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Faded Record Card
Apparenlty an Oystercard with 6month season accompanied by a photocard
and a faded record card is NOT valid on overground trains and according to the RPI I was lucky I didn't get a PF. How does one go about getting a new record card? Tube stations say they can't re-print it and the oystercard helpline reckons I have to report the oyster lost (and be without season ticket for a while) to get a new record card. If I was PF'd would I be able to claim it back (since I do carry my season ticket with me on my Oyster Card and it is valid) |
Faded Record Card
"Chris" wrote in message ups.com... Apparenlty an Oystercard with 6month season accompanied by a photocard and a faded record card is NOT valid on overground trains and according to the RPI I was lucky I didn't get a PF. How does one go about getting a new record card? Tube stations say they can't re-print it and the oystercard helpline reckons I have to report the oyster lost (and be without season ticket for a while) to get a new record card. If I was PF'd would I be able to claim it back (since I do carry my season ticket with me on my Oyster Card and it is valid) The RPI didn't know what he was talking about. Oyster Card seasons are valid on overground trains and you don't need a record card at all, or a photocard either. Peter Smyth |
Faded Record Card
"Chris" wrote in message ups.com... Apparenlty an Oystercard with 6month season accompanied by a photocard and a faded record card is NOT valid on overground trains and according to the RPI I was lucky I didn't get a PF. How does one go about getting a new record card? Tube stations say they can't re-print it and the oystercard helpline reckons I have to report the oyster lost (and be without season ticket for a while) to get a new record card. If I was PF'd would I be able to claim it back (since I do carry my season ticket with me on my Oyster Card and it is valid) Someone I know experienced this on Silverlink a few times when the guard didn't know how to use his hand held scanner properly and claimed there was no valid ticket. He printed the list of current tickets from his account details on www.oystercard.com and showed that to him the next time to shut him up. |
Faded Record Card
Chris wrote: Apparenlty an Oystercard with 6month season accompanied by a photocard and a faded record card is NOT valid on overground trains and according to the RPI I was lucky I didn't get a PF. How does one go about getting a new record card? Tube stations say they can't re-print it and the oystercard helpline reckons I have to report the oyster lost (and be without season ticket for a while) to get a new record card. If I was PF'd would I be able to claim it back (since I do carry my season ticket with me on my Oyster Card and it is valid) I got it replaced this evening at East Putney. The knob in the station didn't transfer my prepay over, didn't transfer my discount entitlement over and put the wrong expiry date (today instead of 29 JUN). I'm fuming!! |
Faded Record Card
Chris! wrote: Chris wrote: Apparenlty an Oystercard with 6month season accompanied by a photocard and a faded record card is NOT valid on overground trains and according to the RPI I was lucky I didn't get a PF. How does one go about getting a new record card? Tube stations say they can't re-print it and the oystercard helpline reckons I have to report the oyster lost (and be without season ticket for a while) to get a new record card. If I was PF'd would I be able to claim it back (since I do carry my season ticket with me on my Oyster Card and it is valid) I got it replaced this evening at East Putney. The knob in the station didn't transfer my prepay over, didn't transfer my discount entitlement over and put the wrong expiry date (today instead of 29 JUN). I'm fuming!! Sorted @ Fulham Bdwy (East Putney closed early)... took 70 minutes to get it corrected - but at least that's better than queueing tomorrow in the am peak |
Faded Record Card
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Colin Rosenstiel wrote:
In article . com, (Chris!) wrote: Sorted @ Fulham Bdwy (East Putney closed early). Sounds standard practice there. I'm glad I can't use Oyster (because I travel from Cambridge) with all the hassle. I've never had any hassle with Oyster. Some of my Cambridge friends actually have Oysters for when they want to get around the capital quickly. I guess you have a gold card or something (as I did when commuting) so London travel is an irrelevance to you. Francis PS: I thought you were a Cambridge City Councillor, but I am obviously out of touch |
Faded Record Card
On Sun, 5 Jun 2005 23:41 +0100 (BST), (Colin
Rosenstiel) said: In article . com, (Chris!) wrote: Sorted @ Fulham Bdwy (East Putney closed early). Sounds standard practice there. I'm glad I can't use Oyster (because I travel from Cambridge) with all the hassle. I just don't see what benefit Oyster would have for me, and I live in London! -- David Cantrell | http://www.cantrell.org.uk/david |
Faded Record Card
On Mon, 06 Jun 2005 21:22:51 +0100, David Cantrell
wrote: On Sun, 5 Jun 2005 23:41 +0100 (BST), (Colin Rosenstiel) said: In article . com, (Chris!) wrote: Sorted @ Fulham Bdwy (East Putney closed early). Sounds standard practice there. I'm glad I can't use Oyster (because I travel from Cambridge) with all the hassle. I just don't see what benefit Oyster would have for me, and I live in London! It's noticeably quicker and easier to get through ticket gates. I do most of my commuting on NR, and I use Oyster by choice, just for the convenience of not needing two hands free to take a paper ticket out of the wallet at the barrier. |
