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-   -   Thank you First, for nearly getting me killed last night. (https://www.londonbanter.co.uk/london-transport/4567-thank-you-first-nearly-getting.html)

jonmorris October 7th 06 01:26 PM

Thank you First, for nearly getting me killed last night.
 
On board the 0036 First Capital Connect service from Kings Cross to
Peterborough, Friday 6th October 2006 (Saturday morning), I was
assaulted after getting off the train at Hatfield station. No serious
injury fortunately, but I'm more angry with the way it was allowed to
happen.

As I walked through the train to use the toilet, there was a serious
argument going on with a female (with man and child) threatening to
kill nearby passengers that must have said something that she didn't
like. She implied that she had a blade and would cut them, which
slightly concerned me. Many people looked on like startled rabbits. It
then heated up more, so like a fool (having had some drinks) I told
them to calm down. She then turned on me, threatening to stab me. I
said I'd call the police and things got worse. So I walked into the
next carriage and pulled the alarm.

The train stopped (between Potters Bar and Hatfield) and I expected to
speak to the driver (Class 365) but heard nothing. Then two people
walked down to ask what was going on. I asked if they were
off-duty/plain clothed police and they said they worked for the rail
company (no ID, uniform or anything). One had a key and reset the alarm
so the train could continue.

During this time, they went to see the people still arguing and
pushing. I followed to explain what I'd seen and what had been said,
and got taken back to be told that at that time of night, they don't
want a problem on the train. I was asked to leave at Hatfield, which
was my stop anyway, and also the others. I specifically made a point of
saying that he was ensuring I'd be attacked as soon as the train
departed. He didn't say another word.

No sooner have I gone over the bridge to the taxi rank, the male ran up
to me and confronted me, arms out and looking like he was going to head
butt me any second. Luckily other people had got off at the station,
some knowing what had happened. He didn't actually touch me (just
more threats of violence and swearing), but the woman wasn't so
'polite'. She punched me on the head, but I managed to move. Then
she walked off, only to come back and smash her can of beer over my
head. I got covered, as did someone standing nearby. She continued to
threaten me and say that I'm dead if they ever see me again.

I reported everything by telephone to British Transport Police, and
await an explanation from FCC. BTP were concerned by this, but I'm
not holding out much hope of them getting to the bottom of things. I
don't know who the people were who claimed to be working for the
railway, and never got to speak to the driver.

I could easily identify the people on the train, and the can of beer
would have fingerprints, but I'm not silly enough to think the police
will take incident that seriously. After all, nobody was killed or
injured, beyond a soaking wet jacket and season ticket. Of course, I
have to keep my eyes open on any other late night train trips where
they might be travelling.

My advice; If you see something happen. Turn your head. Don't get
involved. The people you might expect to help probably won't because
they want an easy life. That makes me very angry, but I don't fancy
being killed to try and do the right thing.

Jonathan


[email protected] October 7th 06 02:14 PM

Thank you First, for nearly getting me killed last night.
 
Man I'm sorry to hear about that!

What you've said reminds me of something I read a few months ago.
Evidently research suggests that if you're on a train and someone moves
to attack you, and there's just one other person/group of people on the
carriage with you, they're far more likely to jump to your defense than
anyone on a crowded train, who will sit and wait for someone else to
step up.

Its unfortunate what you went through, its something that happens all
too often as part of modern life. One of the hazards of late night
travel is that chances are increased that you will meet someone who has
been on something of a bender, and sometimes this can cause grief for
us innocent travellers.


Paul Corfield October 7th 06 02:34 PM

Thank you First, for nearly getting me killed last night.
 
On 7 Oct 2006 06:26:54 -0700, "jonmorris" wrote:

On board the 0036 First Capital Connect service from Kings Cross to
Peterborough, Friday 6th October 2006 (Saturday morning), I was
assaulted after getting off the train at Hatfield station. No serious
injury fortunately, but I'm more angry with the way it was allowed to
happen.


[snip]

Sorry to hear about what happened. It's hard to know what to do in such
circumstances but where it is obvious alcohol (and possibly drugs) are
involved you can't expect a rational response from the perpetrators if
you challenge them.

I would send a clear and unemotional letter to the MD of FCC as well as
the Director of Safety and Operations that explains what happened. I
know the safety and ops director (he used to be at LU) and he's a decent
chap IMO. I think it is very important that they go through the facts of
this incident and understand the role of the people who appeared to be
FCC staff and also provide you with an explanation. I wouldn't expect a
miracle but there are issues from what you have said that need to be
understood and lessons need to be learned. The deployment of police or
security staff also needs to be thought about as it is a regrettable but
obvious fact that late night trains are likely to be prone to such
incidents.
--
Paul C


Admits to working for London Underground!

Ian October 7th 06 03:35 PM

Thank you First, for nearly getting me killed last night.
 

jonmorris wrote:
It
then heated up more, so like a fool (having had some drinks) I told
them to calm down. She then turned on me, threatening to stab me. I
said I'd call the police and things got worse. So I walked into the
next carriage and pulled the alarm.


Possibly they thought you wre a drunk who had pulled the alarm as part
of an argument with other drunks, and that by getting you off the train
they were defusing things? I'm not trying to be censorious, honest, but
how many was "some drinks"?

That aside, my sympathies. It sounds like the "anything for a quiet
life" policy which leads buffet car attendants to sell alcohol to
aggressively drunk football fans - and to hell with other passengers.

Ian


jonmorris October 7th 06 05:03 PM

Thank you First, for nearly getting me killed last night.
 
Ian wrote:
Possibly they thought you wre a drunk who had pulled the alarm as part
of an argument with other drunks, and that by getting you off the train
they were defusing things? I'm not trying to be censorious, honest, but
how many was "some drinks"?


