On Mon, 17 May 2004 at 12:13:44, k wrote:

On Sun, 16 May 2004 16:00:38 +0100, Barry Salter
wrote:



Correct. If you read the Oyster blurb, you will see that there is no
requirement to do so.

The exceptions being if starting or ending your DLR journey at a Tube
station, or when joining the DLR at Bank.

Not sure what you mean by this? Why do you need to swipe it even if
you started or finished at a tube station? The validators at Bank
STILL weren't working when I last passed through there - why is this
taking so long?

They weren't working today. Nor was much of the Underground, it
seems.... sheesh.....
--
Annabel Smyth
http://www.amsmyth.demon.co.uk/index.html
Website updated 9 May 2004

On Mon, 17 May 2004 at 12:14:56, TheOneKEA wrote:

k wrote:
Personally, if I'm using a
Travelcard I just touch in and out anyway as it avoids unresolved
journeys.

What are the implications of "unresolved journeys"?

Your PrePay account will become negative and the gates will not let you
in until the PrePay account on the Oyster is zero or positive.

But why does this affect a Travelcard? I don't *have* any PrePay on my
card?
--
Annabel Smyth
http://www.amsmyth.demon.co.uk/index.html
Website updated 9 May 2004

TheOneKEA wrote the following in:


k wrote:

What are the implications of "unresolved journeys"?

Your PrePay account will become negative and the gates will not
let you in until the PrePay account on the Oyster is zero or
positive.

My experience has been that with a travelcard you can walk in without
validating and validate on the way out (within your zones) without
being charged anything. You can also validate when you walk in (within
your zones) and not validate when you walk out and not be charged
anything.

--
message by Robin May, but I would say that, wouldn't I?
"GIVE IN! IT'S TIME TO GO!" - The NHS offers a high standard of care.

"You MUST NOT drive dangerously" - the Highway Code
Spelling lesson: then and than are different words.

On Mon, 17 May 2004 18:38:07 +0100, Paul Corfield
wrote:



On what grounds? As it CLEARLY says on the signs - the validators are
for prepay users.

On the grounds that all Oyster cards have pre-pay functionality and if
you travel beyond your zonal availability the pre-pay element can be
deducted - even if there is NO cash on the card. You must then top up
with cash in order to make another DLR or Tube trip.

Just because it has a prepay facility it doesn't mean you are using
it. If i only travel within the zones of my travelcard then I am not
using prepay. I still maintaiin that I am doing nothing wrong by not
vaidating my travelcard AT ALL when using the DLR (my Travelcard
covers all zones of the DLR)

If I must do so then the signs need to be changed ASAP.

Paul Corfield typed


On Mon, 17 May 2004 17:06:44 +0100, k wrote:

On Mon, 17 May 2004 12:14:56 +0000 (UTC), TheOneKEA
wrote:
What are the implications of "unresolved journeys"?


There is a new "Guide to using Oyster" on the leaflet racks at Tube
stations today.

Would anyone here know if this has hit the lofty heights of the Oyster
website yet?

--
Helen D. Vecht:
Edgware.

k wrote in message . ..
On Mon, 17 May 2004 13:47:50 +0100, Barry Salter
wrote:




That was a direct quote from the Oyster site, so...

Presumably they mean that if you pass through an LU gate line en route
to/from the DLR you should touch in/out, and use the validator at Bank
(if it's working) as that's within the Compulsory Ticket Area.


But you are in the middle of your journey - surely you don't need to
validate "during" a journey?

I have had to validated during a jounrey.
Example:
Barking to Snaresbrook via West Ham and Stratford
1 gateline to enter barking station
1 gateline to exit the Jubliee line at stratford and finally
1 gateline to exit snaresbrook station.

I could have gone via mile end but, i would have had to buy another
zone on my Travelcard.

On 18 May 2004 08:10:10 -0700, (Richard Jeeves)
wrote:



I have had to validated during a jounrey.
Example:
Barking to Snaresbrook via West Ham and Stratford
1 gateline to enter barking station
1 gateline to exit the Jubliee line at stratford and finally
1 gateline to exit snaresbrook station.


No - I'm not talking about using your ticket to open gates - I mean
validating it just because there is a validator there.

And I STILL don't understand why there are the extra set of gates at
Stratford....

Annabel Smyth wrote:
On Mon, 17 May 2004 at 12:14:56, TheOneKEA wrote:


k wrote:

Personally, if I'm using a
Travelcard I just touch in and out anyway as it avoids unresolved
journeys.


What are the implications of "unresolved journeys"?

Your PrePay account will become negative and the gates will not let you
in until the PrePay account on the Oyster is zero or positive.


But why does this affect a Travelcard? I don't *have* any PrePay on my
card?

It only affects you if you go beyond the zonal configuration of your
Travelcard, and thus incur an extension charge.

Paul Corfield posted elsewhere in the thread and explained it far better
than me.

Brad

On Tue, 18 May 2004 13:25:01 +0100, Helen Deborah Vecht
wrote:

Paul Corfield typed
There is a new "Guide to using Oyster" on the leaflet racks at Tube
stations today.

Would anyone here know if this has hit the lofty heights of the Oyster
website yet?

I had a look yesterday and I could not find it. I have to say I am not
very impressed with the Oyster website but there you go.
--
Paul C


Admits to working for London Underground!

On Tue, 18 May 2004 11:38:59 +0100, k wrote:

On Mon, 17 May 2004 18:38:07 +0100, Paul Corfield
wrote:



On what grounds? As it CLEARLY says on the signs - the validators are
for prepay users.

On the grounds that all Oyster cards have pre-pay functionality and if
you travel beyond your zonal availability the pre-pay element can be
deducted - even if there is NO cash on the card. You must then top up
with cash in order to make another DLR or Tube trip.

Just because it has a prepay facility it doesn't mean you are using
it. If i only travel within the zones of my travelcard then I am not
using prepay. I still maintaiin that I am doing nothing wrong by not
vaidating my travelcard AT ALL when using the DLR (my Travelcard
covers all zones of the DLR)

You are right about the travelcard bit. I think the problem here is that
there are two concepts on the card. In our case you have no risk of
needing to extend your travelcard for DLR journeys by using the auto
ticket extension facility provided by Pre-Pay. Therefore you do not need
to validate. However the customer message needs to make clear that if
you do intend to extend e.g. to Zone 3 that you do can do this by using
pre-pay. If everyone understood how all this worked it would be easy -
however there are always people who do not understand how the zones and
extensions work and now we've added Pre-Pay on top. I guess the real
trick is just to explain a complex subject in simple terms to all
intending passengers - ahem!
--
Paul C


Admits to working for London Underground!