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#11
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#12
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Serious issues seem to repeatedly arise on the Arun Valley's notably:
Last carriage(s) refusing to open at Victoria (especially in on platform 19) Ununusually long delays between stopping at Vic and then actually opening the doors. The GPS system quite often seems to refuse the existence of Redhill (down side) mind you if I had my way, I would want to block Redhill from exsistence as well!! And then there is the farce of the on board CIS (Customer Information System) system: Swanick seems never to be recognised as having been passed through and continues to say 'The next station is Swanick' all the way to Soton or Fareham! The station stops on the Arun Valley's are frequently either in the wrong direction ('We are now arrving at London Victoria...' when you are heading south through Arundel!!) or alternatively the wrong stops displayed (Redhill and Horley usually). I note that there are a few Conductors who just get fed up with the system and after a few stations just turn it off!! (To those I say thank you!!!!) Another irritation is the seemingly total lack of abililty by Southern to show destination detail on splitters. South Eastern manage to achieve it with coach numbers stated for individual coaches, on Southern however chaos seems to reign. It is most odd going to Bognor Regis on a train that until Haywards Heath claims it is going to Hastings and any of the innumerable of dopey (read dumb) tourists on the line must end up in the most obscure of places!! Rant over - except can they please shut that irritating announcer lady up or turn her volume down, some of us in the front coach are trying to get some shut eye you know!! Regards John M Upton My Fotopic Collections: South Central/Southern, Model Railway & Other Rail Pictures: http://gallery39764.fotopic.net/ Bus Pics: http://gallery42239.fotopic.net/ |
#13
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"Chris!" wrote in message
oups.com... Vernon wrote: The report I had from someone who was on it was that it took staff about ten minutes just to get the doors open hence my concern about fire safety. There is a way to open a specific door instantly (by using the door emergency open button / lever) as explained in the safety notices which are now on all trains. It's worrying to hear that you haven't noticed and familiarised yourself with the poster because it could well save your life. As I say, it was a close relation who was on the train, not me. I will mention that for future reference. The staff on the train taking 10 minutes were quite probably trying to open all doors at the same time (to prevent a crush) and to not have to use the emergency releases (because the train would then be stuck in the platform until fixed) The train did eventually end up stuck - and taken out of service. |
#14
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JMUpton2000 wrote:
Serious issues seem to repeatedly arise on the Arun Valley's notably: Last carriage(s) refusing to open at Victoria (especially in on platform 19) Ununusually long delays between stopping at Vic and then actually opening the doors. The GPS system quite often seems to refuse the existence of Redhill (down side) mind you if I had my way, I would want to block Redhill from exsistence as well!! The delay at Vic of approx 20 secs is because the train cannot get a GPS signal and the driver has to do it all manually! And then there is the farce of the on board CIS (Customer Information System) system: To give it the correct title P.I.S - which it takes quite a lot!! Swanick seems never to be recognised as having been passed through and continues to say 'The next station is Swanick' all the way to Soton or Fareham! The station stops on the Arun Valley's are frequently either in the wrong direction ('We are now arrving at London Victoria...' when you are heading south through Arundel!!) or alternatively the wrong stops displayed (Redhill and Horley usually). Wrong stops can be due to driver mistyping the PIS code into MITRAC or being given the wrong code. I note that there are a few Conductors who just get fed up with the system and after a few stations just turn it off!! (To those I say thank you!!!!) Don;t thank us, we can't do it! The driver is the only one who can turn it off. All we can do is put up the information messages and make PAs. Another irritation is the seemingly total lack of abililty by Southern to show destination detail on splitters. South Eastern manage to achieve it with coach numbers stated for individual coaches, on Southern however chaos seems to reign. It is most odd going to Bognor Regis on a train that until Haywards Heath claims it is going to Hastings and any of the innumerable of dopey (read dumb) tourists on the line must end up in the most obscure of places!! Lack of detail, and lack of ability to properly split!! On SWT the guard can make announcements to the whole train, Front 4, Middle 4, or Rear 4. We can only announce to the whole train! Rant over - except can they please shut that irritating announcer lady up or turn her volume down, some of us in the front coach are trying to get some shut eye you know!! The ping pongs have been moaned about so many times now! All we need is 'We are now approaching xxxx' This train is the 'xxxx' service your next station is 'xxxx', the scrolls are fine as you can choose whether or not to pay attention to them, but listing all calling points at every stop is madness! |
