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Bob Kiley obituary
The capital’s first ever Transport Commissioner has died at his home in New
England aged 80. American Bob Kiley was recruited by former Mayor Ken Livingstone and spent six years as Britain’s highest paid civil servant, earning £2 million. The former CIA agent headed Transport for London during the introduction of the congestion charge and fought the part-privatisation of the Tube. https://www.theguardian.com/uk-news/...kiley-obituary http://www.standard.co.uk/news/londo...-a3316626.html |
Bob Kiley obituary
On Thu, 11 Aug 2016 09:44:36 -0000 (UTC)
Recliner wrote: The capital’s first ever Transport Commissioner has died at his home in New England aged 80. American Bob Kiley was recruited by former Mayor Ken Livingstone and spent six years as Britain’s highest paid civil servant, earning £2 million. The former CIA agent headed Transport for London during the introduction of the congestion charge and fought the part-privatisation of the Tube. Overpaid and didn't achieve very much. Apart from that, where the hell did that 15 years go?? -- Spud |
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Bob Kiley. It was Livingstone's idea and he made it a major part of the first Mayoralty election, long before Bob Kiley was appointed. |
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a firm stand and making the effort. |
Sadiq Khan and TfL on taxis and minicabs
wrote in message ... In article , (Robin9) wrote: tim...;157466 Wrote: "David Cantrell" wrote in message k...- On Sun, Aug 07, 2016 at 09:48:46AM +0100, tim... wrote: - They have the duties and obligations of a "business", these are significantly greater than the duties of a private individual- Businesses are required to make reasonable adjustments for disabled customers and employees. They are not required to make unreasonable adjustments.- What adjustment do you have to make to carry a dog in your car FFS. A rug on the back seat - job done But (many of them) still refuse to do so In London, minicab drivers are not allowed to refuse guide dogs. They are allowed to refuse other dogs. Rumour has it that some Asian drivers refuse even guide dogs. If this is true, those drivers should lose their licence, although that would involve the customer making a complaint, TfL identifying the driver with the co-operation of the cab firm, and TfL taking a tough line. As the hire car operator has to maintain records, identifying the driver shouldn't be hard. If the records aren't good enough the operator should lose their licence. Which is exactly my point that, if TfL want to specifically target Uber for non-compliance of some rule or other, that they can use to "break" them, this is the one that they should start with - a rule that already exists that, anecdotal evidence suggests, significant number of their drivers ignore (instead of coming up with pointless nonsense about where the company is registered). tim |
Sadiq Khan and TfL on taxis and minicabs
On Mon, 15 Aug 2016 12:16:19 +0100, "tim..."
wrote: wrote in message m... In article , (Robin9) wrote: tim...;157466 Wrote: "David Cantrell" wrote in message k...- On Sun, Aug 07, 2016 at 09:48:46AM +0100, tim... wrote: - They have the duties and obligations of a "business", these are significantly greater than the duties of a private individual- Businesses are required to make reasonable adjustments for disabled customers and employees. They are not required to make unreasonable adjustments.- What adjustment do you have to make to carry a dog in your car FFS. A rug on the back seat - job done But (many of them) still refuse to do so In London, minicab drivers are not allowed to refuse guide dogs. They are allowed to refuse other dogs. Rumour has it that some Asian drivers refuse even guide dogs. If this is true, those drivers should lose their licence, although that would involve the customer making a complaint, TfL identifying the driver with the co-operation of the cab firm, and TfL taking a tough line. As the hire car operator has to maintain records, identifying the driver shouldn't be hard. If the records aren't good enough the operator should lose their licence. Which is exactly my point that, if TfL want to specifically target Uber for non-compliance of some rule or other, that they can use to "break" them, this is the one that they should start with - a rule that already exists that, anecdotal evidence suggests, significant number of their drivers ignore (instead of coming up with pointless nonsense about where the company is registered). If there is one rule that Uber certainly complies with, it's having detailed, exact records of every journey, including the customer, the driver, the details of the car, the fare paid, the customer's credit card details, the timings, the route, and the levels of satisfaction on both sides. No other mini cab firm is likely to have such detailed, accurate records, and nor will any black cab operator. |
Sadiq Khan and TfL on taxis and minicabs
"Recliner" wrote in message ... On Mon, 15 Aug 2016 12:16:19 +0100, "tim..." wrote: wrote in message om... In article , (Robin9) wrote: tim...;157466 Wrote: "David Cantrell" wrote in message k...- On Sun, Aug 07, 2016 at 09:48:46AM +0100, tim... wrote: - They have the duties and obligations of a "business", these are significantly greater than the duties of a private individual- Businesses are required to make reasonable adjustments for disabled customers and employees. They are not required to make unreasonable adjustments.- What adjustment do you have to make to carry a dog in your car FFS. A rug on the back seat - job done But (many of them) still refuse to do so In London, minicab drivers are not allowed to refuse guide dogs. They are allowed to refuse other dogs. Rumour has it that some Asian drivers refuse even guide dogs. If this is true, those drivers should lose their licence, although that would involve the customer making a complaint, TfL identifying the driver with the co-operation of the cab firm, and TfL taking a tough line. As the hire car operator has to maintain records, identifying the driver shouldn't be hard. If the records aren't good enough the operator should lose their licence. Which is exactly my point that, if TfL want to specifically target Uber for non-compliance of some rule or other, that they can use to "break" them, this is the one that they should start with - a rule that already exists that, anecdotal evidence suggests, significant number of their drivers ignore (instead of coming up with pointless nonsense about where the company is registered). If there is one rule that Uber certainly complies with, it's having detailed, exact records of every journey, including the customer, the driver, the details of the car, the fare paid, the customer's credit card details, the timings, the route, and the levels of satisfaction on both sides. No other mini cab firm is likely to have such detailed, accurate records, and nor will any black cab operator. so they'll be able to fess up all of the drivers who refused a fare because they wouldn't carry a guide dog then, wont they? And then, when they do, you can say "and you, as their "operator" are guilty of not making sure that your drivers comply with the rules" so we are taking away *your* license to operate as well as those of all the guilty drivers. tim |
Sadiq Khan and TfL on taxis and minicabs
On Mon, 15 Aug 2016 12:48:59 +0100, "tim..."
