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-   -   TfL acknowledges contactless technology risk (https://www.londonbanter.co.uk/london-transport/13930-tfl-acknowledges-contactless-technology-risk.html)

Mizter T June 26th 14 02:08 PM

TfL acknowledges contactless technology risk
 

On 26/06/2014 14:13, tim..... wrote:
[...]
you can't put you non-Oyster card in an Oyster wallet.
You'd never know which was which

Never heard of marker pens?

rubs off


Use an indelible one.


still comes off (eventually)


If this is genuinely your complaint then may I suggest you don't use
public transport at all, because it'll confuse you too much.

[email protected] June 26th 14 02:52 PM

TfL acknowledges contactless technology risk
 
In article , (Mizter T) wrote:

On 26/06/2014 00:55, Paul Corfield wrote:

On Wed, 25 Jun 2014 23:00:36 +0100, "
wrote:

What are the plans for expanding contactless into other cities or
further afield on NR?


I think the Rail Delivery Group are considering the technology but
beyond that I don't know. I am not aware that any of the city regions
are considering contactless bank cards - they're all struggling to get
ITSO based schemes into service.


FWIW, Merseyrail now accepts payments for paper tickets by
contactless card:


http://www.merseyrail.org/tickets-pa...ntactless-paym
ent.aspx

http://www.bbc.co.uk/news/uk-england-merseyside-24794486


http://www.computerworlduk.com/news/...rail-completes
-deployment-of-contactless-ticket-payment-systems/


http://www.railtechnologymagazine.co...roduces-contac
tless-payment

The latter two articles make it clear that this is contactless
payment being added as an option to ticket offices and to TVMs
(initially at the former, with the latter following later) - so a
much more conventional deployment of the technology compared to
London.

(I can see a quite delightful scope for confusion should TVMs and
ticket offices in London start accepting contactless cards as a means
of paying for conventional paper tickets!)


The big gain is not having to visit a ticket office or ticket machine.
e-Tickets and Print-at-Home do that too. If you've seen the ticket
office/machine queues at Cambridge at times (Saturday morning is often
worst) you'd see why such options are needed.

--
Colin Rosenstiel

Roland Perry June 26th 14 03:28 PM

TfL acknowledges contactless technology risk
 
In message , at 09:52:44
on Thu, 26 Jun 2014, remarked:
FWIW, Merseyrail now accepts payments for paper tickets by
contactless card:


http://www.merseyrail.org/tickets-passes/ticket-information/contactless-payment.aspx

http://www.bbc.co.uk/news/uk-england-merseyside-24794486


http://www.computerworlduk.com/news/it-business/3512283/merseyrail-completes-deployment-of-contactless-ticket-payment-systems/


http://www.railtechnologymagazine.com/Rail-News/merseyrail-introduces-contactless-payment

The latter two articles make it clear that this is contactless
payment being added as an option to ticket offices and to TVMs
(initially at the former, with the latter following later) - so a
much more conventional deployment of the technology compared to
London.

(I can see a quite delightful scope for confusion should TVMs and
ticket offices in London start accepting contactless cards as a means
of paying for conventional paper tickets!)


The big gain is not having to visit a ticket office or ticket machine.
e-Tickets and Print-at-Home do that too. If you've seen the ticket
office/machine queues at Cambridge at times (Saturday morning is often
worst) you'd see why such options are needed.


It's other places as well. Maybe I'm just unlucky but last time I went
through Ely station the ticket queue has 15 people standing in line. At
Nottingham it was routine for the queue at "tickets for other than
today" line to take 20 minutes.
--
Roland Perry

Roland Perry June 26th 14 03:31 PM

TfL acknowledges contactless technology risk
 
In message , at 15:20:47 on Thu, 26
Jun 2014, tim..... remarked:
It certainly seems reasonable that the reader should be "intelligent"
and look for:

Freedom pass
Oyster with relevant season
Oyster with PAYG balance

before randomly selecting debiting your CC

Even if it can't (for whatever technical reason TfL can think of)
actually intelligently charge the correct card from the above list ,
it should certainly decide not to charge the CC if one of the others
is found.


It can't, and doesn't,


I know that it doesn't (that's almost a given)

but I don't see that it can't.

do all that in the short interval it has available.


So extending that window is a worse use of time that having pax stand
at the barrier for 30 seconds whilst he fusses about which card to use?


The speed of operating gates has always been fundamental for TfL, even
though I believe they've had to sacrifice a little to accommodate
contactless CCs at all.
--
Roland Perry

Mizter T June 26th 14 04:04 PM

TfL acknowledges contactless technology risk
 

On 26/06/2014 15:52, wrote:
[...]
The big gain is not having to visit a ticket office or ticket machine.
e-Tickets and Print-at-Home do that too. If you've seen the ticket
office/machine queues at Cambridge at times (Saturday morning is often
worst) you'd see why such options are needed.


