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-   -   Oyster changes/improvements (https://www.londonbanter.co.uk/london-transport/15406-oyster-changes-improvements.html)

Recliner[_3_] July 27th 17 10:58 AM

Oyster changes/improvements
 
Roland Perry wrote:
In message , at 13:20:33 on
Wed, 26 Jul 2017, Recliner remarked:

The big gap now is that contactless technology, which will be used by second
generation Oyster cards soon, doesn't handle railcard discounts.


I don't think contactless technology is the issue. It's just that TfL
hasn't got around to implementing railcard discounts in the back
office systems. It seems to have been concentrating first on providing
new features, rather than replicating existing ones.


On a quite galactic timescale. What is it with their IT people that such
a simple thing takes so long? Get your baseball bats out, Mr Mayor.

And people think I'm being unreasonable to spurn expections that
e-ticketing with orders of magnitude more bells and whistles will turn
up overnight.


I'm sure you'll love this proposal, then?
https://www.thetimes.co.uk/article/facial-recognition-technology-signals-the-end-of-train-tickets-9n329rxq9?shareToken=f42d1469eaec81ba631834332f367 4a7




tim... July 27th 17 11:49 AM

Oyster changes/improvements
 


"Recliner" wrote in message
...
Roland Perry wrote:
In message , at 13:20:33 on
Wed, 26 Jul 2017, Recliner remarked:

The big gap now is that contactless technology, which will be used by
second
generation Oyster cards soon, doesn't handle railcard discounts.

I don't think contactless technology is the issue. It's just that TfL
hasn't got around to implementing railcard discounts in the back
office systems. It seems to have been concentrating first on providing
new features, rather than replicating existing ones.


On a quite galactic timescale. What is it with their IT people that such
a simple thing takes so long? Get your baseball bats out, Mr Mayor.

And people think I'm being unreasonable to spurn expections that
e-ticketing with orders of magnitude more bells and whistles will turn
up overnight.


I'm sure you'll love this proposal, then?
https://www.thetimes.co.uk/article/facial-recognition-technology-signals-the-end-of-train-tickets-9n329rxq9?shareToken=f42d1469eaec81ba631834332f367 4a7


I hope these "fast track" lines are faster than the ones at border control,
cos they are glacial.

and they have the advantage of having the picture that they are comparing
with supplied to them, they don't have to go searching a database of 20
million people for it.

I'm skeptical

tim



Recliner[_3_] July 27th 17 12:01 PM

Oyster changes/improvements
 
tim... wrote:


"Recliner" wrote in message
...
Roland Perry wrote:
In message , at 13:20:33 on
Wed, 26 Jul 2017, Recliner remarked:

The big gap now is that contactless technology, which will be used by
second
generation Oyster cards soon, doesn't handle railcard discounts.

I don't think contactless technology is the issue. It's just that TfL
hasn't got around to implementing railcard discounts in the back
office systems. It seems to have been concentrating first on providing
new features, rather than replicating existing ones.

On a quite galactic timescale. What is it with their IT people that such
a simple thing takes so long? Get your baseball bats out, Mr Mayor.

And people think I'm being unreasonable to spurn expections that
e-ticketing with orders of magnitude more bells and whistles will turn
up overnight.


I'm sure you'll love this proposal, then?
https://www.thetimes.co.uk/article/facial-recognition-technology-signals-the-end-of-train-tickets-9n329rxq9?shareToken=f42d1469eaec81ba631834332f367 4a7


I hope these "fast track" lines are faster than the ones at border control,
cos they are glacial.

and they have the advantage of having the picture that they are comparing
with supplied to them, they don't have to go searching a database of 20
million people for it.

I'm skeptical


Me too: it's very hard to envisage these scanners being nearly as fast as
an Oyster card reader.


Roland Perry July 28th 17 01:10 PM

Oyster changes/improvements
 
In message
-sept
ember.org, at 10:58:57 on Thu, 27 Jul 2017, Recliner
remarked:

And people think I'm being unreasonable to spurn expections that
e-ticketing with orders of magnitude more bells and whistles will turn
up overnight.


I'm sure you'll love this proposal, then?


https://www.thetimes.co.uk/article/f...eaec81ba631834
332f3674a7


As they say "Privacy is dead, get over it".

Apparently an audit trail for one's travel is also dead for the very
person who needs it most - the paying passenger.

In other news, I've received a brand new set of Tesco Loyalty Card
keyfobs, which they claim are a vast improvement over the old ones.

Except the old ones were recognised by their self-service tills and -
CAN YOU EVEN START TO BELIEVE THIS - the new one's aren't.

It's way beyond "you couldn't make this up".
--
Roland Perry

Recliner[_3_] July 28th 17 09:53 PM

Oyster changes/improvements
 
Roland Perry wrote:
In message
-sept
ember.org, at 10:58:57 on Thu, 27 Jul 2017, Recliner
remarked:

And people think I'm being unreasonable to spurn expections that
e-ticketing with orders of magnitude more bells and whistles will turn
up overnight.


I'm sure you'll love this proposal, then?


https://www.thetimes.co.uk/article/f...eaec81ba631834
332f3674a7


As they say "Privacy is dead, get over it".

Apparently an audit trail for one's travel is also dead for the very
person who needs it most - the paying passenger.

In other news, I've received a brand new set of Tesco Loyalty Card
keyfobs, which they claim are a vast improvement over the old ones.

Except the old ones were recognised by their self-service tills and -
CAN YOU EVEN START TO BELIEVE THIS - the new one's aren't.

It's way beyond "you couldn't make this up".


That's interesting. I've received them too, but have yet to use them.