wrote: "Recliner" wrote in message .. . On Mon, 15 Aug 2016 12:16:19 +0100, "tim..." wrote: wrote in message news:f6Cdna62i4IkczHKnZ2dnUU78dfNnZ2d@giganews. com... In article , (Robin9) wrote: tim...;157466 Wrote: "David Cantrell" wrote in message k...- On Sun, Aug 07, 2016 at 09:48:46AM +0100, tim... wrote: - They have the duties and obligations of a "business", these are significantly greater than the duties of a private individual- Businesses are required to make reasonable adjustments for disabled customers and employees. They are not required to make unreasonable adjustments.- What adjustment do you have to make to carry a dog in your car FFS. A rug on the back seat - job done But (many of them) still refuse to do so In London, minicab drivers are not allowed to refuse guide dogs. They are allowed to refuse other dogs. Rumour has it that some Asian drivers refuse even guide dogs. If this is true, those drivers should lose their licence, although that would involve the customer making a complaint, TfL identifying the driver with the co-operation of the cab firm, and TfL taking a tough line. As the hire car operator has to maintain records, identifying the driver shouldn't be hard. If the records aren't good enough the operator should lose their licence. Which is exactly my point that, if TfL want to specifically target Uber for non-compliance of some rule or other, that they can use to "break" them, this is the one that they should start with - a rule that already exists that, anecdotal evidence suggests, significant number of their drivers ignore (instead of coming up with pointless nonsense about where the company is registered). If there is one rule that Uber certainly complies with, it's having detailed, exact records of every journey, including the customer, the driver, the details of the car, the fare paid, the customer's credit card details, the timings, the route, and the levels of satisfaction on both sides. No other mini cab firm is likely to have such detailed, accurate records, and nor will any black cab operator. so they'll be able to fess up all of the drivers who refused a fare because they wouldn't carry a guide dog then, wont they? Without doubt, but the number is probably close to zero. How would a blind person even order or recognise an Uber cab? And then, when they do, you can say "and you, as their "operator" are guilty of not making sure that your drivers comply with the rules" so we are taking away *your* license to operate as well as those of all the guilty drivers. I suspect it's not so simple. |
Sadiq Khan and TfL on taxis and minicabs
"Recliner" wrote in message ... On Mon, 15 Aug 2016 12:48:59 +0100, "tim..." wrote: "Recliner" wrote in message . .. On Mon, 15 Aug 2016 12:16:19 +0100, "tim..." wrote: wrote in message news:f6Cdna62i4IkczHKnZ2dnUU78dfNnZ2d@giganews .com... In article , (Robin9) wrote: tim...;157466 Wrote: "David Cantrell" wrote in message k...- On Sun, Aug 07, 2016 at 09:48:46AM +0100, tim... wrote: - They have the duties and obligations of a "business", these are significantly greater than the duties of a private individual- Businesses are required to make reasonable adjustments for disabled customers and employees. They are not required to make unreasonable adjustments.- What adjustment do you have to make to carry a dog in your car FFS. A rug on the back seat - job done But (many of them) still refuse to do so In London, minicab drivers are not allowed to refuse guide dogs. They are allowed to refuse other dogs. Rumour has it that some Asian drivers refuse even guide dogs. If this is true, those drivers should lose their licence, although that would involve the customer making a complaint, TfL identifying the driver with the co-operation of the cab firm, and TfL taking a tough line. As the hire car operator has to maintain records, identifying the driver shouldn't be hard. If the records aren't good enough the operator should lose their licence. Which is exactly my point that, if TfL want to specifically target Uber for non-compliance of some rule or other, that they can use to "break" them, this is the one that they should start with - a rule that already exists that, anecdotal evidence suggests, significant number of their drivers ignore (instead of coming up with pointless nonsense about where the company is registered). If there is one rule that Uber certainly complies with, it's having detailed, exact records of every journey, including the customer, the driver, the details of the car, the fare paid, the customer's credit card details, the timings, the route, and the levels of satisfaction on both sides. No other mini cab firm is likely to have such detailed, accurate records, and nor will any black cab operator. so they'll be able to fess up all of the drivers who refused a fare because they wouldn't carry a guide dog then, wont they? Without doubt, but the number is probably close to zero. How would a blind person even order or recognise an Uber cab? Um How do blind people go to the shops? Visit their friends? Get to the doctor/hospital? And then, when they do, you can say "and you, as their "operator" are guilty of not making sure that your drivers comply with the rules" so we are taking away *your* license to operate as well as those of all the guilty drivers. I suspect it's not so simple. It can be made that simple tim |
Sadiq Khan and TfL on taxis and minicabs
tim... wrote:
"Recliner" wrote in message ... On Mon, 15 Aug 2016 12:48:59 +0100, "tim..." wrote: "Recliner" wrote in message ... On Mon, 15 Aug 2016 12:16:19 +0100, "tim..." wrote: wrote in message ... In article , (Robin9) wrote: tim...;157466 Wrote: "David Cantrell" wrote in message k...- On Sun, Aug 07, 2016 at 09:48:46AM +0100, tim... wrote: - They have the duties and obligations of a "business", these are significantly greater than the duties of a private individual- Businesses are required to make reasonable adjustments for disabled customers and employees. They are not required to make unreasonable adjustments.- What adjustment do you have to make to carry a dog in your car FFS. A rug on the back seat - job done But (many of them) still refuse to do so In London, minicab drivers are not allowed to refuse guide dogs. They are allowed to refuse other dogs. Rumour has it that some Asian drivers refuse even guide dogs. If this is true, those drivers should lose their licence, although that would involve the customer making a complaint, TfL identifying the driver with the co-operation of the cab firm, and TfL taking a tough line. As the hire car operator has to maintain records, identifying the driver shouldn't be hard. If the records aren't good enough the operator should lose their licence. Which is exactly my point that, if TfL want to specifically target Uber for non-compliance of some rule or other, that they can use to "break" them, this is the one that they should start with - a rule that already exists that, anecdotal evidence suggests, significant number of their drivers ignore (instead of coming up with pointless nonsense about where the company is registered). If there is one rule that Uber certainly complies with, it's having detailed, exact records of every journey, including the customer, the driver, the details of the car, the fare paid, the customer's credit card details, the timings, the route, and the levels of satisfaction on both sides. No other mini cab firm is likely to have such detailed, accurate records, and nor will any black cab operator. so they'll be able to fess up all of the drivers who refused a fare because they wouldn't carry a guide dog then, wont they? Without doubt, but the number is probably close to zero. How would a blind person even order or recognise an Uber cab? Um How do blind people go to the shops? Visit their friends? Get to the doctor/hospital? Not using Uber, I'd guess. Are you aware of how you order and recognize an Uber car? How would a blind person do it? And then, when they do, you can say "and you, as their "operator" are guilty of not making sure that your drivers comply with the rules" so we are taking away *your* license to operate as well as those of all the guilty drivers. I suspect it's not so simple. It can be made that simple How? They're not Uber employees. From: http://www.standard.co.uk/news/londo...-a3228431.html An Uber spokesman apologised and said Mohamoud no longer works for the firm. “Whilst the drivers on the Uber platform are self-employed we remind them of their legal obligation to take service animals before they can start driving,” he said. “Any Uber partner-driver who doesn’t accept service animals not only risks having their Uber partnership revoked, but also risks having their private hire licence taken away.” |