#15
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Conductor in Charge of.......... wrote:
JMUpton2000 wrote: Serious issues seem to repeatedly arise on the Arun Valley's notably: Last carriage(s) refusing to open at Victoria (especially in on platform 19) Ununusually long delays between stopping at Vic and then actually opening the doors. The GPS system quite often seems to refuse the existence of Redhill (down side) mind you if I had my way, I would want to block Redhill from exsistence as well!! The delay at Vic of approx 20 secs is because the train cannot get a GPS signal and the driver has to do it all manually! I've noticed the delay at Victoria has been shorter this week - has anything changed or is it just my luck/imagination? The ping pongs have been moaned about so many times now! All we need is 'We are now approaching xxxx' This train is the 'xxxx' service your next station is 'xxxx', the scrolls are fine as you can choose whether or not to pay attention to them, but listing all calling points at every stop is madness! I was on tenterhooks last week - I was late for a flight and was travelling on a 377 from Clapham Junction to Gatwick which kept announcing "bing bong the next station is London Victoria". Something was clearly wrong with the unit as an entire (rather animated) conversation between the driver and guard was broadcast inadvertantly across the PA system in my coach (at least), culminating in a decision to fail the service at East Croydon due to the PA not working at all in the coach the guard was in. Thankfully, it was soon discovered the PA worked (too well!) in the rest of the train and the service carried on, with the "quiet" coach locked out. Fair play to the train crew though - the announcements the public _were_ supposed to hear were otherwise excellent. |
#16
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conversation between the driver and guard was broadcast inadvertantly
across the PA system in my coach (at least), culminating in a decision to fail the service at East Croydon due to the PA not working at all in How can anyone seriously consider failing a train and turfing out a few hundred passengers just because the PA isn't working??! Most people don't listen to it anyway! B2003 |
#17
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![]() "Boltar" wrote in message ups.com... How can anyone seriously consider failing a train and turfing out a few hundred passengers just because the PA isn't working??! Most people don't listen to it anyway! Blame our good friends at Health & Safety and the Disability Discrimination Act. Farcical, isn't it? |
#18
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On Wed, 20 Apr 2005 09:43:16 GMT, Jack Taylor wrote:
Disability Discrimination Act. Farcical, isn't it? No. -- http://gallery120232.fotopic.net/p13277469.html (Demolition in progress at London Broad Street station, Aug 1985) |
#19
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![]() "Chris Tolley" wrote in message news ![]() On Wed, 20 Apr 2005 09:43:16 GMT, Jack Taylor wrote: Disability Discrimination Act. Farcical, isn't it? No. Yes it is when a much larger majority of people are inconvenienced on their journey on the spurious excuse that a disabled person *may* want to travel and *may* be disadvantaged if PIS or PA systems are out of action. The responsible and sensible thing to do is to allow the train to continue until such point as a replacement set can be found to take over the diagram, not to take the set out of service at the first opportunity. Anyone who thinks otherwise must be a cretin. |
#20
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![]() Jack Taylor wrote: "Chris Tolley" wrote in message news ![]() On Wed, 20 Apr 2005 09:43:16 GMT, Jack Taylor wrote: Disability Discrimination Act. Farcical, isn't it? No. Yes it is when a much larger majority of people are inconvenienced on their journey on the spurious excuse that a disabled person *may* want to travel and *may* be disadvantaged if PIS or PA systems are out of action. The If the train needed to be evacuated it would be helpful to be able to announce that to all the passengers... Not just to disabled passengers responsible and sensible thing to do is to allow the train to continue until such point as a replacement set can be found to take over the diagram, not to take the set out of service at the first opportunity. Anyone who thinks otherwise must be a cretin. Why have all the hassle of finding a replacement set... getting it out without delaying other services but whilst the current set is operating. What's wrong with getting off at East Croydon and getting on the next service which stops at Gatiwck Airport? They are pretty frequent, aren't they? |
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