Maybe they did, as I had probably had 5 or 6 pints since 5pm. However,
when I'm drunk I do remember everything and I don't get violent. I
spoke quite normally to them, even though I am sure I would have
slurred some words. I vividly remember my comment to the guy when we
all got off though. I hope he does too.

Jonathan


Roland Perry October 7th 06 05:25 PM

Thank you First, for nearly getting me killed last night.
 
In message .com, at
08:35:34 on Sat, 7 Oct 2006, Ian remarked:
Possibly they thought you wre a drunk who had pulled the alarm as part
of an argument with other drunks, and that by getting you off the train
they were defusing things?


Even if he was, evicting them (both sets of potential combatants) from
the relatively controllable situation on the train to the uncontrolled
environment of a station late at night doesn't seem particularly
helpful.
--
Roland Perry

[email protected] October 7th 06 06:01 PM

Thank you First, for nearly getting me killed last night.
 
jonmorris wrote:

As I walked through the train to use the toilet, there was a serious
argument going on with a female (with man and child) threatening to
kill nearby passengers that must have said something that she didn't
like. She implied that she had a blade and would cut them, which
slightly concerned me. Many people looked on like startled rabbits. It
then heated up more, so like a fool (having had some drinks) I told
them to calm down. She then turned on me, threatening to stab me. I
said I'd call the police and things got worse. So I walked into the
next carriage and pulled the alarm.


As there was a child involved I would have called the police in any
case. I'm not sure that pulling the alarm achieved much. Why did you
choose that course of action?


The train stopped (between Potters Bar and Hatfield) and I expected to
speak to the driver (Class 365) but heard nothing. Then two people
walked down to ask what was going on. I asked if they were
off-duty/plain clothed police and they said they worked for the rail
company (no ID, uniform or anything). One had a key and reset the alarm
so the train could continue.

During this time, they went to see the people still arguing and
pushing. I followed to explain what I'd seen and what had been said,
and got taken back to be told that at that time of night, they don't
want a problem on the train.


I can understand that. Given that you had already been involved in an
altercation with them, having you go back near them to give your
version of events was only ever going to exacerbate the situation.

I was asked to leave at Hatfield, which
was my stop anyway, and also the others. I specifically made a point of
saying that he was ensuring I'd be attacked as soon as the train
departed. He didn't say another word.


So what did you want to do - go on beyond Hatfield?


No sooner have I gone over the bridge to the taxi rank, the male ran up
to me and confronted me, arms out and looking like he was going to head
butt me any second. Luckily other people had got off at the station,
some knowing what had happened. He didn't actually touch me (just
more threats of violence and swearing), but the woman wasn't so
'polite'. She punched me on the head, but I managed to move. Then
she walked off, only to come back and smash her can of beer over my
head. I got covered, as did someone standing nearby. She continued to
threaten me and say that I'm dead if they ever see me again.

I reported everything by telephone to British Transport Police, and
await an explanation from FCC. BTP were concerned by this, but I'm
not holding out much hope of them getting to the bottom of things. I
don't know who the people were who claimed to be working for the
railway, and never got to speak to the driver.


Once again, as there is a child involved, I'd have dialled 999. So far
as railway staff are concerned, why would you wish to speak to the
driver, rather than the members of staff with whom you dealt? As for
their being less than forthcoming, that is probably because you had had
a few drinks (that isn't intended as a criticism - it's just that in a
conflict situation staff tend to be wary about anyone who appears to
have been drinking).


I could easily identify the people on the train, and the can of beer
would have fingerprints, but I'm not silly enough to think the police
will take incident that seriously. After all, nobody was killed or
injured, beyond a soaking wet jacket and season ticket. Of course, I
have to keep my eyes open on any other late night train trips where
they might be travelling.


I think that you are probably right, but you could still report it to
Hertfordshire Police. There is still the issue that there is a couple
who were behaving aggressively and drunkenly while responsible for a
child. Is there CCTV in the area? If so, you might still get afollow
up, particularly if the couple are known to the police locally. It
would have been better to act at the time, but it's still not too late.


My advice; If you see something happen. Turn your head. Don't get
involved. The people you might expect to help probably won't because
they want an easy life. That makes me very angry, but I don't fancy
being killed to try and do the right thing.


I realise that you are upset, but that's bad advice. If decent people
don't try to help what chance is there? The likelihood is that the
people who were being abused and threatened prior to your involvement
are, in fact, grateful to you, just as, I am sure, you would be
grateful to someone who intervened to try to help you.

As a matter of interest, how do you think that this should have
beenhandled?


Ian October 7th 06 06:57 PM

Thank you First, for nearly getting me killed last night.
 

Roland Perry wrote:
In message .com, at
08:35:34 on Sat, 7 Oct 2006, Ian remarked:
Possibly they thought you wre a drunk who had pulled the alarm as part
of an argument with other drunks, and that by getting you off the train
they were defusing things?


Even if he was, evicting them (both sets of potential combatants) from
the relatively controllable situation on the train to the uncontrolled
environment of a station late at night doesn't seem particularly
helpful.


On the other hand, if that's where they were all going, what were the
railway staff to do?

Thinks. Actually, the answer to that is probably "call the police,
particularly since a child was involved"

Ian


Yorkie October 7th 06 07:58 PM

Thank you First, for nearly getting me killed last night.
 
wrote:
As there was a child involved I would have called the police in any
case. I'm not sure that pulling the alarm achieved much. Why did you
choose that course of action?


Is carrying a mobile 'phone compulsory?

What's the point in providing emergency alarms, if the alarm is not
answered?

So what did you want to do - go on beyond Hatfield?


Ridiculous question. How did they know he was wanting to get off at
Hatfield? As he had done no wrong, they had no right to eject him from
the train (the fact he wanted to get off there is irrelevant), and he'd
have been perfectly within his rights to refuse if he was going
further.