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Will TfL take away this driver's licence? |
Sadiq Khan and TfL on taxis and minicabs
On Mon, 15 Aug 2016 19:22:05 -0000 (UTC)
Recliner wrote: http://www.standard.co.uk/news/londo...bed-by-uber-dr vers-because-of-her-guide-dog-a3228431.html An Uber spokesman apologised and said Mohamoud no longer works for the ^^^^^^^^ Well there's a complete ****ing surprise. -- Spud |
Sadiq Khan and TfL on taxis and minicabs
"Recliner" wrote in message ... tim... wrote: Without doubt, but the number is probably close to zero. How would a blind person even order or recognise an Uber cab? Um How do blind people go to the shops? Visit their friends? Get to the doctor/hospital? Not using Uber, I'd guess. Are you aware of how you order and recognize an Uber car? How would a blind person do it? Is it not possible to order an Uber car using the "reading" software that blind people use to read computer pages? And when Uber drivers arrive for a pick up at someone's house, surely they announce themselves in the same was as any mini cab would? Or do they just sit outside and "hope"? And then, when they do, you can say "and you, as their "operator" are guilty of not making sure that your drivers comply with the rules" so we are taking away *your* license to operate as well as those of all the guilty drivers. I suspect it's not so simple. It can be made that simple How? They're not Uber employees. I don't think that's a valid excuse. There is a contact between Uber and the drivers, they don't just turn up and drive on a whim. Uber must therefore be responsible for making sure that their drivers comply with regulations and have a disciplinary procedure (i.e. they terminate their contract) if they don't. I accept that this, "punishment after the event" system means that there will always be one or two rogue workers, but systematic non compliance with regulations suggests a controller who doesn't give a damn. And anecdotal evidences suggest that Uber don't give a damn, unless pushed, and pushed and pushed and threatened with having their execs imprisoned and then actually having their execs imprisoned, before they decide to comply. This isn't a company that takes its responsibilities seriously. tim |
Sadiq Khan and TfL on taxis and minicabs
In message , at 09:58:33 on Tue, 16 Aug
2016, tim... remarked: And when Uber drivers arrive for a pick up at someone's house, surely they announce themselves in the same was as any mini cab would? Or do they just sit outside and "hope"? My experience of (pre-Uber) minicab drivers is they just sit outside in the road tooting the horn until someone emerges from the house. Yet another completely illegal procedure, of course. The only ones who actually come to the door are airline courtesy "limos" for business class flights (and I've not had one of those for years). -- Roland Perry |
Sadiq Khan and TfL on taxis and minicabs
"Roland Perry" wrote in message ... In message , at 09:58:33 on Tue, 16 Aug 2016, tim... remarked: And when Uber drivers arrive for a pick up at someone's house, surely they announce themselves in the same was as any mini cab would? Or do they just sit outside and "hope"? My experience of (pre-Uber) minicab drivers is they just sit outside in the road tooting the horn until someone emerges from the house. Yet another completely illegal procedure, of course. I was aware of that Recliner was talking as if they didn't even do that tim |
Sadiq Khan and TfL on taxis and minicabs
tim... wrote:
"Roland Perry" wrote in message ... In message , at 09:58:33 on Tue, 16 Aug 2016, tim... remarked: And when Uber drivers arrive for a pick up at someone's house, surely they announce themselves in the same was as any mini cab would? Or do they just sit outside and "hope"? My experience of (pre-Uber) minicab drivers is they just sit outside in the road tooting the horn until someone emerges from the house. Yet another completely illegal procedure, of course. I was aware of that Recliner was talking as if they didn't even do that Uber is more likely to be used by people who are out and about. Once a driver has been assigned, Uber sends the client a description of the car, and it's up to the customer to identify it and get in. Someone getting a mini cab from home is more likely to phone their local firm, which will be cheaper and more likely to have a car available locally. They will also accept pre-bookings, which Uber does not. |
Sadiq Khan and TfL on taxis and minicabs
tim... wrote:
"Recliner" wrote in message ... tim... wrote: Without doubt, but the number is probably close to zero. How would a blind person even order or recognise an Uber cab? Um How do blind people go to the shops? Visit their friends? Get to the doctor/hospital? Not using Uber, I'd guess. Are you aware of how you order and recognize an Uber car? How would a blind person do it? Is it not possible to order an Uber car using the "reading" software that blind people use to read computer pages? It's a sophiticated smartphone app with graphics, not a text page. You'd need to have reasonably good eyesight, as well as a smartphone, to use it. And when Uber drivers arrive for a pick up at someone's house, surely they announce themselves in the same was as any mini cab would? Or do they just sit outside and "hope"? Uber sends the customer a description of the car and where it is, and it's up to them to spot it and get in. But as I explained in the other post, Uber isn't the ideal choice for home pickups; there are better, cheaper alternatives. Uber is for people who are out and about and want to be picked up from wherever they are and be taken to an arbitrary address. That's hardly typical of the movements of people who need a guide dog. They are more likely to have regular journeys, using a trusted local firm, which they pre-book. And then, when they do, you can say "and you, as their "operator" are guilty of not making sure that your drivers comply with the rules" so we are taking away *your* license to operate as well as those of all the guilty drivers. I suspect it's not so simple. It can be made that simple How? They're not Uber employees. I don't think that's a valid excuse. There is a contact between Uber and the drivers, they don't just turn up and drive on a whim. Uber must therefore be responsible for making sure that their drivers comply with regulations and have a disciplinary procedure (i.e. they terminate their contract) if they don't. No more than any other cab firm. I accept that this, "punishment after the event" system means that there will always be one or two rogue workers, but systematic non compliance with regulations suggests a controller who doesn't give a damn. Is there systematic non-compliance with regulations? Or is that more anecdotal 'evidence' from Uber's competitors? And anecdotal evidences suggest that Uber don't give a damn, unless pushed, and pushed and pushed and threatened with having their execs imprisoned and then actually having their execs imprisoned, before they decide to comply. Are there any Uber executives based in the UK? And good luck trying to pin any criminal conviction on them. Who provided that anecdotal evidence? Was it from an official source, or the black cab trade, which is losing out to Uber? This isn't a company that takes its responsibilities seriously. It's probably better than most cab firms. The reason that black cabs hate Uber is that it's so popular with customers, not that it provides poor customer service. |