[email protected] July 28th 17 11:57 PM

Oyster changes/improvements
 
In article , (Roland Perry)
wrote:

In other news, I've received a brand new set of Tesco Loyalty Card
keyfobs, which they claim are a vast improvement over the old ones.

Except the old ones were recognised by their self-service tills and -
CAN YOU EVEN START TO BELIEVE THIS - the new one's aren't.

It's way beyond "you couldn't make this up".


Thanks for the warning. I had that mailing today which I'll bear in mind on
the next rare occasion when I shop at Tesco.

--
Colin Rosenstiel

Roland Perry July 29th 17 03:54 PM

Oyster changes/improvements
 
In message
-sept
ember.org, at 21:53:19 on Fri, 28 Jul 2017, Recliner
remarked:

In other news, I've received a brand new set of Tesco Loyalty Card
keyfobs, which they claim are a vast improvement over the old ones.

Except the old ones were recognised by their self-service tills and -
CAN YOU EVEN START TO BELIEVE THIS - the new one's aren't.

It's way beyond "you couldn't make this up".


That's interesting. I've received them too, but have yet to use them.


They've at least fitted newer barcode scanners on the self-service till
I used yesterday (different branch of Tesco).
--
Roland Perry

Recliner[_3_] July 31st 17 01:52 PM

Oyster changes/improvements
 
On Sat, 29 Jul 2017 16:54:25 +0100, Roland Perry
wrote:

In message
-sept
ember.org, at 21:53:19 on Fri, 28 Jul 2017, Recliner
remarked:

In other news, I've received a brand new set of Tesco Loyalty Card
keyfobs, which they claim are a vast improvement over the old ones.

Except the old ones were recognised by their self-service tills and -
CAN YOU EVEN START TO BELIEVE THIS - the new one's aren't.

It's way beyond "you couldn't make this up".


That's interesting. I've received them too, but have yet to use them.


They've at least fitted newer barcode scanners on the self-service till
I used yesterday (different branch of Tesco).


I don't think I've ever used a self-service Tesco till.

Roland Perry July 31st 17 02:13 PM

Oyster changes/improvements
 
In message , at 14:52:54 on
Mon, 31 Jul 2017, Recliner remarked:

In other news, I've received a brand new set of Tesco Loyalty Card
keyfobs, which they claim are a vast improvement over the old ones.

Except the old ones were recognised by their self-service tills and -
CAN YOU EVEN START TO BELIEVE THIS - the new one's aren't.

It's way beyond "you couldn't make this up".

That's interesting. I've received them too, but have yet to use them.


They've at least fitted newer barcode scanners on the self-service till
I used yesterday (different branch of Tesco).


I don't think I've ever used a self-service Tesco till.


At our mid-sized superstore they are the only ones which are open
overnight.

I prefer to use them because you can check that the right price is being
charged for discounted items. Far too often the scanners pick up the
non-discounted price, and human till operators never check.
--
Roland Perry

tim... July 31st 17 05:28 PM

Oyster changes/improvements
 


"Recliner" wrote in message
...
On Sat, 29 Jul 2017 16:54:25 +0100, Roland Perry
wrote:

In message
-sept
ember.org, at 21:53:19 on Fri, 28 Jul 2017, Recliner
remarked:

In other news, I've received a brand new set of Tesco Loyalty Card
keyfobs, which they claim are a vast improvement over the old ones.

Except the old ones were recognised by their self-service tills and -
CAN YOU EVEN START TO BELIEVE THIS - the new one's aren't.

It's way beyond "you couldn't make this up".

That's interesting. I've received them too, but have yet to use them.


They've at least fitted newer barcode scanners on the self-service till
I used yesterday (different branch of Tesco).


I don't think I've ever used a self-service Tesco till.


is the inclusion of Tesco a necessary part of that response?

tim



Recliner[_3_] July 31st 17 08:02 PM

Oyster changes/improvements
 
On Mon, 31 Jul 2017 18:28:24 +0100, "tim..."
wrote:



"Recliner" wrote in message
.. .
On Sat, 29 Jul 2017 16:54:25 +0100, Roland Perry
wrote:

In message
-sept
ember.org, at 21:53:19 on Fri, 28 Jul 2017, Recliner
remarked:

In other news, I've received a brand new set of Tesco Loyalty Card
keyfobs, which they claim are a vast improvement over the old ones.

Except the old ones were recognised by their self-service tills and -
CAN YOU EVEN START TO BELIEVE THIS - the new one's aren't.

It's way beyond "you couldn't make this up".

That's interesting. I've received them too, but have yet to use them.

They've at least fitted newer barcode scanners on the self-service till
I used yesterday (different branch of Tesco).


I don't think I've ever used a self-service Tesco till.


is the inclusion of Tesco a necessary part of that response?


Well, I have reluctantly used other self-service tills, so, yes. Also,
this thread is specifically about changes to Tesco's Clubcard.

Roland Perry August 1st 17 09:07 AM

Oyster changes/improvements
 
In message , at 16:54:25 on Sat, 29 Jul
2017, Roland Perry remarked:

In other news, I've received a brand new set of Tesco Loyalty Card
keyfobs, which they claim are a vast improvement over the old ones.

Except the old ones were recognised by their self-service tills and -
CAN YOU EVEN START TO BELIEVE THIS - the new one's aren't.

It's way beyond "you couldn't make this up".


That's interesting. I've received them too, but have yet to use them.


They've at least fitted newer barcode scanners on the self-service till
I used yesterday (different branch of Tesco).