I realise that you are upset, but that's bad advice. If decent people
don't try to help what chance is there? The likelihood is that the
people who were being abused and threatened prior to your involvement
are, in fact, grateful to you, just as, I am sure, you would be
grateful to someone who intervened to try to help you.


Why defend the company for doing absolutely nothing constructive then?
You can't have it both ways!

While I agree that decent people should try to help, they should be
backed up by the rail company. If they're going to be ejected from the
train for trying to help, and you defend that, then how can you say
it's wise to help?


[email protected] October 7th 06 08:29 PM

Thank you First, for nearly getting me killed last night.
 
Yorkie wrote:
wrote:
As there was a child involved I would have called the police in any
case. I'm not sure that pulling the alarm achieved much. Why did you
choose that course of action?


Is carrying a mobile 'phone compulsory?


No, but most people carry them, and the OP said that he told the
troublemakers that he would phone the police if trouble continued.


What's the point in providing emergency alarms, if the alarm is not
answered?


It was answered, by two railway staff. Why would having the driver
involved have improved the situation?


So what did you want to do - go on beyond Hatfield?


Ridiculous question. How did they know he was wanting to get off at
Hatfield? As he had done no wrong, they had no right to eject him from
the train (the fact he wanted to get off there is irrelevant), and he'd
have been perfectly within his rights to refuse if he was going
further.


It may be that the railway staff took the view that he was among the
people involved in the incident, and wanted all those off the train.
Whether they were right or wrong in this, I don't know (though to my
mind it looks like the OP was genuinely trying to help), but their
judgement may have been affected if he was perceived as being affected
by drink. My question isn't ridiculous at all - the OP said that "I
was asked to leave at Hatfield, which was my stop anyway, and also the
others. I specifically made a point of saying that he was ensuring I'd
be attacked as soon as the train departed". I'm curious as to what the
OP wanted - did he want to go on beyond Hatfield, or did he want the
troublemakers left on the train, or what?


I realise that you are upset, but that's bad advice. If decent people
don't try to help what chance is there? The likelihood is that the
people who were being abused and threatened prior to your involvement
are, in fact, grateful to you, just as, I am sure, you would be
grateful to someone who intervened to try to help you.


Why defend the company for doing absolutely nothing constructive then?
You can't have it both ways!


I'm not trying to have it both ways. As I made clear in my original
post, I feel that the police should have been called, particularly as a
child was involved. What do you think should have been done
differently?


While I agree that decent people should try to help, they should be
backed up by the rail company. If they're going to be ejected from the
train for trying to help, and you defend that, then how can you say
it's wise to help?


I think that it is wise to help, but I'm conscious that any situation
involving drunks is difficult and unpredictable. That's even more true
in the environment of a train, and probably more so with a drunken
female involved. And the presence of a child adds to the difficulty.

The OP has said himself that people's perception of his involvement may
have been affected because he had been drinking. It is also possible
that the railway staff's view was affected by his attempt to go back
into the car where the trouble was in order to tell what had been said.
Having been involved in an altercation, threatened to call the police,
left, then stopped the train, his returning would, almost certainly,
have made things worse.

Apart from the involvement of the child this looks like what is, sadly,
a pretty standard "What the **** are you looking at?" incident. Given
the child's involvement, and the events at the station, I think he
should have dialled 999 at the time, and I think it might be beneficial
if he were to contact the police now.


Joyce Whitchurch October 7th 06 08:46 PM

Thank you First, for nearly getting me killed last night.
 
wrote:
Yorkie wrote:

What's the point in providing emergency alarms, if the alarm is not
answered?


It was answered, by two railway staff. Why would having the driver
involved have improved the situation?


AIUI, the train was DOO and the driver was in charge. The two people who
asked the OP to leave the train may or may not have been railway staff,
and they may or may not have worked for FCC; they merely claimed to be
railway staff but did not produce any evidence to back up their claim.
All according to the OP, of course.

A little aside: I was on a night bus in Manchester last night and it was
heavily delayed by an incident at a bus stop (a lady waiting to board
claimed to have been robbed by someone alighting). There were masses of
people in hi-viz yellow jackets at this and several other stops. The
jackets did not identify them in any way. They got involved, but all
they did was direct the lady to some more people in yellow jackets and
tall pointy hats, which is what passes for a police uniform in
Manchester these days.

Nobody bothered to tell the remaining passengers what was happening, or
indeed to ask any of us if we'd seen or heard anything untoward, so I
went downstairs to find out for myself. In conversation with one of the
yellowjackets, who didn't identify himself at all, I did catch a glimpse
of a Stagecoach logo on a dark woolly pullover. The logo would have been
completely obscured by the hi-viz jacket if he'd bothered to wear it
properly instead of letting it hang half off him. I suppose that's what
passes for a bus inspector's uniform in Manchester these days.
--
Joyce Whitchurch, Stalybridge, UK
=================================
Old enough to remember when bus
conductors had red stripes down
their trousers, not tomato ketchup

[email protected] October 7th 06 09:08 PM

Thank you First, for nearly getting me killed last night.
 
Joyce Whitchurch wrote:

AIUI, the train was DOO and the driver was in charge. The two people who
asked the OP to leave the train may or may not have been railway staff,
and they may or may not have worked for FCC; they merely claimed to be
railway staff but did not produce any evidence to back up their claim.
All according to the OP, of course.


So you are most concerned about them not providing ID? I accept the
point, but in the circumstances I think that it was reasonable to get
the problem sorted as quickly as possible. After all, the longer the
drunks are on the tain, the greater the opportunity for things to 'kick
off' again. The fact is that if there is going to be trouble it is
better at a station than on a train (either moving or stopped in
section).

I'll ask you the same question that I've asked both the OP and another
poster: What do you think should have been done?