Sadiq Khan and TfL on taxis and minicabs
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Sadiq Khan and TfL on taxis and minicabs
On Mon, Aug 15, 2016 at 01:57:56PM +0100, Recliner wrote:
How would a blind person even order Same way that they'd use any other smartphone app. or recognise an Uber cab? Same way that they'd recognise a minicab where they'd ordered it by phone. You forget that it's not just completely blind people who can have guide dogs; that modern phones have accessibility Stuff; that blind people have sighted friends and family; and so on. -- David Cantrell | Enforcer, South London Linguistic Massive One person can change the world, but most of the time they shouldn't -- Marge Simpson |
Sadiq Khan and TfL on taxis and minicabs
David Cantrell wrote:
On Mon, Aug 15, 2016 at 01:57:56PM +0100, Recliner wrote: How would a blind person even order Same way that they'd use any other smartphone app. Which is probably not at all? I really doubt that many users of guide dogs also have smartphones. or recognise an Uber cab? Same way that they'd recognise a minicab where they'd ordered it by phone. You forget that it's not just completely blind people who can have guide dogs; that modern phones have accessibility Stuff; that blind people have sighted friends and family; and so on. Indeed, the problems probably arise when a blind person with guide dog is accompanying a sighted person. |
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that it's dominated by people for whom quality of service is an alien concept. |
Sadiq Khan and TfL on taxis and minicabs
"Recliner" wrote in message ... tim... wrote: And anecdotal evidences suggest that Uber don't give a damn, unless pushed, and pushed and pushed and threatened with having their execs imprisoned and then actually having their execs imprisoned, before they decide to comply. Are there any Uber executives based in the UK? And good luck trying to pin any criminal conviction on them. Uber are a US company operating world wide I see no reason why events in other countries should not be used as representative of the whole operation (and I'm talking civilised countries, not tin-pot dictatorships) Who provided that anecdotal evidence? Was it from an official source, or the black cab trade, which is losing out to Uber? This isn't a company that takes its responsibilities seriously. It's probably better than most cab firms. The reason that black cabs hate Uber is that it's so popular with customers, not that it provides poor customer service. I didn't say that it provided poor customer service The complaint is that it achieves cheaper fares, in part, by ignoring its obligations to comply with regulations, Just like Ryanair used to tim |
Sadiq Khan and TfL on taxis and minicabs
"Recliner" wrote in message ... tim... wrote: "Roland Perry" wrote in message ... In message , at 09:58:33 on Tue, 16 Aug 2016, tim... remarked: And when Uber drivers arrive for a pick up at someone's house, surely they announce themselves in the same was as any mini cab would? Or do they just sit outside and "hope"? My experience of (pre-Uber) minicab drivers is they just sit outside in the road tooting the horn until someone emerges from the house. Yet another completely illegal procedure, of course. I was aware of that Recliner was talking as if they didn't even do that Uber is more likely to be used by people who are out and about. I don't use it but I thought the MO of Uber was to be able to hail a mini-cab at an agreed price, with all of the billing taken care of "automatically" I can't see any reason why your normal mini-cab user wouldn't use it, none at all Once a driver has been assigned, Uber sends the client a description of the car, and it's up to the customer to identify it and get in. Someone getting a mini cab from home is more likely to phone their local firm, why, they have all the aggro of paying in cash which will be cheaper will it. I thought that Uber was cheaper (or at least the same price) as mini-cabs and more likely to have a car available locally. why? They will also accept pre-bookings, which Uber does not. which is completely irrelevant if you want a car now tim |
Sadiq Khan and TfL on taxis and minicabs
On Wed, 17 Aug 2016 12:35:19 +0100, "tim..."
wrote: "Recliner" wrote in message ... tim... wrote: "Roland Perry" wrote in message ... In message , at 09:58:33 on Tue, 16 Aug 2016, tim... remarked: And when Uber drivers arrive for a pick up at someone's house, surely they announce themselves in the same was as any mini cab would? Or do they just sit outside and "hope"? My experience of (pre-Uber) minicab drivers is they just sit outside in the road tooting the horn until someone emerges from the house. Yet another completely illegal procedure, of course. I was aware of that Recliner was talking as if they didn't even do that Uber is more likely to be used by people who are out and about. I don't use it Rather obviously, as you seem to have an irrational hatred for it, without any knowledge of what it is or how it works. but I thought the MO of Uber was to be able to hail a mini-cab at an agreed price, with all of the billing taken care of "automatically" I can't see any reason why your normal mini-cab user wouldn't use it, none at all That's because you know nothing of Uber, then. One obvious reason: it's more expensive, especially at 'surge' times. - Second reason: it's less likely to have cars available locally in residential areas (just like black cabs). - Third reason: you have to have a smart phone, with a signal/wi-fi access (which is why very few blind people will have an Uber account). - Fourth reason: you have to have an Uber account before you can use it, and Uber's app installed on your smart phone. Enough? Once a driver has been assigned, Uber sends the client a description of the car, and it's up to the customer to identify it and get in. Someone getting a mini cab from home is more likely to phone their local firm, why, they have all the aggro of paying in cash Not necessarily. You can set up an account with other mini cab firms, and frequent users often do. Or you can often pay with a card. With Uber, you have to have an account, before you can use it at all. Cash isn't an option, and nor can you just order an Uber car without first setting up an account. which will be cheaper will it. I thought that Uber was cheaper (or at least the same price) as mini-cabs No, you're wrong again. Do you really know nothing at all about Uber? It's usually cheaper than black cabs, but more expensive than mini cabs. Uber is really competing with black cabs, not other mini cabs. That's why most of the anecdotal reports attacking Uber comes from grumpy cabbies who see it as unfair competition that undercuts them. and more likely to have a car available locally. why? Just like black cabs, Uber drivers hang around busy places, with lots of potential customers, not residential areas. Local mini cab firms are far more likely to have drivers available close by. They will also accept pre-bookings, which Uber does not. which is completely irrelevant if you want a car now Sure, but many (most?) mini cabs are pre-booked. As I said, Uber competes more with black cabs. I'm curious why you have this deep hatred for something you've never used, and know nothing about? |
Sadiq Khan and TfL on taxis and minicabs
On Wed, 17 Aug 2016 12:29:27 +0100, "tim..."