And today, at the petrol station attached to the latter Tesco, with
brand new pumps installed a couple of months ago... yes, they don't work
with the new fobs. weeps
--
Roland Perry

[email protected] August 1st 17 10:16 AM

Oyster changes/improvements
 
On Tue, 1 Aug 2017 10:07:26 +0100
Roland Perry wrote:
In message , at 16:54:25 on Sat, 29 Jul
2017, Roland Perry remarked:

In other news, I've received a brand new set of Tesco Loyalty Card
keyfobs, which they claim are a vast improvement over the old ones.

Except the old ones were recognised by their self-service tills and -
CAN YOU EVEN START TO BELIEVE THIS - the new one's aren't.

It's way beyond "you couldn't make this up".

That's interesting. I've received them too, but have yet to use them.


They've at least fitted newer barcode scanners on the self-service till
I used yesterday (different branch of Tesco).


And today, at the petrol station attached to the latter Tesco, with
brand new pumps installed a couple of months ago... yes, they don't work
with the new fobs. weeps


Oh dear, you might actually have to go inside and talk to a human when you pay.
The horror!

--
Spud



Roland Perry August 1st 17 10:54 AM

Oyster changes/improvements
 
In message , at 10:16:29 on Tue, 1 Aug
2017, d remarked:
In other news, I've received a brand new set of Tesco Loyalty Card
keyfobs, which they claim are a vast improvement over the old ones.

Except the old ones were recognised by their self-service tills and -
CAN YOU EVEN START TO BELIEVE THIS - the new one's aren't.

It's way beyond "you couldn't make this up".

That's interesting. I've received them too, but have yet to use them.

They've at least fitted newer barcode scanners on the self-service till
I used yesterday (different branch of Tesco).


And today, at the petrol station attached to the latter Tesco, with
brand new pumps installed a couple of months ago... yes, they don't work
with the new fobs. weeps


Oh dear, you might actually have to go inside and talk to a human when you pay.
The horror!


The "inside" isn't manned 24x7. And thanks for confirming my impression
that there's a breed of tech geek who thinks one minor improvement is
justifiable, how ever many negative consequences it has. (And no,
talking to humans isn't one of those - the human's barcode reader
struggled to read the new fob too, increasing the length of the queue).
--
Roland Perry

[email protected] August 1st 17 12:39 PM

Oyster changes/improvements
 
On Tue, 1 Aug 2017 11:54:11 +0100
Roland Perry wrote:
In message , at 10:16:29 on Tue, 1 Aug
2017, d remarked:
Oh dear, you might actually have to go inside and talk to a human when you

pay.
The horror!


The "inside" isn't manned 24x7. And thanks for confirming my impression
that there's a breed of tech geek who thinks one minor improvement is
justifiable, how ever many negative consequences it has. (And no,
talking to humans isn't one of those - the human's barcode reader
struggled to read the new fob too, increasing the length of the queue).


So pay by card or cash, whats the problem?

In fact petrol stations are where I get shot of all of my lose change since
you can spend exactly the amount you want down to the penny.

--
Spud



Roland Perry August 1st 17 01:35 PM

Oyster changes/improvements
 
In message , at 12:39:19 on Tue, 1 Aug
2017, d remarked:
Oh dear, you might actually have to go inside and talk to a human when you

pay.
The horror!


The "inside" isn't manned 24x7. And thanks for confirming my impression
that there's a breed of tech geek who thinks one minor improvement is
justifiable, how ever many negative consequences it has. (And no,
talking to humans isn't one of those - the human's barcode reader
struggled to read the new fob too, increasing the length of the queue).


So pay by card or cash, whats the problem?


Do keep up; it's their *loyalty* card, not a payment card.
--
Roland Perry

[email protected] August 1st 17 01:40 PM

Oyster changes/improvements
 
On Tue, 1 Aug 2017 14:35:53 +0100
Roland Perry wrote:
In message , at 12:39:19 on Tue, 1 Aug
2017, d remarked:
Oh dear, you might actually have to go inside and talk to a human when you
pay.
The horror!

The "inside" isn't manned 24x7. And thanks for confirming my impression
that there's a breed of tech geek who thinks one minor improvement is
justifiable, how ever many negative consequences it has. (And no,
talking to humans isn't one of those - the human's barcode reader
struggled to read the new fob too, increasing the length of the queue).


So pay by card or cash, whats the problem?


Do keep up; it's their *loyalty* card, not a payment card.


Fair enough.

Tesco have their own bank however so it wouldn't be beyond the realms of
possibilty for them to have to release a smart card/fob for payment.

--
Spud



Roland Perry August 1st 17 01:54 PM

Oyster changes/improvements
 
In message , at 13:40:31 on Tue, 1 Aug
2017, d remarked:

The "inside" isn't manned 24x7. And thanks for confirming my impression
that there's a breed of tech geek who thinks one minor improvement is
justifiable, how ever many negative consequences it has. (And no,
talking to humans isn't one of those - the human's barcode reader
struggled to read the new fob too, increasing the length of the queue).

So pay by card or cash, whats the problem?


Do keep up; it's their *loyalty* card, not a payment card.


Fair enough.

Tesco have their own bank


The shop people claim the ATMs are "nothing to do with us", so it could
be a branding thing like Virgin Trains being nothing to do with Virgin
Bank.

however so it wouldn't be beyond the realms of
possibilty for them to have to release a smart card/fob for payment.


