above list , it should
certainly decide not to charge the CC if one of the others is found.


It can't, and doesn't,


I know that it doesn't (that's almost a given)

but I don't see that it can't.

do all that in the short interval it has available.


So extending that window is a worse use of time that having pax stand at the
barrier for 30 seconds whilst he fusses about which card to use?

(OK I know, having stood behind that person [1], it only seems like 30
seconds but is probably nearer 10)

Even if the RFID interference between the different cards means you could
even read them individually.


there must be a possible process of conversing with only one card as
otherwise we would never get the scenario of writing to the wrong card. I
can't believe this always happens because only one card "wakes up"

tim

[1] he was trying to make his "paper" ticket work the contactless pad, after
3 tries I stepped in and told him he had to put that type of ticket in the
slot, at which point he announced that he actually though he was using his
freedom pass.




Mizter T June 26th 14 02:08 PM

TfL acknowledges contactless technology risk
 

On 26/06/2014 14:13, tim..... wrote:
[...]
you can't put you non-Oyster card in an Oyster wallet.
You'd never know which was which

Never heard of marker pens?

rubs off


Use an indelible one.


still comes off (eventually)


If this is genuinely your complaint then may I suggest you don't use
public transport at all, because it'll confuse you too much.

[email protected] June 26th 14 02:52 PM

TfL acknowledges contactless technology risk
 
In article , (Mizter T) wrote:

On 26/06/2014 00:55, Paul Corfield wrote:

On Wed, 25 Jun 2014 23:00:36 +0100, "
wrote:

What are the plans for expanding contactless into other cities or
further afield on NR?


I think the Rail Delivery Group are considering the technology but
beyond that I don't know. I am not aware that any of the city regions
are considering contactless bank cards - they're all struggling to get
ITSO based schemes into service.


FWIW, Merseyrail now accepts payments for paper tickets by
contactless card:


http://www.merseyrail.org/tickets-pa...ntactless-paym
ent.aspx

http://www.bbc.co.uk/news/uk-england-merseyside-24794486


http://www.computerworlduk.com/news/...rail-completes
-deployment-of-contactless-ticket-payment-systems/


http://www.railtechnologymagazine.co...roduces-contac
tless-payment

The latter two articles make it clear that this is contactless
payment being added as an option to ticket offices and to TVMs
(initially at the former, with the latter following later) - so a
much more conventional deployment of the technology compared to
London.

(I can see a quite delightful scope for confusion should TVMs and
ticket offices in London start accepting contactless cards as a means
of paying for conventional paper tickets!)


The big gain is not having to visit a ticket office or ticket machine.
e-Tickets and Print-at-Home do that too. If you've seen the ticket
office/machine queues at Cambridge at times (Saturday morning is often
worst) you'd see why such options are needed.

--
Colin Rosenstiel

Roland Perry June 26th 14 03:28 PM

TfL acknowledges contactless technology risk
 
In message , at 09:52:44
on Thu, 26 Jun 2014, remarked:
FWIW, Merseyrail now accepts payments for paper tickets by
contactless card:


http://www.merseyrail.org/tickets-passes/ticket-information/contactless-payment.aspx

http://www.bbc.co.uk/news/uk-england-merseyside-24794486


http://www.computerworlduk.com/news/it-business/3512283/merseyrail-completes-deployment-of-contactless-ticket-payment-systems/


http://www.railtechnologymagazine.com/Rail-News/merseyrail-introduces-contactless-payment

The latter two articles make it clear that this is contactless
payment being added as an option to ticket offices and to TVMs
(initially at the former, with the latter following later) - so a
much more conventional deployment of the technology compared to
London.

(I can see a quite delightful scope for confusion should TVMs and
ticket offices in London start accepting contactless cards as a means
of paying for conventional paper tickets!)


The big gain is not having to visit a ticket office or ticket machine.
e-Tickets and Print-at-Home do that too. If you've seen the ticket
office/machine queues at Cambridge at times (Saturday morning is often
worst) you'd see why such options are needed.