wrote: "Recliner" wrote in message ... tim... wrote: And anecdotal evidences suggest that Uber don't give a damn, unless pushed, and pushed and pushed and threatened with having their execs imprisoned and then actually having their execs imprisoned, before they decide to comply. Are there any Uber executives based in the UK? And good luck trying to pin any criminal conviction on them. Uber are a US company operating world wide I see no reason why events in other countries should not be used as representative of the whole operation (and I'm talking civilised countries, not tin-pot dictatorships) Who provided that anecdotal evidence? Was it from an official source, or the black cab trade, which is losing out to Uber? This isn't a company that takes its responsibilities seriously. It's probably better than most cab firms. The reason that black cabs hate Uber is that it's so popular with customers, not that it provides poor customer service. I didn't say that it provided poor customer service The complaint is that it achieves cheaper fares, in part, by ignoring its obligations to comply with regulations, Just like Ryanair used to No, that's not why it's cheaper than black cabs. And it's more expensive than other mini cabs. |
Sadiq Khan and TfL on taxis and minicabs
"Recliner" wrote in message ... On Wed, 17 Aug 2016 12:35:19 +0100, "tim..." wrote: "Recliner" wrote in message ... tim... wrote: "Roland Perry" wrote in message ... In message , at 09:58:33 on Tue, 16 Aug 2016, tim... remarked: And when Uber drivers arrive for a pick up at someone's house, surely they announce themselves in the same was as any mini cab would? Or do they just sit outside and "hope"? My experience of (pre-Uber) minicab drivers is they just sit outside in the road tooting the horn until someone emerges from the house. Yet another completely illegal procedure, of course. I was aware of that Recliner was talking as if they didn't even do that Uber is more likely to be used by people who are out and about. I don't use it Rather obviously, I don't use it, as never have the need for a taxi as you seem to have an irrational hatred for it, without any knowledge of what it is or how it works. I don't like it because it has a business model based upon making extra "profit, by ignoring or circumventing regulations. I have a hatred for all companies that do this, and that includes any company that tries to get around giving their employees rights by bogus SE contracts - though I accept that Uber drives are almost certainly SE workers, it is elsewhere that Uber are lazy about compliance. as such it isn't irrational. but I thought the MO of Uber was to be able to hail a mini-cab at an agreed price, with all of the billing taken care of "automatically" I can't see any reason why your normal mini-cab user wouldn't use it, none at all That's because you know nothing of Uber, then. One obvious reason: it's more expensive, especially at 'surge' times. - Second reason: it's less likely to have cars available locally in residential areas (just like black cabs). - Third reason: you have to have a smart phone, with a signal/wi-fi access (which is why very few blind people will have an Uber account). - Fourth reason: you have to have an Uber account before you can use it, and Uber's app installed on your smart phone. Enough? Once a driver has been assigned, Uber sends the client a description of the car, and it's up to the customer to identify it and get in. Someone getting a mini cab from home is more likely to phone their local firm, why, they have all the aggro of paying in cash Not necessarily. You can set up an account with other mini cab firms, and frequent users often do. Or you can often pay with a card. With Uber, you have to have an account, before you can use it at all. Cash isn't an option, and nor can you just order an Uber car without first setting up an account. You might just as well argue that there's a deterrent to using the Dartford crossing as you (almost) can't pay for that without setting up an account (you can stop in a some garages somewhere to pay, but that's got to be even more aggro) which will be cheaper will it. I thought that Uber was cheaper (or at least the same price) as mini-cabs No, you're wrong again. Do you really know nothing at all about Uber? As a user, no. Though what I do see is complaints from drivers about how little they end up with in their pocket (before tax). I had naturally concluded that that was because there fares were lower. It's usually cheaper than black cabs, but more expensive than mini cabs. Uber is really competing with black cabs, not other mini cabs. That's why most of the anecdotal reports attacking Uber comes from grumpy cabbies who see it as unfair competition that undercuts them. and more likely to have a car available locally. why? Just like black cabs, Uber drivers hang around busy places, with lots of potential customers, not residential areas. Local mini cab firms are far more likely to have drivers available close by. They will also accept pre-bookings, which Uber does not. which is completely irrelevant if you want a car now Sure, but many (most?) mini cabs are pre-booked. only in the "10 minutes before" sense As I said, Uber competes more with black cabs. I'm curious why you have this deep hatred for something you've never used, and know nothing about? because it's a bottom feeding cherry picking predator. And this isn't based upon just my vision of its UK operation. I am following its "abuses" in other countries as well tim |
Sadiq Khan and TfL on taxis and minicabs
In message , at 15:05:49 on Wed, 17 Aug
2016, tim... remarked: With Uber, you have to have an account, before you can use it at all. Cash isn't an option, and nor can you just order an Uber car without first setting up an account. You might just as well argue that there's a deterrent to using the Dartford crossing as you (almost) can't pay for that without setting up an account If I can chip in here, yes that is deterrent. I've avoided it ever since. On the other hand I used the M6 toll for the first time a couple of months ago, and all you have to do is lean out of the car and use any old contactless credit card. -- Roland Perry |
Sadiq Khan and TfL on taxis and minicabs
tim... wrote:
"Recliner" wrote in message ... On Wed, 17 Aug 2016 12:35:19 +0100, "tim..." wrote: "Recliner" wrote in message ... tim... wrote: "Roland Perry" wrote in message ... In message , at 09:58:33 on Tue, 16 Aug 2016, tim... remarked: And when Uber drivers arrive for a pick up at someone's house, surely they announce themselves in the same was as any mini cab would? Or do they just sit outside and "hope"? My experience of (pre-Uber) minicab drivers is they just sit outside in the road tooting the horn until someone emerges from the house. Yet another completely illegal procedure, of course. I was aware of that Recliner was talking as if they didn't even do that Uber is more likely to be used by people who are out and about. I don't use it Rather obviously, I don't use it, as never have the need for a taxi as you seem to have an irrational hatred for it, without any knowledge of what it is or how it works. I don't like it because it has a business model based upon making extra "profit, by ignoring or circumventing regulations. I have a hatred for all companies that do this, and that includes any company that tries to get around giving their employees rights by bogus SE contracts - though I accept that Uber drives are almost certainly SE workers, it is elsewhere that Uber are lazy