I have always thought they should have a combined Credit/Loyalty card.
Maybe there's some regulatory issue with it.
--
Roland Perry

Richard J.[_3_] August 1st 17 02:30 PM

Oyster changes/improvements
 
Roland Perry wrote on 01 Aug 2017 at 14:54 ...
In message , at 13:40:31 on Tue, 1 Aug
2017, d remarked:

The "inside" isn't manned 24x7. And thanks for confirming my impression
that there's a breed of tech geek who thinks one minor improvement is
justifiable, how ever many negative consequences it has. (And no,
talking to humans isn't one of those - the human's barcode reader
struggled to read the new fob too, increasing the length of the queue).

So pay by card or cash, whats the problem?

Do keep up; it's their *loyalty* card, not a payment card.


Fair enough.

Tesco have their own bank


The shop people claim the ATMs are "nothing to do with us", so it could
be a branding thing like Virgin Trains being nothing to do with Virgin
Bank.

however so it wouldn't be beyond the realms of
possibilty for them to have to release a smart card/fob for payment.


I have always thought they should have a combined Credit/Loyalty card.
Maybe there's some regulatory issue with it.


John Lewis manage to have a credit card with a reward scheme that favours purchases in John Lewis and Waitrose, so there's evidently no regulatory issue with that. However they also have a separate loyalty card for John Lewis, and yet another one for Waitrose ("My Waitrose"). So full loyalty to the John Lewis group implies three cards in your wallet. :-(
--
Richard J.
(to email me, swap 'uk' and 'yon' in address)

Recliner[_3_] August 1st 17 02:36 PM

Oyster changes/improvements
 
Richard J. wrote:
Roland Perry wrote on 01 Aug 2017 at 14:54 ...
In message , at 13:40:31 on Tue, 1 Aug
2017, d remarked:

The "inside" isn't manned 24x7. And thanks for confirming my impression
that there's a breed of tech geek who thinks one minor improvement is
justifiable, how ever many negative consequences it has. (And no,
talking to humans isn't one of those - the human's barcode reader
struggled to read the new fob too, increasing the length of the queue).

So pay by card or cash, whats the problem?

Do keep up; it's their *loyalty* card, not a payment card.

Fair enough.

Tesco have their own bank


The shop people claim the ATMs are "nothing to do with us", so it could
be a branding thing like Virgin Trains being nothing to do with Virgin
Bank.

however so it wouldn't be beyond the realms of
possibilty for them to have to release a smart card/fob for payment.


I have always thought they should have a combined Credit/Loyalty card.
Maybe there's some regulatory issue with it.


John Lewis manage to have a credit card with a reward scheme that favours
purchases in John Lewis and Waitrose, so there's evidently no regulatory issue with that.


Indeed not; Tesco implemented this idea decades ago, but Roland appears not
to have noticed the ad by every checkout.

However they also have a separate loyalty card for John Lewis, and yet
another one for Waitrose ("My Waitrose"). So full loyalty to the John
Lewis group implies three cards in your wallet. :-(


Why not one of these?
https://www.johnlewisfinance.com/par.../benefits.html

Recliner[_3_] August 1st 17 02:36 PM

Oyster changes/improvements
 
Roland Perry wrote:
In message , at 13:40:31 on Tue, 1 Aug
2017, d remarked:

The "inside" isn't manned 24x7. And thanks for confirming my impression
that there's a breed of tech geek who thinks one minor improvement is
justifiable, how ever many negative consequences it has. (And no,
talking to humans isn't one of those - the human's barcode reader
struggled to read the new fob too, increasing the length of the queue).

So pay by card or cash, whats the problem?

Do keep up; it's their *loyalty* card, not a payment card.


Fair enough.

Tesco have their own bank


The shop people claim the ATMs are "nothing to do with us", so it could
be a branding thing like Virgin Trains being nothing to do with Virgin
Bank.


Not so: both the stores and bank are wholly owned by Tesco plc, but are run
separately. Probably for security reasons, the store staff won't have
anything to do with operating the ATMs.


however so it wouldn't be beyond the realms of
possibilty for them to have to release a smart card/fob for payment.


I have always thought they should have a combined Credit/Loyalty card.
Maybe there's some regulatory issue with it.


Tesco had the same idea a long time ago, and Tesco Bank has been issuing
combined credit and loyalty cards for a couple of decades; they seem to be
advertised at every checkout. I'm amazed you've missed them!

https://www.uswitch.com/credit-cards...es/tesco-bank/

http://uk.creditcards.com/tesco.php

http://www.moneysupermarket.com/credit-cards/tesco/

http://www.tescobank.com/credit-cards/

Recliner[_3_] August 1st 17 02:50 PM

Oyster changes/improvements
 
Richard J. wrote:
Recliner wrote on 01 Aug 2017 at 15:36 ...
Richard J. wrote:
Roland Perry wrote on 01 Aug 2017 at 14:54 ...
In message , at 13:40:31 on Tue, 1 Aug
2017, d remarked:

The "inside" isn't manned 24x7. And thanks for confirming my impression
that there's a breed of tech geek who thinks one minor improvement is
justifiable, how ever many negative consequences it has. (And no,
talking to humans isn't one of those - the human's barcode reader
struggled to read the new fob too, increasing the length of the queue).

So pay by card or cash, whats the problem?

Do keep up; it's their *loyalty* card, not a payment card.

Fair enough.

Tesco have their own bank

The shop people claim the ATMs are "nothing to do with us", so it could
be a branding thing like Virgin Trains being nothing to do with Virgin
Bank.

however so it wouldn't be beyond the realms of
possibilty for them to have to release a smart card/fob for payment.

I have always thought they should have a combined Credit/Loyalty card.
Maybe there's some regulatory issue with it.

John Lewis manage to have a credit card with a reward scheme that favours
purchases in John Lewis and Waitrose, so there's evidently no regulatory issue with that.