It's other places as well. Maybe I'm just unlucky but last time I went
through Ely station the ticket queue has 15 people standing in line. At
Nottingham it was routine for the queue at "tickets for other than
today" line to take 20 minutes.
--
Roland Perry

Roland Perry June 26th 14 03:31 PM

TfL acknowledges contactless technology risk
 
In message , at 15:20:47 on Thu, 26
Jun 2014, tim..... remarked:
It certainly seems reasonable that the reader should be "intelligent"
and look for:

Freedom pass
Oyster with relevant season
Oyster with PAYG balance

before randomly selecting debiting your CC

Even if it can't (for whatever technical reason TfL can think of)
actually intelligently charge the correct card from the above list ,
it should certainly decide not to charge the CC if one of the others
is found.


It can't, and doesn't,


I know that it doesn't (that's almost a given)

but I don't see that it can't.

do all that in the short interval it has available.


So extending that window is a worse use of time that having pax stand
at the barrier for 30 seconds whilst he fusses about which card to use?


The speed of operating gates has always been fundamental for TfL, even
though I believe they've had to sacrifice a little to accommodate
contactless CCs at all.
--
Roland Perry

Mizter T June 26th 14 04:04 PM

TfL acknowledges contactless technology risk
 

On 26/06/2014 15:52, wrote:
[...]
The big gain is not having to visit a ticket office or ticket machine.
e-Tickets and Print-at-Home do that too. If you've seen the ticket
office/machine queues at Cambridge at times (Saturday morning is often
worst) you'd see why such options are needed.


For the avoidance of talking at cross purposes, you're referring to
being able to use a CPC to directly pay for your journey (i.e. using it
to touch-in at the start, and touch-out at the end) - the Merseyrail
scheme is just about using contactless for the retail transaction of
buying a conventional paper ticket.

And yes, I'm very well aware of that big gain - Oyster offers it, to a
significant extent. You need to have credit on your Oyster card (which
can be guaranteed if one opts-in to auto-topup), but being able to
arrive at the station a minute or so before a train and just being able
to touch-in without faffing around buying a ticket has been nigh-on
revolutionary for many travellers in London.

(For the Cambridge example and similar, this is where being able to buy
a ticket for loading onto an ITSO smartcard online - via a smartphone
whilst on the go, for example - and so being able to sidestep the queues
and just swipe-in at the station should prove very useful.)

Mizter T June 26th 14 04:08 PM

TfL acknowledges contactless technology risk
 

On 26/06/2014 16:31, Roland Perry wrote:
[...]
The speed of operating gates has always been fundamental for TfL, even
though I believe they've had to sacrifice a little to accommodate
contactless CCs at all.


My subjective take on using CPCs on London buses is that it does takes
that smidgeon longer for it to validate.

[email protected] June 26th 14 05:03 PM

TfL acknowledges contactless technology risk
 
In article , (Roland Perry)
wrote:

In message , at
05:54:10 on Thu, 26 Jun 2014,
remarked:

Stagecoach have implemented limited smartcard facilities and handle bus
passes automatically,


That's the Stagecoach whose ITSO cards for SWT, EMT and
Cambridgeshire buses are in no way interoperable?

as do Whippet round here.


Whippet *and* Whippet, surely.


and Go Whippet even.

--
Colin Rosenstiel

[email protected] June 26th 14 05:32 PM

TfL acknowledges contactless technology risk
 
In article , (Mizter T) wrote:

On 26/06/2014 15:52,
wrote:
[...]
The big gain is not having to visit a ticket office or ticket machine.
e-Tickets and Print-at-Home do that too. If you've seen the ticket
office/machine queues at Cambridge at times (Saturday morning is often
worst) you'd see why such options are needed.


For the avoidance of talking at cross purposes, you're referring to
being able to use a CPC to directly pay for your journey (i.e. using
it to touch-in at the start, and touch-out at the end) - the
Merseyrail scheme is just about using contactless for the retail
transaction of buying a conventional paper ticket.