Faded Record Card
David Cantrell wrote: On Sun, 5 Jun 2005 23:41 +0100 (BST), (Colin Rosenstiel) said: In article . com, (Chris!) wrote: Sorted @ Fulham Bdwy (East Putney closed early). Sounds standard practice there. I'm glad I can't use Oyster (because I travel from Cambridge) with all the hassle. I just don't see what benefit Oyster would have for me, and I live in London! Despite the problem in my OP I do like Oyster. I could have had the same problems with paper tickets. Oyster is easier to get through the gates (and easy to go a few stops extra out of my travelcard without queueing up for an extension ticket). Also, every so often, I can get a several page printout of all the journeys I have made (although the last statement 'got lost in the post' around about the same time a royal mail van was nicked in Putney) |
Faded Record Card
On Mon, 06 Jun 2005 21:22:51 +0100, David Cantrell
wrote: On Sun, 5 Jun 2005 23:41 +0100 (BST), (Colin Rosenstiel) said: In article . com, (Chris!) wrote: Sorted @ Fulham Bdwy (East Putney closed early). Sounds standard practice there. I'm glad I can't use Oyster (because I travel from Cambridge) with all the hassle. I just don't see what benefit Oyster would have for me, and I live in London! Single fares are cheaper, particularly on buses. You spend less time queueing for tickets and ticket extensions. And you never pay more than the price of a Travelcard for a day's travel (on tube/bus/DLR), even if you don't know at the start of the day whether you'll make enough journeys to justify getting a Travelcard. However, if you have a Travelcard season, and never go outside your zones, the advantages appear to be more limited: potential additional ease of getting through ticket gates, and the ability to renew your season online. |
Faded Record Card
asdf wrote: snip However, if you have a Travelcard season, and never go outside your zones, the advantages appear to be more limited: potential additional ease of getting through ticket gates, and the ability to renew your season online. Except if it is a 'discount' (i.e. Student) travelcard - then you have to go to the ticket office to get it renewed |
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David Cantrell wrote:
I just don't see what benefit Oyster would have for me, and I live in London! asdf wrote: Single fares are cheaper, particularly on buses. You spend less time queueing for tickets and ticket extensions. And you never pay more than the price of a Travelcard for a day's travel (on tube/bus/DLR), even if you don't know at the start of the day whether you'll make enough journeys to justify getting a Travelcard. However, if you have a Travelcard season, and never go outside your zones, the advantages appear to be more limited: potential additional ease of getting through ticket gates, and the ability to renew your season online. I second what asdf has said - if you're using the tube and/or buses and buying single fares, even on an occasional basis, then Oyster Pre-Pay can save you dosh. A couple of examples - with Oyster Pre-Pay, it's an 80p off-peak fare on the bus as opposed to £1.20. Also, at weekends and after 7pm, a Zone 1 - 6 single Tube ticket will cost you £3.80, but only £2 with Oyster. Also, as asdf has said, the price capping means you don't pay more that a Day Travelcard even if you don't plan ahead. Though as the Oyster Pre-Pay system is still not accepted on most National Rail (NR) routes in the capital, this can mean that you effectively pay for a Day Travelcard yet you don't get the full functionality of one - though AIUI, eventually NR will participate fully in the Oyster Pre-Pay scheme. If you have a Travelcard season and do go outside the zones covered on the Tube, then you'll never have to queue to buy an extension (or forget to buy one & get hit with a £10 penalty fare, as a scatty friend of mine always seemed to manage to do) as the Oyster system will automatically debit the extension fare from you Oyster Pre-Pay balance. And it's just conveniant having this bit of plastic that you've pre-loaded with money rather than having to fumble for change and buy tickets the whole time. |
Faded Record Card
snip story about man at station 'losing' my prepay and reducing my
season ticket... Sorted @ Fulham Bdwy (East Putney closed early)... took 70 minutes to get it corrected - but at least that's better than queueing tomorrow in the am peak In case anyone is interested, the tube people said: "We do not offer compensation for human error". If that is a blanket statement it seems rather worrying that they accept no responsibility for any mistakes their staff may make |
Faded Record Card
Chris! wrote: snip story about man at station 'losing' my prepay and reducing my season ticket... Sorted @ Fulham Bdwy (East Putney closed early)... took 70 minutes to get it corrected - but at least that's better than queueing tomorrow in the am peak In case anyone is interested, the tube people said: "We do not offer compensation for human error". If that is a blanket statement it seems rather worrying that they accept no responsibility for any mistakes their staff may make Perhaps someone should mention the Unfair Contract Terms Act to them... |
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