Indeed not; Tesco implemented this idea decades ago, but Roland appears not
to have noticed the ad by every checkout.

However they also have a separate loyalty card for John Lewis, and yet
another one for Waitrose ("My Waitrose"). So full loyalty to the John
Lewis group implies three cards in your wallet. :-(


Why not one of these?
https://www.johnlewisfinance.com/par.../benefits.html


That's the credit card that I referred to, which offers reward points and
a credit voucher 3 times a year. But the MyWaitrose loyalty card also
offers additional targeted price reductions on a number of items,
including the ability to choose 20 items on which you get reductions
every week. Presumably the John Lewis loyalty card has something
similar, but my wallet is suffering from plastic overload.


I think the Partnership card doubles as both a JLP loyalty card and credit
card, but I agree that it ought to be able to also act as a myWaitrose
card.


Richard J.[_3_] August 1st 17 02:50 PM

Oyster changes/improvements
 
Recliner wrote on 01 Aug 2017 at 15:36 ...
Richard J. wrote:
Roland Perry wrote on 01 Aug 2017 at 14:54 ...
In message , at 13:40:31 on Tue, 1 Aug
2017, d remarked:

The "inside" isn't manned 24x7. And thanks for confirming my impression
that there's a breed of tech geek who thinks one minor improvement is
justifiable, how ever many negative consequences it has. (And no,
talking to humans isn't one of those - the human's barcode reader
struggled to read the new fob too, increasing the length of the queue).

So pay by card or cash, whats the problem?

Do keep up; it's their *loyalty* card, not a payment card.

Fair enough.

Tesco have their own bank

The shop people claim the ATMs are "nothing to do with us", so it could
be a branding thing like Virgin Trains being nothing to do with Virgin
Bank.

however so it wouldn't be beyond the realms of
possibilty for them to have to release a smart card/fob for payment.

I have always thought they should have a combined Credit/Loyalty card.
Maybe there's some regulatory issue with it.


John Lewis manage to have a credit card with a reward scheme that favours
purchases in John Lewis and Waitrose, so there's evidently no regulatory issue with that.


Indeed not; Tesco implemented this idea decades ago, but Roland appears not
to have noticed the ad by every checkout.

However they also have a separate loyalty card for John Lewis, and yet
another one for Waitrose ("My Waitrose"). So full loyalty to the John
Lewis group implies three cards in your wallet. :-(


Why not one of these?
https://www.johnlewisfinance.com/par.../benefits.html


That's the credit card that I referred to, which offers reward points and a credit voucher 3 times a year. But the MyWaitrose loyalty card also offers additional targeted price reductions on a number of items, including the ability to choose 20 items on which you get reductions every week. Presumably the John Lewis loyalty card has something similar, but my wallet is suffering from plastic overload.

--
Richard J.
(to email me, swap 'uk' and 'yon' in address)

tim... August 1st 17 04:06 PM

Oyster changes/improvements
 


"Richard J." wrote in message
...
Roland Perry wrote on 01 Aug 2017 at 14:54 ...
In message , at 13:40:31 on Tue, 1 Aug
2017, d remarked:

The "inside" isn't manned 24x7. And thanks for confirming my
impression
that there's a breed of tech geek who thinks one minor improvement is
justifiable, how ever many negative consequences it has. (And no,
talking to humans isn't one of those - the human's barcode reader
struggled to read the new fob too, increasing the length of the
queue).

So pay by card or cash, whats the problem?

Do keep up; it's their *loyalty* card, not a payment card.

Fair enough.

Tesco have their own bank


The shop people claim the ATMs are "nothing to do with us", so it could
be a branding thing like Virgin Trains being nothing to do with Virgin
Bank.

however so it wouldn't be beyond the realms of
possibilty for them to have to release a smart card/fob for payment.


I have always thought they should have a combined Credit/Loyalty card.
Maybe there's some regulatory issue with it.

John Lewis manage to have a credit card with a reward scheme that favours
purchases in John Lewis and Waitrose, so there's evidently no regulatory
issue with that. However they also have a separate loyalty card for John
Lewis, and yet another one for Waitrose ("My Waitrose"). So full loyalty
to the John Lewis group implies three cards in your wallet. :-(


and an emptier wallet than other people

tim




Roland Perry August 1st 17 05:41 PM

Oyster changes/improvements
 
In message
-septe
mber.org, at 14:36:44 on Tue, 1 Aug 2017, Recliner
remarked:

John Lewis manage to have a credit card with a reward scheme that favours
purchases in John Lewis and Waitrose, so there's evidently no regulatory issue with that.


Indeed not; Tesco implemented this idea decades ago, but Roland appears not
to have noticed the ad by every checkout.


That's a different layer:

"[with our credit card] you collect 1 Clubcard point for every
£4 spent (£4 minimum) in Tesco".

The loyalty card collects one point per £1 spent (£1 minimum).

What I don't think they have is a combined card which collects in one
scan for you as follows:

Spend Credit Card points Loyalty Card points Total

£1 0 1 1
£2 0 2 2
£3 0 3 3
£4 0 4 4
£5 1 5 6
£6 1 6 7
£7 1 7 8
£8 1 8 9

etc
--
Roland Perry

Roland Perry August 1st 17 05:43 PM

Oyster changes/improvements
 
In message
-septe
mber.org, at 14:36:44 on Tue, 1 Aug 2017, Recliner
remarked:

The shop people claim the ATMs are "nothing to do with us", so it could
be a branding thing like Virgin Trains being nothing to do with Virgin
Bank.