A little aside: I was on a night bus in Manchester last night and it was
heavily delayed by an incident at a bus stop (a lady waiting to board
claimed to have been robbed by someone alighting). There were masses of
people in hi-viz yellow jackets at this and several other stops. The
jackets did not identify them in any way. They got involved, but all
they did was direct the lady to some more people in yellow jackets and
tall pointy hats, which is what passes for a police uniform in
Manchester these days.


You don't feel that it is beneficial for police officers to be clearly
visible?


Nobody bothered to tell the remaining passengers what was happening, or
indeed to ask any of us if we'd seen or heard anything untoward, so I
went downstairs to find out for myself. In conversation with one of the
yellowjackets, who didn't identify himself at all, I did catch a glimpse
of a Stagecoach logo on a dark woolly pullover. The logo would have been
completely obscured by the hi-viz jacket if he'd bothered to wear it
properly instead of letting it hang half off him. I suppose that's what
passes for a bus inspector's uniform in Manchester these days.


In what way would things have been better if the bus inspectors had
been wearing Manchester Corporation Transport uniforms, and the police
officers blue serge tunics with a whistle chain?


Terry Harper October 7th 06 09:21 PM

Thank you First, for nearly getting me killed last night.
 
On 7 Oct 2006 06:26:54 -0700, "jonmorris"
wrote:

On board the 0036 First Capital Connect service from Kings Cross to
Peterborough, Friday 6th October 2006 (Saturday morning), I was
assaulted after getting off the train at Hatfield station. No serious
injury fortunately, but I'm more angry with the way it was allowed to
happen.


Interesting, as there was also a kerfuffle on the 21:34 from
Blackfriars, while it was in the station, on Tuesday, 3rd. They called
the police, who were there within 5 minutes, and the total delay to
the train was about 15 minutes before we could leave for Brighton.
While waiting, someone who had obviously been involved came through
our carriage, kicking the door to the corridor connection open
violently, and hitting the knee of the passenger sitting adjacent. .

It obviously pays to keep your head down when trouble flares up.
--
Terry Harper
Website Coordinator, The Omnibus Society
http://www.omnibussoc.org

[email protected] October 7th 06 09:27 PM

Thank you First, for nearly getting me killed last night.
 
Terry Harper wrote:

It obviously pays to keep your head down when trouble flares up.


Even when a child is involved? And would 'keeping your head down'
include not phoning the police?


Yorkie October 7th 06 10:37 PM

Thank you First, for nearly getting me killed last night.
 
wrote:
Yorkie wrote:
wrote:
As there was a child involved I would have called the police in any
case. I'm not sure that pulling the alarm achieved much. Why did you
choose that course of action?


Is carrying a mobile 'phone compulsory?


No, but most people carry them, and the OP said that he told the
troublemakers that he would phone the police if trouble continued.


"Emergency Alarm - Only for use if you do not have a mobile 'phone" Hmm


What's the point in providing emergency alarms, if the alarm is not
answered?


It was answered, by two railway staff. Why would having the driver
involved have improved the situation?


Answered? Maybe, but not in anything like a satisfactory way.


I'm not trying to have it both ways. As I made clear in my original
post, I feel that the police should have been called, particularly as a
child was involved. What do you think should have been done
differently?


I've been on trains where rail staff have been in direct contact with
BTP, and arranged for the doors to be held so that the purpetrators
could not escape. It worked, and if that is done more often then people
would NOT cause trouble on trains as they'd know they are not going to
get away with it.

But on First it's profits first, passengers second, generally.

Anyway, I agree with some other points you make, and yes it sounds like
999 should have been called.


Colin Rosenstiel October 7th 06 10:44 PM

Thank you First, for nearly getting me killed last night.
 
In article ,
(Joyce Whitchurch) wrote:

AIUI, the train was DOO and the driver was in charge. The two
people who asked the OP to leave the train may or may not have been
railway staff, and they may or may not have worked for FCC; they
merely claimed to be railway staff but did not produce any evidence
to back up their claim. All according to the OP, of course.


As an FCC customer myself (between Cambridge and King's Cross mainly)
I'm appalled at this story.

The late night trains on the GN are a bit famous for troublemakers.
There was considerable concern expressed when First took over from WAGN
that they dispensed with the services of the security guards WAGN had
used. They eventually (in Elaine Holt's online session last July)
claimed this was because they were using their own in house security
staff. That is no excuse for failing to authenticate themselves, however.

--
Colin Rosenstiel

[email protected] October 7th 06 11:00 PM

Thank you First, for nearly getting me killed last night.
 
Yorkie wrote:
wrote:
Yorkie wrote:


Is carrying a mobile 'phone compulsory?


No, but most people carry them, and the OP said that he told the
troublemakers that he would phone the police if trouble continued.


"Emergency Alarm - Only for use if you do not have a mobile 'phone" Hmm


I have neither said nor implied that that is the case.



What's the point in providing emergency alarms, if the alarm is not
answered?


It was answered, by two railway staff. Why would having the driver
involved have improved the situation?


Answered? Maybe, but not in anything like a satisfactory way.


What do you feel was unsatisfactory, and how do you feel that the
situation should have been handled?



I'm not trying to have it both ways. As I made clear in my original
post, I feel that the police should have been called, particularly as a
child was involved. What do you think should have been done
differently?


I've been on trains where rail staff have been in direct contact with
BTP, and arranged for the doors to be held so that the purpetrators
could not escape. It worked, and if that is done more often then people
would NOT cause trouble on trains as they'd know they are not going to
get away with it.


I think that rather depends on time, place and type of incident. Given
that it was about 01.00 on a Saturday morning I'd have thought that
Hertfordshire Police might have been better able to help. I'm not sure
that holding the drunken couple on the train would have been the best
course of action in this case - attempting to do so could have caused
more trouble. As it was, no-one on the train was assaulted
(unfortunately an assault happened at Hatfield station, but that might
have been avoided if the police had been called).


But on First it's profits first, passengers second, generally.


