Oyster charter refunds
 

I've searched the web and google and it suggests you should be able to
get a charter refund added to the card, alas

https://www.tfl.gov.uk/tube/contacts/refund-form.asp

Only offers the refund as "Credit voucher" - am I being thick or have
they withdrawn the most convenient option - the cynic thinks to deter
claims.

Can the credit voucher be added to the card or am I going to get a
voucher that will allow me to purchase the cash fare only rather then
the oyster fare.

Interesting to note, the only reason I am claiming this refund is the
the tube was screwed I had to get off and get a bus and the station
staff refused to refund my journey - because I had travelled - despite
them not getting me to my destination - what a crock of ****.

Oyster charter refunds
 

steve wrote:
I've searched the web and google and it suggests you should be able to
get a charter refund added to the card, alas

https://www.tfl.gov.uk/tube/contacts/refund-form.asp

Only offers the refund as "Credit voucher" - am I being thick or have
they withdrawn the most convenient option - the cynic thinks to deter
claims.

Can the credit voucher be added to the card or am I going to get a
voucher that will allow me to purchase the cash fare only rather then
the oyster fare.

Interesting to note, the only reason I am claiming this refund is the
the tube was screwed I had to get off and get a bus and the station
staff refused to refund my journey - because I had travelled - despite
them not getting me to my destination - what a crock of ****.

I once got a voucher for a bus journey where the bus broke down; when I
went to use it at a Tube station, the guy in the ticket office put it
onto my Oyster (although it seemed like a lot of effort for 80p...).

--
Dave Arquati
Imperial College, SW7
www.alwaystouchout.com - Transport projects in London

Oyster charter refunds
 

"steve" wrote in message
...
I've searched the web and google and it suggests you should be able to
get a charter refund added to the card, alas

https://www.tfl.gov.uk/tube/contacts/refund-form.asp

Only offers the refund as "Credit voucher" - am I being thick or have
they withdrawn the most convenient option - the cynic thinks to deter
claims.

Can the credit voucher be added to the card or am I going to get a
voucher that will allow me to purchase the cash fare only rather then the
oyster fare.

Interesting to note, the only reason I am claiming this refund is the the
tube was screwed I had to get off and get a bus and the station staff
refused to refund my journey - because I had travelled - despite them not
getting me to my destination - what a crock of ****.

I've had a refund for two bus journeys because part of the District Line
was shut for a few hours and I had to go via bus to complete my journey. I
emailed via "Ask Oyster" and explained what happened and they added the
refund to my card within a week (I specified that I wanted the refund that
way and gave my local station). I did not fill in any forms or even mention
any charter, just that I'd been overcharged/inconvenienced. This was before
September last year so I don't know if they have stopped doing this since
then.

Oyster charter refunds
 

"steve" wrote in message
...
I've searched the web and google and it suggests you should be able to get
a charter refund added to the card, alas

https://www.tfl.gov.uk/tube/contacts/refund-form.asp

Only offers the refund as "Credit voucher" - am I being thick or have they
withdrawn the most convenient option - the cynic thinks to deter claims.

Can the credit voucher be added to the card or am I going to get a voucher
that will allow me to purchase the cash fare only rather then the oyster
fare.


The charge to card was available thro the online form for a couple of days I
believe and then disappeared not to be seen again.

When you receive the voucher in the post you can have it added to your
oyster at a station








Interesting to note, the only reason I am claiming this refund is the the
tube was screwed I had to get off and get a bus and the station staff
refused to refund my journey - because I had travelled - despite them not
getting me to my destination - what a crock of ****.

Oyster charter refunds
 

On Tue, 30 May 2006 09:30:27 +0100, "Sam" wrote:

"steve" wrote in message
...
I've searched the web and google and it suggests you should be able to get
a charter refund added to the card, alas

https://www.tfl.gov.uk/tube/contacts/refund-form.asp

Only offers the refund as "Credit voucher" - am I being thick or have they
withdrawn the most convenient option - the cynic thinks to deter claims.

Can the credit voucher be added to the card or am I going to get a voucher
that will allow me to purchase the cash fare only rather then the oyster
fare.


The charge to card was available thro the online form for a couple of days I
believe and then disappeared not to be seen again.

When you receive the voucher in the post you can have it added to your
oyster at a station

Indeed. And if you make Customer Charter claims as a National Rail
paper Travelcard season ticket holder, you get refunded the full CASH
fare which for me is £3 instead of £1 I would get if I had an Oyster
card (I assume if you have an Oyster card you are only refunded the
pay as you go fare?).

Nicholas

--
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