about compliance. as such it isn't irrational. but I thought the MO of Uber was to be able to hail a mini-cab at an agreed price, with all of the billing taken care of "automatically" I can't see any reason why your normal mini-cab user wouldn't use it, none at all That's because you know nothing of Uber, then. One obvious reason: it's more expensive, especially at 'surge' times. - Second reason: it's less likely to have cars available locally in residential areas (just like black cabs). - Third reason: you have to have a smart phone, with a signal/wi-fi access (which is why very few blind people will have an Uber account). - Fourth reason: you have to have an Uber account before you can use it, and Uber's app installed on your smart phone. Enough? Once a driver has been assigned, Uber sends the client a description of the car, and it's up to the customer to identify it and get in. Someone getting a mini cab from home is more likely to phone their local firm, why, they have all the aggro of paying in cash Not necessarily. You can set up an account with other mini cab firms, and frequent users often do. Or you can often pay with a card. With Uber, you have to have an account, before you can use it at all. Cash isn't an option, and nor can you just order an Uber car without first setting up an account. You might just as well argue that there's a deterrent to using the Dartford crossing as you (almost) can't pay for that without setting up an account (you can stop in a some garages somewhere to pay, but that's got to be even more aggro) which will be cheaper will it. I thought that Uber was cheaper (or at least the same price) as mini-cabs No, you're wrong again. Do you really know nothing at all about Uber? As a user, no. You know nothing about Uber in any context, but still make all sorts of barmy allegations about it. Though what I do see is complaints from drivers about how little they end up with in their pocket (before tax). I had naturally concluded that that was because there fares were lower. It's usually cheaper than black cabs, but more expensive than mini cabs. Uber is really competing with black cabs, not other mini cabs. That's why most of the anecdotal reports attacking Uber comes from grumpy cabbies who see it as unfair competition that undercuts them. and more likely to have a car available locally. why? Just like black cabs, Uber drivers hang around busy places, with lots of potential customers, not residential areas. Local mini cab firms are far more likely to have drivers available close by. They will also accept pre-bookings, which Uber does not. which is completely irrelevant if you want a car now Sure, but many (most?) mini cabs are pre-booked. only in the "10 minutes before" sense Not for the many people using them to go to the airport, station, hospital appointment, etc. People who might otherwise drive or use public transport (like me) uses a mini cab for such purposes. As I said, Uber competes more with black cabs. I'm curious why you have this deep hatred for something you've never used, and know nothing about? because it's a bottom feeding cherry picking predator. No it's. As I said, you seem to have an irrational hatred of somethig you know nothing about. It's using technology to provide a new, and for many customers, a better way of doing something. The people who dislike it most are its competitors who still do things the old, inefficient way. And this isn't based upon just my vision of its UK operation. I am following its "abuses" in other countries as well If there is a valid criticism of Uber, it's that it treats its drivers as employees, but pays them as if they're self-employed. So it doesn't provide employee benefits, but expects them to follow the sort of rules that employees. That's a particular issue in the US. |
Sadiq Khan and TfL on taxis and minicabs
In message
-septe mber.org, at 14:37:28 on Wed, 17 Aug 2016, Recliner remarked: If there is a valid criticism of Uber, it's that it treats its drivers as employees, but pays them as if they're self-employed. So it doesn't provide employee benefits, but expects them to follow the sort of rules that employees. The "following rules for employees" is one of the acid tests in the UK for whether you are actually an employee or not, irrespective of what your contract says. -- Roland Perry |
Sadiq Khan and TfL on taxis and minicabs
"Roland Perry" wrote in message ... In message , at 15:05:49 on Wed, 17 Aug 2016, tim... remarked: With Uber, you have to have an account, before you can use it at all. Cash isn't an option, and nor can you just order an Uber car without first setting up an account. You might just as well argue that there's a deterrent to using the Dartford crossing as you (almost) can't pay for that without setting up an account If I can chip in here, yes that is deterrent. I've avoided it ever since. On the other hand I used the M6 toll for the first time a couple of months ago, and all you have to do is lean out of the car and use any old contactless credit card. Personally, I think that HMG should set up a single website for all government run automated motoring charges (I know M6T is not government run, but I think we can include it here), so that anybody who has, say, a London Congestion Charge account automatically has one for Dartford, and all other tolls that are somehow paid via the internet. They could also add other ANPR based systems as they are rolled out across the country - for instance the LA adjacent to mine has recently started ANPR payments at its car parks for which you have to set up a special account (fortunately you can still pay cash in the machine). No doubt they will not be the only ones to do this. They should add this to a national website so that all I have to do to use these car parks is to go to my Dartford account and check a little box that says allow deductions from LA XYZ Parking. Having 20 people re-invent the wheel, to the detriment of the actual customer is nutty, but should it become 200 positively ridiculous. (I appreciate that given where you live this probably wouldn't help you, but it's a start) FTAOD, I will have no complaints if anyone with the right contacts steals my idea and presents it to the appropriate people. Note that I am absolutely not suggesting that private companies making charges (other than the one above) should be allowed to join the scheme, nor should "fines" be collected this way. tim |
Sadiq Khan and TfL on taxis and minicabs