And yes, I'm very well aware of that big gain - Oyster offers it, to
a significant extent. You need to have credit on your Oyster card
(which can be guaranteed if one opts-in to auto-topup), but being
able to arrive at the station a minute or so before a train and just
being able to touch-in without faffing around buying a ticket has
been nigh-on revolutionary for many travellers in London.

(For the Cambridge example and similar, this is where being able to
buy a ticket for loading onto an ITSO smartcard online - via a
smartphone whilst on the go, for example - and so being able to
sidestep the queues and just swipe-in at the station should prove
very useful.)


You've more or less got it. Cambridge has high internet ticket sales but
they all have to be collected from the same TVMs as have large queues of
people buying tickets at present. Even though some TOC, e.g. Cross Country
do Print-at-Home it doesn't seem to be possible for journeys from Cambridge.

Things should be better after a major ticket office expansion later this
year but if they could divert more ticketing transactions from the station
it would be better still.

--
Colin Rosenstiel

tim..... June 26th 14 06:00 PM

TfL acknowledges contactless technology risk
 


"Mizter T" wrote in message
...

On 26/06/2014 14:13, tim..... wrote:
[...]
you can't put you non-Oyster card in an Oyster wallet.
You'd never know which was which

Never heard of marker pens?

rubs off

Use an indelible one.


still comes off (eventually)


If this is genuinely your complaint then may I suggest you don't use
public transport at all, because it'll confuse you too much.


I'm perfectly capable of separating my cards at my own expense.

It's the person who thinks that TfL should buy him a new wallet who has the
problem


tim




tim..... June 26th 14 06:07 PM

TfL acknowledges contactless technology risk
 


"Mizter T" wrote in message
...

On 26/06/2014 15:52, wrote:
[...]
The big gain is not having to visit a ticket office or ticket machine.
e-Tickets and Print-at-Home do that too. If you've seen the ticket
office/machine queues at Cambridge at times (Saturday morning is often
worst) you'd see why such options are needed.


For the avoidance of talking at cross purposes, you're referring to being
able to use a CPC to directly pay for your journey (i.e. using it to
touch-in at the start, and touch-out at the end)


That is what most people here mean when they ask "are other transport
operators looking to use contactless cards".

They aren't the slightest bit interested in its use at the TO to pay for a
paper ticket, anymore than at the cafe to pay for a coffee or the book stall
to pay for a newspaper. These things are routine now.

Of course, there is the half solution of using contactless to pay for
ticketed bus travel that may be of interest, but the reason for that is
because it isn't usual for pax to be able to pay for bus travel with a
credit/debit card at all at the moment(though I did once buy a 7 day ticket
with a cheque!)

tim



[email protected] June 26th 14 09:13 PM

TfL acknowledges contactless technology risk
 
On 26/06/2014 00:51, Mizter T wrote:

On 25/06/2014 23:00, wrote:
What are the plans for expanding contactless into other
cities or further afield on NR?


What plans?

(That's the answer, BTW.)


Figured.

Anybody else in Europe working on this? I know that one town in Norway
is working on this, BTW.

[email protected] June 26th 14 09:15 PM

TfL acknowledges contactless technology risk
 
On 26/06/2014 00:55, Paul Corfield wrote:
On Wed, 25 Jun 2014 23:00:36 +0100, "
wrote:

What are the plans for expanding contactless into other cities or
further afield on NR?


I think the Rail Delivery Group are considering the technology but
beyond that I don't know. I am not aware that any of the city regions
are considering contactless bank cards - they're all struggling to get
ITSO based schemes into service.

The only other scheme was First Group's move into smartcards for its
buses - that scheme was based on bank card acceptance first plus ITSO
for concessionary tickets. However progress has been very slow and I
don't know if they even have a trial area operating.

What is odd is that the technology should be very straightforward
given there are known standards and a competitive supplier base. There
must be horrendous issues with company processes, security and
deployment issues given how incredibly slow the progress is with so
many schemes - even when only in one company. Multi operator schemes
in deregulated areas will always be hard as no one can force the bus
companies to take part and there's always the issue of "who pays?".


Isn't that a bit of a waste of time and resources to work on introducing
ITSO, when eventually everybody will go over to contactless?