For the avoidance of talking at cross purposes, you're referring to
being able to use a CPC to directly pay for your journey (i.e. using it
to touch-in at the start, and touch-out at the end) - the Merseyrail
scheme is just about using contactless for the retail transaction of
buying a conventional paper ticket.

And yes, I'm very well aware of that big gain - Oyster offers it, to a
significant extent. You need to have credit on your Oyster card (which
can be guaranteed if one opts-in to auto-topup), but being able to
arrive at the station a minute or so before a train and just being able
to touch-in without faffing around buying a ticket has been nigh-on
revolutionary for many travellers in London.

(For the Cambridge example and similar, this is where being able to buy
a ticket for loading onto an ITSO smartcard online - via a smartphone
whilst on the go, for example - and so being able to sidestep the queues
and just swipe-in at the station should prove very useful.)

Mizter T June 26th 14 04:08 PM

TfL acknowledges contactless technology risk
 

On 26/06/2014 16:31, Roland Perry wrote:
[...]
The speed of operating gates has always been fundamental for TfL, even
though I believe they've had to sacrifice a little to accommodate
contactless CCs at all.


My subjective take on using CPCs on London buses is that it does takes
that smidgeon longer for it to validate.

[email protected] June 26th 14 05:03 PM

TfL acknowledges contactless technology risk
 
In article , (Roland Perry)
wrote:

In message , at
05:54:10 on Thu, 26 Jun 2014,
remarked:

Stagecoach have implemented limited smartcard facilities and handle bus
passes automatically,


That's the Stagecoach whose ITSO cards for SWT, EMT and
Cambridgeshire buses are in no way interoperable?

as do Whippet round here.


Whippet *and* Whippet, surely.


and Go Whippet even.

--
Colin Rosenstiel

[email protected] June 26th 14 05:32 PM

TfL acknowledges contactless technology risk
 
In article , (Mizter T) wrote:

On 26/06/2014 15:52,
wrote:
[...]
The big gain is not having to visit a ticket office or ticket machine.
e-Tickets and Print-at-Home do that too. If you've seen the ticket
office/machine queues at Cambridge at times (Saturday morning is often
worst) you'd see why such options are needed.


For the avoidance of talking at cross purposes, you're referring to
being able to use a CPC to directly pay for your journey (i.e. using
it to touch-in at the start, and touch-out at the end) - the
Merseyrail scheme is just about using contactless for the retail
transaction of buying a conventional paper ticket.

And yes, I'm very well aware of that big gain - Oyster offers it, to
a significant extent. You need to have credit on your Oyster card
(which can be guaranteed if one opts-in to auto-topup), but being
able to arrive at the station a minute or so before a train and just
being able to touch-in without faffing around buying a ticket has
been nigh-on revolutionary for many travellers in London.

(For the Cambridge example and similar, this is where being able to
buy a ticket for loading onto an ITSO smartcard online - via a
smartphone whilst on the go, for example - and so being able to
sidestep the queues and just swipe-in at the station should prove
very useful.)


You've more or less got it. Cambridge has high internet ticket sales but
they all have to be collected from the same TVMs as have large queues of
people buying tickets at present. Even though some TOC, e.g. Cross Country
do Print-at-Home it doesn't seem to be possible for journeys from Cambridge.

Things should be better after a major ticket office expansion later this
year but if they could divert more ticketing transactions from the station
it would be better still.

--
Colin Rosenstiel

tim..... June 26th 14 06:00 PM

TfL acknowledges contactless technology risk
 


"Mizter T" wrote in message
...

On 26/06/2014 14:13, tim..... wrote:
[...]
you can't put you non-Oyster card in an Oyster wallet.
You'd never know which was which

Never heard of marker pens?

rubs off

Use an indelible one.


still comes off (eventually)


If this is genuinely your complaint then may I suggest you don't use
public transport at all, because it'll confuse you too much.


I'm perfectly capable of separating my cards at my own expense.

It's the person who thinks that TfL should buy him a new wallet who has the
problem


tim




tim..... June 26th 14 06:07 PM

TfL acknowledges contactless technology risk
 


"Mizter T" wrote in message
...

On 26/06/2014 15:52, wrote:
[...]
The big gain is not having to visit a ticket office or ticket machine.
e-Tickets and Print-at-Home do that too. If you've seen the ticket
office/machine queues at Cambridge at times (Saturday morning is often
worst) you'd see why such options are needed.


For the avoidance of talking at cross purposes, you're referring to being
able to use a CPC to directly pay for your journey (i.e. using it to
touch-in at the start, and touch-out at the end)


That is what most people here mean when they ask "are other transport
operators looking to use contactless cards".

They aren't the slightest bit interested in its use at the TO to pay for a
paper ticket, anymore than at the cafe to pay for a coffee or the book stall
to pay for a newspaper. These things are routine now.

Of course, there is the half solution of using contactless to pay for
ticketed bus travel that may be of interest, but the reason for that is
because it isn't usual for pax to be able to pay for bus travel with a
credit/debit card at all at the moment(though I did once buy a 7 day ticket
with a cheque!)

tim




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