Not so: both the stores and bank are wholly owned by Tesco plc, but are run
separately. Probably for security reasons, the store staff won't have
anything to do with operating the ATMs.


The reason I was talking to them was precisely a "security reason"
because the external lighting to the area where the ATMs are located had
failed, causing people to have to operate the ATMs in the dark, while
all kinds of dodgy characters could be lurking in the shadows.

"Not our problem" the shop said.
--
Roland Perry

Recliner[_3_] August 1st 17 11:18 PM

Oyster changes/improvements
 
Roland Perry wrote:
In message
-septe
mber.org, at 14:36:44 on Tue, 1 Aug 2017, Recliner
remarked:

John Lewis manage to have a credit card with a reward scheme that favours
purchases in John Lewis and Waitrose, so there's evidently no regulatory issue with that.


Indeed not; Tesco implemented this idea decades ago, but Roland appears not
to have noticed the ad by every checkout.


That's a different layer:

"[with our credit card] you collect 1 Clubcard point for every
£4 spent (£4 minimum) in Tesco".

The loyalty card collects one point per £1 spent (£1 minimum).

What I don't think they have is a combined card which collects in one
scan for you as follows:

Spend Credit Card points Loyalty Card points Total

£1 0 1 1
£2 0 2 2
£3 0 3 3
£4 0 4 4
£5 1 5 6
£6 1 6 7
£7 1 7 8
£8 1 8 9


Yes they do, but only with a chargeable premium card, which has other perks
which may or may not be worth the rather high fee for you:
http://www.tescobank.com/credit-cards/premium

Roland Perry August 2nd 17 06:20 AM

Oyster changes/improvements
 
In message
-septe
mber.org, at 23:18:25 on Tue, 1 Aug 2017, Recliner
remarked:

What I don't think they have is a combined card which collects in one
scan for you as follows:

Spend Credit Card points Loyalty Card points Total

£1 0 1 1
£2 0 2 2
£3 0 3 3
£4 0 4 4
£5 1 5 6
£6 1 6 7
£7 1 7 8
£8 1 8 9


Yes they do, but only with a chargeable premium card, which has other perks
which may or may not be worth the rather high fee for you:
http://www.tescobank.com/credit-cards/premium


56% APR - no thanks!

What I wanted was a regular Credit Card without the extra perks,
combined with the clubcard.

If people remember the Onepulse (a Barclaycard with Oyster) combining
two functions in one card doesn't have a very good track record.
--
Roland Perry

Recliner[_3_] August 2nd 17 08:11 AM

Oyster changes/improvements
 
Roland Perry wrote:
In message
-septe
mber.org, at 23:18:25 on Tue, 1 Aug 2017, Recliner
remarked:

What I don't think they have is a combined card which collects in one
scan for you as follows:

Spend Credit Card points Loyalty Card points Total

£1 0 1 1
£2 0 2 2
£3 0 3 3
£4 0 4 4
£5 1 5 6
£6 1 6 7
£7 1 7 8
£8 1 8 9


Yes they do, but only with a chargeable premium card, which has other perks
which may or may not be worth the rather high fee for you:
http://www.tescobank.com/credit-cards/premium


56% APR - no thanks!


Surely you don't pay credit card interest? And if you don't, why worry
about the rate?


What I wanted was a regular Credit Card without the extra perks,
combined with the clubcard.


Yes, that's a reasonable request, and it's slightly odd that none of their
several cards offers it. I suppose the bank is mainly interested in making
money from lending people money at high rates, while the store's Clubcard
people are happy to offer their card free in return for all the marketing
data you provide, plus the extra sales they make from coupons. They haven't
managed to combine both sets of completely different objectives in one
card.


Roland Perry August 2nd 17 08:47 AM

Oyster changes/improvements
 
In message
-sept
ember.org, at 08:11:34 on Wed, 2 Aug 2017, Recliner
remarked:
Roland Perry wrote:
In message
-septe
mber.org, at 23:18:25 on Tue, 1 Aug 2017, Recliner
remarked:

What I don't think they have is a combined card which collects in one
scan for you as follows:

Spend Credit Card points Loyalty Card points Total

£1 0 1 1
£2 0 2 2
£3 0 3 3
£4 0 4 4
£5 1 5 6
£6 1 6 7
£7 1 7 8
£8 1 8 9

Yes they do, but only with a chargeable premium card, which has other perks
which may or may not be worth the rather high fee for you:
http://www.tescobank.com/credit-cards/premium


56% APR - no thanks!


Surely you don't pay credit card interest? And if you don't, why worry
about the rate?


Because it puts their business model into a rather poor context.

What I wanted was a regular Credit Card without the extra perks,
combined with the clubcard.


Yes, that's a reasonable request, and it's slightly odd that none of their
several cards offers it. I suppose the bank is mainly interested in making
money from lending people money at high rates, while the store's Clubcard
people are happy to offer their card free in return for all the marketing
data you provide, plus the extra sales they make from coupons. They haven't
managed to combine both sets of completely different objectives in one
card.


Perhaps because there's a regulatory issue over "whose data" it is. If
you make one transaction with such a card, does the data about what you
bought belong to the bank or to the Clubcard people.