[email protected] June 26th 14 09:16 PM

TfL acknowledges contactless technology risk
 
On 26/06/2014 08:12, Mizter T wrote:

On 26/06/2014 00:55, Paul Corfield wrote:

On Wed, 25 Jun 2014 23:00:36 +0100, "
wrote:

What are the plans for expanding contactless into other cities or
further afield on NR?


I think the Rail Delivery Group are considering the technology but
beyond that I don't know. I am not aware that any of the city regions
are considering contactless bank cards - they're all struggling to get
ITSO based schemes into service.


FWIW, Merseyrail now accepts payments for paper tickets by contactless
card:

http://www.merseyrail.org/tickets-passes/ticket-information/contactless-payment.aspx


http://www.bbc.co.uk/news/uk-england-merseyside-24794486

http://www.computerworlduk.com/news/it-business/3512283/merseyrail-completes-deployment-of-contactless-ticket-payment-systems/


http://www.railtechnologymagazine.com/Rail-News/merseyrail-introduces-contactless-payment


The latter two articles make it clear that this is contactless payment
being added as an option to ticket offices and to TVMs (initially at the
former, with the latter following later) - so a much more conventional
deployment of the technology compared to London.

(I can see a quite delightful scope for confusion should TVMs and ticket
offices in London start accepting contactless cards as a means of paying
for conventional paper tickets!)


Not the same as simply using it to enter and exit the system. I can pay
for my lunch with contactless.

[email protected] June 26th 14 09:24 PM

TfL acknowledges contactless technology risk
 
On 26/06/2014 16:31, Roland Perry wrote:
In message , at 15:20:47 on Thu, 26
Jun 2014, tim..... remarked:
It certainly seems reasonable that the reader should be
"intelligent" and look for:

Freedom pass
Oyster with relevant season
Oyster with PAYG balance

before randomly selecting debiting your CC

Even if it can't (for whatever technical reason TfL can think of)
actually intelligently charge the correct card from the above list ,
it should certainly decide not to charge the CC if one of the others
is found.

It can't, and doesn't,


I know that it doesn't (that's almost a given)

but I don't see that it can't.

do all that in the short interval it has available.


So extending that window is a worse use of time that having pax stand
at the barrier for 30 seconds whilst he fusses about which card to use?


The speed of operating gates has always been fundamental for TfL, even
though I believe they've had to sacrifice a little to accommodate
contactless CCs at all.


I myself have noticed that there is a slight delay at the gates when
using contactless -- just a little less than a second.

Free-standing readers definitely take more time, however -- something
along the lines of: "Erm, okay." The same applies with route validators,
such as at Stratford.

Perhaps that will change over time?

[email protected] June 26th 14 09:26 PM

TfL acknowledges contactless technology risk
 
On 26/06/2014 10:17, tim..... wrote:


"Scott" wrote in message
...
On Tue, 24 Jun 2014 20:48:45 +0100, (Mark Bestley)
wrote:

Scott wrote:

On Tue, 24 Jun 2014 12:18:07 -0700 (PDT), CJB
wrote:

From RISKS-LIST: Risks-Forum Digest Tuesday 24 June 2014 Volume 28 :
Issue 04

Date: Wed, 18 Jun 2014 19:41:13 +0100 From: Wm redacted

Subject: London transport authority acknowledges contactless
technology
risk

How many organisations have warned users of their cards about the
risks
vs how many have been discovered and reported ?

I was checking the balance on my Oyster card [1] on-line and noticed
this:

http://tfl.gov.uk/fares-and-payments...ter/card-clash

= = = =

Card clash

Keeping your Oyster card in your wallet or purse with other cards
could
cause card clash.


This all looks like commonsense to me - and I only visit the capital
occasionally.

Yes but I currently have one holder for all cards - who will pay for the
extra holders I need now?