Whatever one may think of First, I don't think it affected the way this
incident unfolded.


Anyway, I agree with some other points you make, and yes it sounds like
999 should have been called.


I really do think so, particularly as the OP told the couple that he
would do so. Telling drunks that you are going to call the police
often antagonises them, so having done so you should follow through.
In fact, I think that I'd have just called the police, explained the
situation, and been ready to give information and a statement. If the
OP has said that a child was at risk, and that he feared a breach of
the peace, he would have got a prompt response.


Joyce Whitchurch October 7th 06 11:13 PM

Thank you First, for nearly getting me killed last night.
 
wrote:
Joyce Whitchurch wrote:

AIUI, the train was DOO and the driver was in charge. The two people who
asked the OP to leave the train may or may not have been railway staff,
and they may or may not have worked for FCC; they merely claimed to be
railway staff but did not produce any evidence to back up their claim.
All according to the OP, of course.


So you are most concerned about them not providing ID?


My point is simply that I do not know whether they were railway staff or
not. I expect railway staff on duty on a train to wear a uniform that
identifies their function and their employer, and name badges that
identify them.

I accept the
point, but in the circumstances I think that it was reasonable to get
the problem sorted as quickly as possible. After all, the longer the
drunks are on the tain, the greater the opportunity for things to 'kick
off' again. The fact is that if there is going to be trouble it is
better at a station than on a train (either moving or stopped in
section).

I'll ask you the same question that I've asked both the OP and another
poster: What do you think should have been done?


Train was Driver Only. Driver was responsible for the safety of
passengers. Driver should have taken charge of the situation. Driver
should have spoken to the OP as he was the one who activated the alarm.
If there were other staff available on the train, the Driver could have
arranged for them to deal with the situation. That seems not to have
happened.

The primary cause of any disturbance (and we are of course entirely
reliant on the OP's recollections here) seems to have been the
argumentative female. She may or may not have had an offensive weapon;
that is unclear; but if she had, then these people who may or may not
have been railway staff should have sought police assistance.

Given that the (apparent) troublemakers were happy to leave the train at
the next stop, then that was probably the simplest way to resolve the
situation. But any staff at the station should have been warned. And if
BT Police were unable to attend, then BTP should have considered passing
a message to their colleagues in the local force. Removing a problem
from railway property may simply have moved it to the streets of Hatfield.

Finally, I consider that the (apparent) railway staff were quite wrong
to ask the OP to leave the train; though again we can only judge the
situation by the OP's account of it. I would have considered two other
options: firstly, allowing the OP to remain on the train and travel to
another station; secondly, detaining the train in the station for a few
minutes, thereby allowing the OP to stay on the train until the other
people had left the premises.

Safety on the railway is a much wider business than just making sure the
rolling stock doesn't kill people. First rule of the Rule Book:
"You must do everything possible to ensure the safety of:
• yourself
• others
• contractors
• passengers
• the public
• trains
• equipment
• infrastructure".

A little aside: I was on a night bus in Manchester last night and it was
heavily delayed by an incident at a bus stop


[snip]

You don't feel that it is beneficial for police officers to be clearly
visible?


Visibility is not the same as identification.

In what way would things have been better if the bus inspectors had
been wearing Manchester Corporation Transport uniforms, and the police
officers blue serge tunics with a whistle chain?


It would have been considerably better because we would have known who
and what they were. Yellow jackets are worn by a great many people these
days, from lorry drivers to lollipop ladies, road sweepers to newspaper
vendors. They stand out enough that they are unlikely to be run down by
a motor car, but in a sea of similar hi-viz garments they just blend
into the background.

A simple and immediate improvement would be the addition of the
Stagecoach logo to front and back of the hi-viz vests worn by the
(apparent) bus inspectors - for the same reasons that Network Rail
require anyone working on the line to have their employer's logo on PPE.
--
Joyce Whitchurch, Stalybridge, UK
=================================
Old enough to remember when black
macs were suitable lineside gear

TBirdFrank October 7th 06 11:27 PM

Thank you First, for nearly getting me killed last night.
 
It provides, sadly, the best reason for having your own private
transport if you are out late at night, or arranging to travel in a
group.

As a bloke I never worried about travelling, late or exceedingly early
hours when younger, but as a dad, if my daughter's college activities
require her to be on campus late I would rather she gets a B & B up
there rather than taking a Preston M/cr - Manchester Hadfield late at
night.

And they call this progress ........... sheeesh!


[email protected] October 7th 06 11:49 PM

Thank you First, for nearly getting me killed last night.
 
Joyce Whitchurch wrote:
wrote:
Joyce Whitchurch wrote:

AIUI, the train was DOO and the driver was in charge. The two people who
asked the OP to leave the train may or may not have been railway staff,
and they may or may not have worked for FCC; they merely claimed to be
railway staff but did not produce any evidence to back up their claim.
All according to the OP, of course.


So you are most concerned about them not providing ID?


My point is simply that I do not know whether they were railway staff or
not. I expect railway staff on duty on a train to wear a uniform that
identifies their function and their employer, and name badges that
identify them.


They may not have been on duty, but provided assistance when needed.


I accept the
point, but in the circumstances I think that it was reasonable to get
the problem sorted as quickly as possible. After all, the longer the
drunks are on the tain, the greater the opportunity for things to 'kick
off' again. The fact is that if there is going to be trouble it is
better at a station than on a train (either moving or stopped in
section).

I'll ask you the same question that I've asked both the OP and another
poster: What do you think should have been done?


Train was Driver Only. Driver was responsible for the safety of
passengers. Driver should have taken charge of the situation. Driver
should have spoken to the OP as he was the one who activated the alarm.
If there were other staff available on the train, the Driver could have
arranged for them to deal with the situation. That seems not to have
happened.