And while the "Clubcard people" are still owned by Tesco, they did
recently toy with idea of selling it. See this article for potntial
pitfalls:

https://informationrightsandwrongs.c...tection-implic
ations-of-sale-of-tesco-clubcard-company/

Tesco also got severely spanked by the ICO for administrative glitches
in the early days of the Clubcard. I think it something to do with
having failed to get permission from the users to send 3rd-party
marketing mailshots. Yes, everyone usually asks that, but they
apparently forgot.
--
Roland Perry

[email protected] August 2nd 17 11:51 AM

Oyster changes/improvements
 
In article , (Roland Perry)
wrote:

In message , at 13:40:31 on Tue, 1 Aug
2017,
d remarked:

The "inside" isn't manned 24x7. And thanks for confirming my
impression that there's a breed of tech geek who thinks one minor
improvement is justifiable, how ever many negative consequences it
has. (And no, talking to humans isn't one of those - the human's
barcode reader struggled to read the new fob too, increasing the
length of the queue).

So pay by card or cash, whats the problem?

Do keep up; it's their *loyalty* card, not a payment card.


Fair enough.

Tesco have their own bank


The shop people claim the ATMs are "nothing to do with us", so it could
be a branding thing like Virgin Trains being nothing to do with Virgin
Bank.

however so it wouldn't be beyond the realms of
possibilty for them to have to release a smart card/fob for payment.


I have always thought they should have a combined Credit/Loyalty
card. Maybe there's some regulatory issue with it.


Apart from Tesco in fact doing it as mentioned below, Sainsbury have a
combined credit and Nectar card too.

--
Colin Rosenstiel

Roland Perry August 2nd 17 12:35 PM

Oyster changes/improvements
 
In message , at 12:26:43 on
Wed, 2 Aug 2017, Recliner remarked:

56% APR - no thanks!

Surely you don't pay credit card interest? And if you don't, why worry
about the rate?


Because it puts their business model into a rather poor context.


I prefer to be objective in my decision-making, rather than emotional.


And one of the data inputs to that kind of objectivity is the APR.

Perhaps because there's a regulatory issue over "whose data" it is. If
you make one transaction with such a card, does the data about what you
bought belong to the bank or to the Clubcard people.


It's all Tesco plc,


For now, but only because they did a u-turn as recently as 2 years ago.

so why can't they use the data for both purposes?


It all depends what they told the customers. In the mean time you
sliding quickly down a slippery slope of incomprehension between the
roles of data controller and data processor.

And while the "Clubcard people" are still owned by Tesco, they did
recently toy with idea of selling it. See this article for potntial
pitfalls:

https://informationrightsandwrongs.c...tection-implic
ations-of-sale-of-tesco-clubcard-company/

Tesco also got severely spanked by the ICO for administrative glitches
in the early days of the Clubcard. I think it something to do with
having failed to get permission from the users to send 3rd-party
marketing mailshots. Yes, everyone usually asks that, but they
apparently forgot.


In those early days, the Clubcard system was operated by a third
party, Dunnhumby. Tesco only bought it some years later, in several
stages.


See slippery slope.
--
Roland Perry

Roland Perry August 2nd 17 12:36 PM

Oyster changes/improvements
 
In message , at 06:51:24
on Wed, 2 Aug 2017, remarked:

I have always thought they should have a combined Credit/Loyalty
card. Maybe there's some regulatory issue with it.


Apart from Tesco in fact doing it as mentioned below, Sainsbury have a
combined credit and Nectar card too.


Such issues are not black and white, but shades of grey.
--
Roland Perry

Recliner[_3_] August 2nd 17 01:26 PM

Oyster changes/improvements
 
On Wed, 2 Aug 2017 13:35:09 +0100, Roland Perry
wrote:

In message , at 12:26:43 on
Wed, 2 Aug 2017, Recliner remarked:

56% APR - no thanks!

Surely you don't pay credit card interest? And if you don't, why worry
about the rate?

Because it puts their business model into a rather poor context.


I prefer to be objective in my decision-making, rather than emotional.


And one of the data inputs to that kind of objectivity is the APR.


How so? If you don't pay interest, why care about the rate? It's not
objective to have an emotional reaction to irrelevant variables.


Perhaps because there's a regulatory issue over "whose data" it is. If
you make one transaction with such a card, does the data about what you
bought belong to the bank or to the Clubcard people.


It's all Tesco plc,


For now, but only because they did a u-turn as recently as 2 years ago.

so why can't they use the data for both purposes?


It all depends what they told the customers. In the mean time you
sliding quickly down a slippery slope of incomprehension between the
roles of data controller and data processor.


Well, given that one of the credit cards they offer does provide full
Clubcard points, that's presumably not the problem. It also doesn't
stop Sainsbury's Bank from offering credit card with normal Nectar
rewards. And Nectar certainly isn't part of Sainsbury's; it isn't even
British-owned.

https://www.sainsburysbank.co.uk/credit_cards/micro/cca_creditcards_zone_search#tab--purchase-credit-cards-

So you'll have to invent new arguments.


Recliner[_3_] August 2nd 17 01:27 PM

Oyster changes/improvements
 
On Wed, 2 Aug 2017 13:36:05 +0100, Roland Perry
wrote:

In message , at 06:51:24
on Wed, 2 Aug 2017, remarked:

I have always thought they should have a combined Credit/Loyalty
card. Maybe there's some regulatory issue with it.


Apart from Tesco in fact doing it as mentioned below, Sainsbury have a
combined credit and Nectar card too.


Such issues are not black and white, but shades of grey.


50?

Roland Perry August 3rd 17 06:32 AM

Oyster changes/improvements
 
In message , at 14:26:48 on
Wed, 2 Aug 2017, Recliner remarked:
On Wed, 2 Aug 2017 13:35:09 +0100, Roland Perry
wrote:

In message , at 12:26:43 on
Wed, 2 Aug 2017, Recliner remarked:

56% APR - no thanks!

Surely you don't pay credit card interest? And if you don't, why worry
about the rate?

Because it puts their business model into a rather poor context.