I thought Oyster card holders were issued free of charge.


you can't put you non-Oyster card in an Oyster wallet. You'd never know
which was which

tim


I do.

tim..... June 26th 14 09:46 PM

TfL acknowledges contactless technology risk
 


wrote in message ...
On 26/06/2014 00:51, Mizter T wrote:

On 25/06/2014 23:00, wrote:
What are the plans for expanding contactless into other
cities or further afield on NR?


What plans?

(That's the answer, BTW.)


Figured.

Anybody else in Europe working on this? I know that one town in Norway is
working on this, BTW.


Here in Germany, I don't even know of a tarifverbund working on implementing
transit only stored value cards

They all seem to see SMS tickets and print at home as the future

Though the loss in the courts when Hannover tried to implement a system of
"card purchases only" at tram stops may have something to do with that.

tim




tim..... June 26th 14 09:47 PM

TfL acknowledges contactless technology risk
 


wrote in message ...
On 26/06/2014 00:55, Paul Corfield wrote:
On Wed, 25 Jun 2014 23:00:36 +0100, "
wrote:

What are the plans for expanding contactless into other cities or
further afield on NR?


I think the Rail Delivery Group are considering the technology but
beyond that I don't know. I am not aware that any of the city regions
are considering contactless bank cards - they're all struggling to get
ITSO based schemes into service.

The only other scheme was First Group's move into smartcards for its
buses - that scheme was based on bank card acceptance first plus ITSO
for concessionary tickets. However progress has been very slow and I
don't know if they even have a trial area operating.

What is odd is that the technology should be very straightforward
given there are known standards and a competitive supplier base. There
must be horrendous issues with company processes, security and
deployment issues given how incredibly slow the progress is with so
many schemes - even when only in one company. Multi operator schemes
in deregulated areas will always be hard as no one can force the bus
companies to take part and there's always the issue of "who pays?".


Isn't that a bit of a waste of time and resources to work on introducing
ITSO, when eventually everybody will go over to contactless?


the comment from others suggest that that wont be happening, any time soon

tim



Michael R N Dolbear June 26th 14 09:53 PM

TfL acknowledges contactless technology risk
 
"tim....." wrote

Except for ITSO concession cards. Stagecoach have implemented limited
smartcard facilities and handle bus passes automatically, as do Whippet
round here.


I though all local buses were supposed to handle oldies bus passes

electronically - it's TfL who are behind the curve on this one.

Certainly all in Kent and Hants do


"all" ?

No requirement for electronic acceptance at all.

I note that North Surrey have 10 operators(most very small) + TFL. The only
one that accepts National bus pass touches is Arriva



--
Mike D


[email protected] June 26th 14 10:00 PM

TfL acknowledges contactless technology risk
 
On 26/06/2014 22:47, tim..... wrote:


wrote in message ...
On 26/06/2014 00:55, Paul Corfield wrote:
On Wed, 25 Jun 2014 23:00:36 +0100, "
wrote:

What are the plans for expanding contactless into other cities or
further afield on NR?

I think the Rail Delivery Group are considering the technology but
beyond that I don't know. I am not aware that any of the city regions
are considering contactless bank cards - they're all struggling to get
ITSO based schemes into service.

The only other scheme was First Group's move into smartcards for its
buses - that scheme was based on bank card acceptance first plus ITSO
for concessionary tickets. However progress has been very slow and I
don't know if they even have a trial area operating.

What is odd is that the technology should be very straightforward
given there are known standards and a competitive supplier base. There
must be horrendous issues with company processes, security and
deployment issues given how incredibly slow the progress is with so
many schemes - even when only in one company. Multi operator schemes
in deregulated areas will always be hard as no one can force the bus
companies to take part and there's always the issue of "who pays?".


Isn't that a bit of a waste of time and resources to work on
introducing ITSO, when eventually everybody will go over to contactless?


the comment from others suggest that that wont be happening, any time soon

tim


It will eventually, however.

[email protected] June 26th 14 10:13 PM

TfL acknowledges contactless technology risk
 
In article , () wrote:

Isn't that a bit of a waste of time and resources to work on
introducing ITSO, when eventually everybody will go over to
contactless?


You might think so but this is a project run by a government committee we're
talking about.

--
Colin Rosenstiel


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