"Recliner" wrote in message ... tim... wrote: "Recliner" wrote in message ... On Wed, 17 Aug 2016 12:35:19 +0100, "tim..." wrote: "Recliner" wrote in message ... tim... wrote: "Roland Perry" wrote in message ... In message , at 09:58:33 on Tue, 16 Aug 2016, tim... remarked: And when Uber drivers arrive for a pick up at someone's house, surely they announce themselves in the same was as any mini cab would? Or do they just sit outside and "hope"? My experience of (pre-Uber) minicab drivers is they just sit outside in the road tooting the horn until someone emerges from the house. Yet another completely illegal procedure, of course. I was aware of that Recliner was talking as if they didn't even do that Uber is more likely to be used by people who are out and about. I don't use it Rather obviously, I don't use it, as never have the need for a taxi as you seem to have an irrational hatred for it, without any knowledge of what it is or how it works. I don't like it because it has a business model based upon making extra "profit, by ignoring or circumventing regulations. I have a hatred for all companies that do this, and that includes any company that tries to get around giving their employees rights by bogus SE contracts - though I accept that Uber drives are almost certainly SE workers, it is elsewhere that Uber are lazy about compliance. as such it isn't irrational. but I thought the MO of Uber was to be able to hail a mini-cab at an agreed price, with all of the billing taken care of "automatically" I can't see any reason why your normal mini-cab user wouldn't use it, none at all That's because you know nothing of Uber, then. One obvious reason: it's more expensive, especially at 'surge' times. - Second reason: it's less likely to have cars available locally in residential areas (just like black cabs). - Third reason: you have to have a smart phone, with a signal/wi-fi access (which is why very few blind people will have an Uber account). - Fourth reason: you have to have an Uber account before you can use it, and Uber's app installed on your smart phone. Enough? Once a driver has been assigned, Uber sends the client a description of the car, and it's up to the customer to identify it and get in. Someone getting a mini cab from home is more likely to phone their local firm, why, they have all the aggro of paying in cash Not necessarily. You can set up an account with other mini cab firms, and frequent users often do. Or you can often pay with a card. With Uber, you have to have an account, before you can use it at all. Cash isn't an option, and nor can you just order an Uber car without first setting up an account. You might just as well argue that there's a deterrent to using the Dartford crossing as you (almost) can't pay for that without setting up an account (you can stop in a some garages somewhere to pay, but that's got to be even more aggro) which will be cheaper will it. I thought that Uber was cheaper (or at least the same price) as mini-cabs No, you're wrong again. Do you really know nothing at all about Uber? As a user, no. You know nothing about Uber in any context, I know loads about Uber I read the press, both normal and technological. there are plenty of articles about it, all saying much the same thing. I also read about what happens in other countries, and the common theme is that the don't play by the rules there either but still make all sorts of barmy allegations about it. such as? Its staff *were* imprisoned for not complying with lawmakers demands that it follow their rules The drivers that they "employ" do, regularly flout local compliance laws for cab drivers and Uber do SFA to stop it. what is barmy about that? Though what I do see is complaints from drivers about how little they end up with in their pocket (before tax). I had naturally concluded that that was because there fares were lower. It's usually cheaper than black cabs, but more expensive than mini cabs. Uber is really competing with black cabs, not other mini cabs. That's why most of the anecdotal reports attacking Uber comes from grumpy cabbies who see it as unfair competition that undercuts them. and more likely to have a car available locally. why? Just like black cabs, Uber drivers hang around busy places, with lots of potential customers, not residential areas. Local mini cab firms are far more likely to have drivers available close by. They will also accept pre-bookings, which Uber does not. which is completely irrelevant if you want a car now Sure, but many (most?) mini cabs are pre-booked. only in the "10 minutes before" sense Not for the many people using them to go to the airport, station, hospital appointment, etc. People who might otherwise drive or use public transport (like me) uses a mini cab for such purposes. I didn't say that everybody only booked 10 minutes ahead but I bet most do The only time that we, as a family (I was a child at the time) pre-booked a cab for the airport, they didn't turn up! As I said, Uber competes more with black cabs. I'm curious why you have this deep hatred for something you've never used, and know nothing about? because it's a bottom feeding cherry picking predator. No it's. It's exactly that As I said, you seem to have an irrational hatred of somethig you know nothing about. I know enough about it to know that my hatred of it is not irrational Just because you don't agree that my reason are valid, I do. That categorically DOESN'T make my dislike irrational. It is for a reasonably believed reason. you need to look up the meaning of irrational. It's using technology to provide a new, I didn't say otherwise. But it's hiding behind that technology to pretend that it is a "digital" company that ought to be allowed to get away with non compliance as it's a startup when it's just a bottom feeding cherry picking predator. and for many customers, a better way of doing something. Many people though that the Ryanair model was great too. That doesn't make it right. The people who dislike it most are its competitors who still do things the old, inefficient way. I shed no tears for taxi drivers. I just think that if there is to be competition, it should be fair, and it isn't Uber cheats. And this isn't based upon just my vision of its UK operation. I am following its "abuses" in other countries as well If there is a valid criticism of Uber, it's that it treats its drivers as employees, does it? I don't know what their contracts say, but do they: allow drivers to choose their own hours on a day to day basis allow drivers to "drive" for someone else? but pays them as if they're self-employed. So it doesn't provide employee benefits, but expects them to follow the sort of rules that employees. That's a particular issue in the US. They seem to have settled that in the time honoured (US) way of paying some money to make it go away, because fighting it would cost more, even if they won. tim |
Sadiq Khan and TfL on taxis and minicabs
"Roland Perry" wrote in message ... In message -septe mber.org, at 14:37:28 on Wed, 17 Aug 2016, Recliner remarked: If there is a valid criticism of Uber, it's that it treats its drivers as employees, but pays them as if they're self-employed. So it doesn't provide employee benefits, but expects them to follow the sort of rules that employees. The "following rules for employees" is one of the acid tests in the UK for whether you are actually an employee or not, irrespective of what your contract says. I don't believe that it treats its drivers like employees. They appear to claim that because they want to be paid for their time sitting around waiting for a pick-up as Uber can't supply them with enough business (as there are too many drivers. Probably because becoming a Uber driver is too easy - perhaps because of insufficient compliance checks) But cabbies never get paid waiting (for a pick up) time. They have to make it back from the pickups that they do get. The fact that they don't seem able to do this is the reason why I thought Uber fares were cheaper, cos black cabbies never complain that they don't make a living wage (though whether they earn enough to pay for the vehicle is another matter). ISTR that there is a group of Uber cabbies looking to test their status in court. I look forward to the result and will be amazed if it is found in their favour. tim |
Sadiq Khan and TfL on taxis and minicabs
In message , at 18:52:49 on Wed, 17 Aug
