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#11
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On 2015-03-22 18:43:03 +0000, Roland Perry said:
I don't recall being able to get top-up receipts at the point of purchase, and have had to rely on my Credit Card statements to get reimbursed. While I am a bit surprised at this, surely the way to get reimbursed is by getting a journey record printout and claiming for what you travelled, rather than what you put on the card? Neil -- Neil Williams Put my first name before the @ to reply. |
#12
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#13
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In message , at 22:13:05 on Sun, 22
Mar 2015, Neil Williams remarked: I don't recall being able to get top-up receipts at the point of purchase, and have had to rely on my Credit Card statements to get reimbursed. While I am a bit surprised at this, surely the way to get reimbursed is by getting a journey record printout and claiming for what you travelled, rather than what you put on the card? AIUI the problem is that the ticket offices where you would get the printout are closing, and the machines don't have the facility to print journey history. -- Roland Perry |
#14
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#15
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#16
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On 2015-03-23 07:53:06 +0000, Roland Perry said:
In message , at 22:13:05 on Sun, 22 Mar 2015, Neil Williams remarked: I don't recall being able to get top-up receipts at the point of purchase, and have had to rely on my Credit Card statements to get reimbursed. While I am a bit surprised at this, surely the way to get reimbursed is by getting a journey record printout and claiming for what you travelled, rather than what you put on the card? AIUI the problem is that the ticket offices where you would get the printout are closing, and the machines don't have the facility to print journey history. Doesn't strike me as a difficult feature to add. Neil -- Neil Williams Put my first name before the @ to reply. |
#17
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In message , at 10:54:34 on Mon, 23
Mar 2015, Neil Williams remarked: I don't recall being able to get top-up receipts at the point of purchase, and have had to rely on my Credit Card statements to get reimbursed. While I am a bit surprised at this, surely the way to get reimbursed is by getting a journey record printout and claiming for what you travelled, rather than what you put on the card? AIUI the problem is that the ticket offices where you would get the printout are closing, and the machines don't have the facility to print journey history. Doesn't strike me as a difficult feature to add. There's two aspects - providing an extension to the user interface, designing a printout that will fit on a slew of ticket blanks, and arranging for the machine to be able to query the full journey history rather than just what's on the card. Then a software update to thousands of machines. -- Roland Perry |
#18
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On Sunday, 22 March 2015 22:13:08 UTC, Neil Williams wrote:
On 2015-03-22 18:43:03 +0000, Roland Perry said: I don't recall being able to get top-up receipts at the point of purchase, and have had to rely on my Credit Card statements to get reimbursed. While I am a bit surprised at this, surely the way to get reimbursed is by getting a journey record printout and claiming for what you travelled, rather than what you put on the card? You can get top-up receipts. I've got one from last week, printed on a ticket card. There's an "Add receipt" or similar button on the touchscreen. |
#19
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In message , at
06:32:01 on Mon, 23 Mar 2015, Mark remarked: On Sunday, 22 March 2015 22:13:08 UTC, Neil Williams wrote: On 2015-03-22 18:43:03 +0000, Roland Perry said: I don't recall being able to get top-up receipts at the point of purchase, and have had to rely on my Credit Card statements to get reimbursed. While I am a bit surprised at this, surely the way to get reimbursed is by getting a journey record printout and claiming for what you travelled, rather than what you put on the card? You can get top-up receipts. I've got one from last week, printed on a ticket card. There's an "Add receipt" or similar button on the touchscreen. Maybe that's a new feature. -- Roland Perry |
#20
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![]() On 23/03/2015 13:54, Roland Perry wrote: In message , at 06:32:01 on Mon, 23 Mar 2015, Mark remarked: On Sunday, 22 March 2015 22:13:08 UTC, Neil Williams wrote: On 2015-03-22 18:43:03 +0000, Roland Perry said: I don't recall being able to get top-up receipts at the point of purchase, and have had to rely on my Credit Card statements to get reimbursed. While I am a bit surprised at this, surely the way to get reimbursed is by getting a journey record printout and claiming for what you travelled, rather than what you put on the card? You can get top-up receipts. I've got one from last week, printed on a ticket card. There's an "Add receipt" or similar button on the touchscreen. Maybe that's a new feature. No, always been there. |
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