As the driver did not appear on the scene, it is reasonable to assume
that there was some liason between him and the two staff members who
dealt with the incident. Of course, the driver may have been female,
in which case it was probably netter for the two male staff to deal
with the problem. In any case, where there is a risk of injury to
staff, it makes sense to minimise that risk to the person who can drive
the train.


The primary cause of any disturbance (and we are of course entirely
reliant on the OP's recollections here) seems to have been the
argumentative female. She may or may not have had an offensive weapon;
that is unclear; but if she had, then these people who may or may not
have been railway staff should have sought police assistance.


I think that the staff thought that the OP was part of the problem
(and, in threatening to phone the police, but not doing so, he may have
unwittingly added to the problem). They kept what they saw as the two
parties apart, got them off the train as quickly as possibe, and, it
seems, restored order.


Given that the (apparent) troublemakers were happy to leave the train at
the next stop, then that was probably the simplest way to resolve the
situation. But any staff at the station should have been warned. And if
BT Police were unable to attend, then BTP should have considered passing
a message to their colleagues in the local force. Removing a problem
from railway property may simply have moved it to the streets of Hatfield.


If the OP had just, removed himself from conflict, dialled 999,
explained about the situation (and, in particular the child), and said
that he would try to get the train held at Hatfield if the
troublemakers were going forward, the police could have attended. He
could have used the alarm while the tain was in the station, and
explained the situation to staff.


Finally, I consider that the (apparent) railway staff were quite wrong
to ask the OP to leave the train; though again we can only judge the
situation by the OP's account of it. I would have considered two other
options: firstly, allowing the OP to remain on the train and travel to
another station; secondly, detaining the train in the station for a few
minutes, thereby allowing the OP to stay on the train until the other
people had left the premises.


The staff were faced with a situation which appeared to have two sides
- they presumably tried to be even-handed. I've asked the OP what he
felt should have been done, but he hasn't responded.


Safety on the railway is a much wider business than just making sure the
rolling stock doesn't kill people. First rule of the Rule Book:
"You must do everything possible to ensure the safety of:
· yourself
· others
· contractors
· passengers
· the public
· trains
· equipment
· infrastructure".

A little aside: I was on a night bus in Manchester last night and it was
heavily delayed by an incident at a bus stop


[snip]

You don't feel that it is beneficial for police officers to be clearly
visible?


Visibility is not the same as identification.


The 'pointed hats' that you referred to aren't enough, then? Are you
saying that GM police wear totally anonymous hi-vis clothing?


In what way would things have been better if the bus inspectors had
been wearing Manchester Corporation Transport uniforms, and the police
officers blue serge tunics with a whistle chain?


It would have been considerably better because we would have known who
and what they were. Yellow jackets are worn by a great many people these
days, from lorry drivers to lollipop ladies, road sweepers to newspaper
vendors. They stand out enough that they are unlikely to be run down by
a motor car, but in a sea of similar hi-viz garments they just blend
into the background.

A simple and immediate improvement would be the addition of the
Stagecoach logo to front and back of the hi-viz vests worn by the
(apparent) bus inspectors - for the same reasons that Network Rail
require anyone working on the line to have their employer's logo on PPE.


Well, the lady who said she had been robbed seems to have found someone
to help. And you shouldn't let your rather pedantic concerns about
uniforms blind you to the most important point - there were members of
staff and police officers there to help. That's a vast improvement on
the situation in many places.


[email protected] October 8th 06 12:00 AM

Thank you First, for nearly getting me killed last night.
 
TBirdFrank wrote:
It provides, sadly, the best reason for having your own private
transport if you are out late at night, or arranging to travel in a
group.


Having a post-pubs train service is a good thing. You obviously have
to expect a different atmosphere on a train full of people who have
mostly had a drink to that on a morning commuter train, but by and
large it's trouble-free, if, at times, raucous.

Incidents where it gets really threatening are, fortunately, pretty
rare. As for being in a group, it would be no bad thing if people were
a bit less insular - it would provide a lot of deterrance to the odd
troublemaker if they knew that the rest of the passengers would back
each other up.


As a bloke I never worried about travelling, late or exceedingly early
hours when younger, but as a dad, if my daughter's college activities
require her to be on campus late I would rather she gets a B & B up
there rather than taking a Preston M/cr - Manchester Hadfield late at
night.


I'm surprised that your daughter makes such a journey. I've always
thought that living away from home was an important part of higher
education. It's what makes it more than just 'more school'.


And they call this progress ........... sheeesh!



Ken Ward October 8th 06 08:00 AM

Thank you First, for nearly getting me killed last night.
 

"TBirdFrank" wrote in message
ups.com...
It provides, sadly, the best reason for having your own private
transport if you are out late at night, or arranging to travel in a
group.

As a bloke I never worried about travelling, late or exceedingly early
hours when younger, but as a dad, if my daughter's college activities
require her to be on campus late I would rather she gets a B & B up
there rather than taking a Preston M/cr - Manchester Hadfield late at
night.

And they call this progress ........... sheeesh!


I wouldn't expect any problems on Local Trains, they are for Local People.


--
Ken Ward

"Society for the production of Maritime Reefs using MerseyRail 142's"
(For membership email... )
"Leave the Mobile Phone at home day Oct 25th 2006"



Roland Perry October 8th 06 08:25 AM

Thank you First, for nearly getting me killed last night.
 
In message . com, at
16:49:14 on Sat, 7 Oct 2006, remarked:
Of course, the driver may have been female,
in which case it was probably netter for the two male staff to deal
with the problem. In any case, where there is a risk of injury to
staff, it makes sense to minimise that risk to the person who can drive
the train.


That is perhaps more of an argument for reviewing the use of DOO trains
on that route, at that time of day (or indeed female-D OO trains on that
route at that time of day).
--
Roland Perry

TBirdFrank October 8th 06 11:11 AM

Thank you First, for nearly getting me killed last night.
 