2016, tim... remarked: If there is a valid criticism of Uber, it's that it treats its drivers as employees, but pays them as if they're self-employed. So it doesn't provide employee benefits, but expects them to follow the sort of rules that employees. The "following rules for employees" is one of the acid tests in the UK for whether you are actually an employee or not, irrespective of what your contract says. I don't believe that it treats its drivers like employees. Perhaps recliner can expand on what "expects them to..." involves. -- Roland Perry |
Sadiq Khan and TfL on taxis and minicabs
Roland Perry wrote:
In message , at 18:52:49 on Wed, 17 Aug 2016, tim... remarked: If there is a valid criticism of Uber, it's that it treats its drivers as employees, but pays them as if they're self-employed. So it doesn't provide employee benefits, but expects them to follow the sort of rules that employees. The "following rules for employees" is one of the acid tests in the UK for whether you are actually an employee or not, irrespective of what your contract says. I don't believe that it treats its drivers like employees. Perhaps recliner can expand on what "expects them to..." involves. http://fortune.com/2015/06/19/it-won...ike-employees/ http://www.bloomberg.com/news/articl...ts-its-drivers https://thinkprogress.org/the-uber-r...4bc#.lrqvkjwcu http://money.cnn.com/2016/07/28/tech...pool-timeouts/ http://mentalfloss.com/article/67010...nd-its-drivers Quote: Uber tells drivers that they should accept 80 percent of all the ride requests they receive, but "the closer to 100 percent the better." And while one of the biggest draws of Uber is that drivers get to set their own hours, they’re encouraged to drive as much as possible. “If you drive 50 hours a week you get 10 percent on top of what you made that week as a bonus,” Barrett says. Most are on the road for fewer than 15 hours a week, according to Uber data. |
Sadiq Khan and TfL on taxis and minicabs
In message
-sept ember.org, at 07:48:48 on Thu, 18 Aug 2016, Recliner remarked: If there is a valid criticism of Uber, it's that it treats its drivers as employees, but pays them as if they're self-employed. So it doesn't provide employee benefits, but expects them to follow the sort of rules that employees. The "following rules for employees" is one of the acid tests in the UK for whether you are actually an employee or not, irrespective of what your contract says. I don't believe that it treats its drivers like employees. Perhaps recliner can expand on what "expects them to..." involves. http://fortune.com/2015/06/19/it-won...ike-employees/ That's a long list of things where Uber *doesn't* treat its drivers as employees (such as providing them with cars, various employment benefits and so on). -- Roland Perry |
Sadiq Khan and TfL on taxis and minicabs
Roland Perry wrote:
In message -sept ember.org, at 07:48:48 on Thu, 18 Aug 2016, Recliner remarked: If there is a valid criticism of Uber, it's that it treats its drivers as employees, but pays them as if they're self-employed. So it doesn't provide employee benefits, but expects them to follow the sort of rules that employees. The "following rules for employees" is one of the acid tests in the UK for whether you are actually an employee or not, irrespective of what your contract says. I don't believe that it treats its drivers like employees. Perhaps recliner can expand on what "expects them to..." involves. http://fortune.com/2015/06/19/it-won...ike-employees/ That's a long list of things where Uber *doesn't* treat its drivers as employees (such as providing them with cars, various employment benefits and so on). Obviously what I meant was that Uber doesn't provide the benefits expected by employees, but still expects its drivers to behave like employees, in terms of being constantly available. One example of this is its use of timeouts: From: https://consumerist.com/2016/07/28/u...-get-timeouts/ Quote: Drivers also say it isn’t always clear exactly when and why they’re put in timeout. Uber didn’t offer details about timeouts, but its policy says if drivers have a low ride acceptance rate they may be temporarily logged out of the app: “If you are consistently not accepting trip requests, we will notify you that your ability to remain online may be at risk,” the policy reads. “”If your acceptance rate does not improve, you may temporarily be logged out of the app for a limited period of time.” Critics of Uber’s stance that drivers are independent contractors point to the practice of timeouts as further evidence that the company actually treats drivers like employees. “True independent contractors have the freedom to decide when they want to work and what kind of work they want to do,” Benjamin Sachs, a Harvard Law School professor told CNNMoney. “By giving drivers timeouts, Uber is exercising the kind of control over its workforce that employers exercise over employees.” More examples in http://therideshareguy.com/how-to-ta...e-rate-policy/ |
Sadiq Khan and TfL on taxis and minicabs
In message
-sept ember.org, at 09:14:01 on Thu, 18 Aug 2016, Recliner remarked: “True independent contractors have the freedom to decide when they want to work and what kind of work they want to do,” Benjamin Sachs, a Harvard Law School professor told CNNMoney. “By giving drivers timeouts, Uber is exercising the kind of control over its workforce that employers exercise over employees.” I thought the whole point of Uber from a drivers point of view was being able to work flexible hours and/or part time. -- Roland Perry |
Sadiq Khan and TfL on taxis and minicabs
Roland Perry wrote:
In message -sept ember.org, at 09:14:01 on Thu, 18 Aug 2016, Recliner remarked: “True independent contractors have the freedom to decide when they want to work and what kind of work they want to do,” Benjamin Sachs, a Harvard Law School professor told CNNMoney. “By giving drivers timeouts, Uber is exercising the kind of control over its workforce that employers exercise over employees.” I thought the whole point of Uber from a drivers point of view was being able to work flexible hours and/or part time. Yes, but it seems they have less freedom than they expected. And unlike a truly self-employed person who can take a break whenever they like, Uber penalises them if they do. |
Sadiq Khan and TfL on taxis and minicabs
"Roland Perry" wrote in message ... In message -sept ember.org, at 09:14:01 on Thu, 18 Aug 2016, Recliner remarked: “True independent contractors have the freedom to decide when they want to work and what kind of work they want to do,” Benjamin Sachs, a Harvard Law School professor told CNNMoney. “By giving drivers timeouts, Uber is exercising the kind of control over its workforce that employers exercise over employees.” I thought the whole point of Uber from a drivers point of view was being able to work flexible hours and/or part time. well I think that they can, in the sense that they can choose what shift times to work this week The issue seems to be around not accepting particular rides when self-declared "on shift". Though the post that Recliner made was about poolriding. Complaint was, it's more effort for no more money. I find that very strange. I though the MO of Uber was that all of the billing, less some percentage commission goes to the driver (the same as the hotel booking sites for instance). So if the billing goes up because three pool riders are sharing, then so should the amount that the driver gets. If Uber have structured this deal so that they get to keep all of the extra income (whilst incurring the driver in extra expense of the pick-up/set-downs), them my like of Uber has gone down even more (by a couple of notches). tim |
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