I prefer to be objective in my decision-making, rather than emotional.


And one of the data inputs to that kind of objectivity is the APR.


How so? If you don't pay interest, why care about the rate? It's not
objective to have an emotional reaction to irrelevant variables.


If you don't know, then I don't think I can succeed in explaining it to
you.

Perhaps because there's a regulatory issue over "whose data" it is. If
you make one transaction with such a card, does the data about what you
bought belong to the bank or to the Clubcard people.

It's all Tesco plc,


For now, but only because they did a u-turn as recently as 2 years ago.

so why can't they use the data for both purposes?


It all depends what they told the customers. In the mean time you
sliding quickly down a slippery slope of incomprehension between the
roles of data controller and data processor.


Well, given that one of the credit cards they offer does provide full
Clubcard points, that's presumably not the problem.


The fee charged for the card might be considered an insurance policy for
them to sort out any regulatory issues should they arise.

It also doesn't stop Sainsbury's Bank from offering credit card with
normal Nectar rewards.


Apparently not - only point per 5 pounds when used off-piste.

https://www.sainsburysbank.co.uk/cre...reditcards_zon
e_search#tab--purchase-credit-cards-


And Nectar certainly isn't part of Sainsbury's; it isn't even
British-owned.


Aimia Coalition Loyalty UK Ltd.

ps. You need to make your mind you whether co-ownership is a plus or a
minus. But once there *is* a split then the data controller/processor
issues will tend to become clearer.
--
Roland Perry

Recliner[_3_] August 3rd 17 07:19 AM

Oyster changes/improvements
 
Roland Perry wrote:
In message , at 14:26:48 on
Wed, 2 Aug 2017, Recliner remarked:
On Wed, 2 Aug 2017 13:35:09 +0100, Roland Perry
wrote:

In message , at 12:26:43 on
Wed, 2 Aug 2017, Recliner remarked:

56% APR - no thanks!

Surely you don't pay credit card interest? And if you don't, why worry
about the rate?

Because it puts their business model into a rather poor context.

I prefer to be objective in my decision-making, rather than emotional.

And one of the data inputs to that kind of objectivity is the APR.


How so? If you don't pay interest, why care about the rate? It's not
objective to have an emotional reaction to irrelevant variables.


If you don't know, then I don't think I can succeed in explaining it to
you.


Indeed not. I'm delighted to use cards with a high APR, as that funds the
freebies (normally cash back) for me. I take it you pay interest on your
credit cards?


Perhaps because there's a regulatory issue over "whose data" it is. If
you make one transaction with such a card, does the data about what you
bought belong to the bank or to the Clubcard people.

It's all Tesco plc,

For now, but only because they did a u-turn as recently as 2 years ago.

so why can't they use the data for both purposes?

It all depends what they told the customers. In the mean time you
sliding quickly down a slippery slope of incomprehension between the
roles of data controller and data processor.


Well, given that one of the credit cards they offer does provide full
Clubcard points, that's presumably not the problem.


The fee charged for the card might be considered an insurance policy for
them to sort out any regulatory issues should they arise.

It also doesn't stop Sainsbury's Bank from offering credit card with
normal Nectar rewards.


Apparently not - only point per 5 pounds when used off-piste.

https://www.sainsburysbank.co.uk/cre...reditcards_zon
e_search#tab--purchase-credit-cards-


And Nectar certainly isn't part of Sainsbury's; it isn't even
British-owned.


Aimia Coalition Loyalty UK Ltd.


As I said, it's not British owned. It's Canadian, based in Montreal. It
started as Aeroplan, Air Canada's frequent fliers' loyalty programme.


ps. You need to make your mind you whether co-ownership is a plus or a
minus. But once there *is* a split then the data controller/processor
issues will tend to become clearer.


There clearly is a split between Sainsbury's Bank and Nectar.



Roland Perry August 3rd 17 02:32 PM

Oyster changes/improvements
 
In message
-sept
ember.org, at 07:19:00 on Thu, 3 Aug 2017, Recliner
remarked:

If you don't pay interest, why care about the rate? It's not
objective to have an emotional reaction to irrelevant variables.


If you don't know, then I don't think I can succeed in explaining it to
you.


Indeed not.


I agree.

ps. You need to make your mind you whether co-ownership is a plus or a
minus. But once there *is* a split then the data controller/processor
issues will tend to become clearer.


There clearly is a split between Sainsbury's Bank and Nectar.


Which of Sainsbury's, Sainsbury's Bank, and Nectar are the data
controller and processor; and does that hold for off-piste Nectar
transactions too?
--
Roland Perry

David Cantrell August 8th 17 03:29 PM

Oyster changes/improvements
 
On Tue, Aug 01, 2017 at 11:54:11AM +0100, Roland Perry wrote:

The "inside" isn't manned 24x7.


I was under the impression that petrol stations *had* to be manned when
they were open. That was certainly the case when I was a spotty yoof and
worked in one. If I needed to take a slash during my shift I had to turn
everything off first.

--
David Cantrell | http://www.cantrell.org.uk/david

Support terrierism! Adopt a dog today!

Roland Perry August 8th 17 05:47 PM

Oyster changes/improvements
 
In message , at 16:29:39
on Tue, 8 Aug 2017, David Cantrell remarked:

The "inside" isn't manned 24x7.


I was under the impression that petrol stations *had* to be manned when
they were open. That was certainly the case when I was a spotty yoof and
worked in one. If I needed to take a slash during my shift I had to turn
everything off first.


It's changed. I filled up at a Sainsburys *completely* unattended petrol
station today. Card-only, but that's a different thread.
--
Roland Perry


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