I'm surprised that your daughter makes such a journey. I've always
thought that living away from home was an important part of higher
education. It's what makes it more than just 'more school'.


She has for some courses - but student loans dear boy, student loans


TBirdFrank October 8th 06 11:12 AM

Thank you First, for nearly getting me killed last night.
 

I wouldn't expect any problems on Local Trains, they are for Local People.

Ah - but Ken - as she gets off before Royston Vasey, she never has to
leave!


jonmorris October 8th 06 12:18 PM

Thank you First, for nearly getting me killed last night.
 
wrote:
As there was a child involved I would have called the police in any
case. I'm not sure that pulling the alarm achieved much. Why did you
choose that course of action?


Because I thought I'd get to speak to the driver, who could call the
police (which is what I said I'd do). The train DID stop, but when
reset we continued to Hatfield and a) nobody had been called b) the
doors were opened to let any offender off.

With hindsight (a wonderful thing) I should have called 999. I wrongly
assumed the passenger alarm was the thing to go for (the new stickers
DO say to use it for illness, harrassment etc).

To clarify a few more things;

1) The driver was male (I saw him as I was already sitting on the
train).

2) BTP at Kings Cross, where I've been asked to go next week to make a
full statement, confirmed the two people would have been security
guards (she mentioned the name of the company, but I don't remember it)
on contract with First Capital Connect.

3) As I had no lasting injury, they were very keen to dissuade me from
going any further. I declined to let it go. The main part of the report
will be on the woman that assaulted me - not so much the action of the
train operator or hired guards - which I'll try and get an explanation
of from First.

4) The BTP woman I spoke to yesterday admitted she wouldn't travel on
the late services from Kings Cross because they have all sorts of
trouble. Makes you think!

I can understand that. Given that you had already been involved in an
altercation with them, having you go back near them to give your
version of events was only ever going to exacerbate the situation.


Yes, this wasn't wise. However, the guards needed to know WHY I'd
pulled the alarm, as I am sure (as mentioned) that they thought it was
because I was drunk.

Once again, as there is a child involved, I'd have dialled 999. So far
as railway staff are concerned, why would you wish to speak to the
driver, rather than the members of staff with whom you dealt?


If you call for aid, the driver can arrange for BTP to meet the train.
I never got that chance. The alarm was reset and the train continued
without any intention of calling the police. So, while saying I was
going to call the police, the guards had other ideas. I did call as
soon as I got home instead, to report the assault on myself, rather
than to deal with the incident on the train. Threatening to kill people
is an arrestable offence as far as I am aware.

I think that you are probably right, but you could still report it to
Hertfordshire Police. There is still the issue that there is a couple
who were behaving aggressively and drunkenly while responsible for a
child. Is there CCTV in the area? If so, you might still get afollow
up, particularly if the couple are known to the police locally. It
would have been better to act at the time, but it's still not too late.


No CCTV on 365s (ironic as the older stock now does) and no CCTV at
Hatfield. Possibly something of where they boarded at Kings Cross of
Finsbury Park. I am quite hopeful that the police will identify them.

I realise that you are upset, but that's bad advice. If decent people
don't try to help what chance is there? The likelihood is that the
people who were being abused and threatened prior to your involvement
are, in fact, grateful to you, just as, I am sure, you would be
grateful to someone who intervened to try to help you.


I am always being told off for getting involved, with the point made
that one day I'll be put in hospital - or worse. This is the nearest
things have come to it happening, so I'm sorry but much as I have a
conscience, I don't think I can see myself ever getting involved again.
No wonder so many others in society won't. I recall the stories of
people murdered for getting yobs to stop throwing stones, damaging
property etc.

As a matter of interest, how do you think that this should have
beenhandled?


The police should have been asked to attend. Yes, it would have annoyed
other passengers wanting to get home. Yes, it may have caused First to
have a late train arrival at Peterborough. The police need to be aware
of this 'family' that could well carry out their threats in the future
on myself or anyone else they don't get on with.

I've got a chance to speak to the police this week (and will be), and
also to pass my concerns about the security company used with First at
a later date.

Jonathan


Bob October 8th 06 12:42 PM

Thank you First, for nearly getting me killed last night.
 

jonmorris wrote:

I reported everything by telephone to British Transport Police, and
await an explanation from FCC. BTP were concerned by this, but I'm
not holding out much hope of them getting to the bottom of things. I
don't know who the people were who claimed to be working for the
railway, and never got to speak to the driver.

http://www.documentcapture.co.uk/forms/btp_2006.htm

BTP are running a survey about crime on the railway. You should forward
your observations.


Neil Williams October 8th 06 01:04 PM

Thank you First, for nearly getting me killed last night.
 
Roland Perry wrote:

That is perhaps more of an argument for reviewing the use of DOO trains
on that route, at that time of day (or indeed female-D OO trains on that
route at that time of day).


I wouldn't say so. A single guard is as likely to avoid the situation
due to danger to himself as the driver is.

What it might be an argument for is the abolition of the BTP and its
replacement with local force jurisdiction, as I expect it would have
been a lot easier to have local plod waiting for the train in such an
instance, which would have been the ideal situation.

Neil


Neil Williams October 8th 06 01:09 PM

Thank you First, for nearly getting me killed last night.
 
TBirdFrank wrote:

And they call this progress ........... sheeesh!


No, they call it the faster spread of news. Without this NG, none of
us would ever have heard of this incident, nor of any other similar
ones.

I have never, ever, in many journeys over many years, encountered
anything I'd think to be remotely threatening on a late-night train.
I've seen drunk people, silliness, high spirits and such, but never
anything seriously threatening. Most late-night trains I've been on
have been quiet and subdued, while others (such as the last run to
Buxton on a Friday night) almost feel like a social club.

While this incident raises major questions in how it was handled, I'd
think that was fairly good odds, and I really wouldn't worry.

Neil


Colin Rosenstiel October 8th 06 02:12 PM

Thank you First, for nearly getting me killed last night.
 
In article , (Roland
Perry) wrote:

In message . com,
at 16:49:14 on Sat, 7 Oct 2006,

remarked:
Of course, the driver may have been female,
in which case it was probably netter for the two male staff to deal
with the problem. In any case, where there is a risk of injury to
staff, it makes sense to minimise that risk to the person who can
drive the train.


That is perhaps more of an argument for reviewing the use of DOO
trains on that route, at that time of day (or indeed female-D OO
trains on that route at that time of day).


Not really. It's why WAGN introduced security guards and First (they
claim) use their own security staff.

--
Colin Rosenstiel

Peter Lawrence October 8th 06 03:47 PM

Thank you First, for nearly getting me killed last night.
 
On 8 Oct 2006 05:18:23 -0700, "jonmorris"
wrote:
To clarify a few more things;

2) BTP at Kings Cross, where I've been asked to go next week to make a
full statement, confirmed the two people would have been security
guards (she mentioned the name of the company, but I don't remember it)
on contract with First Capital Connect.


I wonder what the guards are employed for. Wouldn't they have been
more use patrolling the train (and checking tickets if trained to do
so) rather than just waiting for trouble?
--
Peter Lawrence

jonmorris October 8th 06 03:54 PM

Thank you First, for nearly getting me killed last night.
 
Peter Lawrence wrote:
I wonder what the guards are employed for. Wouldn't they have been
more use patrolling the train (and checking tickets if trained to do
so) rather than just waiting for trouble?


They were in the first class compartment at the end of the train (I'd
seen them come on when we left Kings Cross, and they were with a couple
of other people - possibly guards too, or just mates). They weren't
patrolling anything, let alone checking tickets.

Mind you, the uniformed guards never checked tickets either - but I
wouldn't expect them to as they'd need the relevant paperwork or
equipment.

Jonathan


allan tracy October 8th 06 04:04 PM

Thank you First, for nearly getting me killed last night.
 

TBirdFrank wrote:
It provides, sadly, the best reason for having your own private
transport if you are out late at night, or arranging to travel in a
group.

As a bloke I never worried about travelling, late or exceedingly early
hours when younger, but as a dad, if my daughter's college activities
require her to be on campus late I would rather she gets a B & B up
there rather than taking a Preston M/cr - Manchester Hadfield late at
night.

And they call this progress ........... sheeesh!


Yet, there are those countries where women and children will quite
happily venture out late at night to use public transport and in
complete safety.

One of the reasons late night public transport, in the UK, is deemed to
be so unsafe is because it is so lightly used especially outside of the
South East and, in no small way, that's down to the car.

Of course, women alone in their cars, late at night, also cause some
concern.

What an age we live in but - and this is what so annoys me - there
really cannot be much excuse for it when elsewhere in the World these
matters are dealt with so well.

We really should not have to put up with it but as most of us resort
(if that's the right word) to our cars security on public transport
late at night has unfortunately become a minority issue - we just
don't care enough.


Roland Perry October 8th 06 04:11 PM

Thank you First, for nearly getting me killed last night.
 
In message . com, at
08:54:36 on Sun, 8 Oct 2006, jonmorris remarked:
I wonder what the guards are employed for. Wouldn't they have been
more use patrolling the train (and checking tickets if trained to do
so) rather than just waiting for trouble?


They were in the first class compartment at the end of the train (I'd
seen them come on when we left Kings Cross, and they were with a couple
of other people - possibly guards too, or just mates). They weren't
patrolling anything, let alone checking tickets.

Mind you, the uniformed guards never checked tickets either - but I
wouldn't expect them to as they'd need the relevant paperwork or
equipment.


Those trains don't have guards, and haven't had for a very long time.
Revenue Protection staff patrol a small number of trains, and security
guards were employed by WAGN on late night trains (and were allegedly
withdrawn by FCC, but it's always possible they've reinstated them).
--
Roland Perry

Walter Mann October 8th 06 05:41 PM

Thank you First, for nearly getting me killed last night.
 
"jonmorris" wrote in message
ups.com...
wrote:


2) BTP at Kings Cross, where I've been asked to go next week to make a
full statement, confirmed the two people would have been security
guards (she mentioned the name of the company, but I don't remember it)
on contract with First Capital Connect.


In all honesty, while this was obviously a very unpleasant journey, the
fact that the train carried two security guards is, to me, rather
reassuring. I'd prefer to have two trained security gaurds on hand than just
one old-fashioned railway guard. And, to be fair to them, they do seem to
have resolved the situation promptly and without major incident.

[Granted, you may have been put in a tricky situation at Hatfield, but your
account isn't exactly clear about whether you (or they) were forced to leave
the train unwillingly, or just allowed to terminate your journey as
planned.]

Walter Mann




Colin Rosenstiel October 8th 06 06:32 PM

Thank you First, for nearly getting me killed last night.
 
In article , (Roland
Perry) wrote:

Those trains don't have guards, and haven't had for a very long
time. Revenue Protection staff patrol a small number of trains, and
security guards were employed by WAGN on late night trains (and
were allegedly withdrawn by FCC, but it's always possible they've
reinstated them).


I've already reported here that First claimed to have kept the guards by
deploying their own staff when they took over the franchise. The
previous guard suppliers lost their contract.

Do keep up!

--
Colin Rosenstiel

jonmorris October 8th 06 06:42 PM

Thank you First, for nearly getting me killed last night.
 
Roland Perry wrote:
Those trains don't have guards, and haven't had for a very long time.


I meant uniformed security guards (as you say below, they were used by
Wagn between Potters Bar and Stevenage and were totally useless but at
least wore Hi-vis vests with 'SECURITY' written on the back). A RPI
would obviously have the necessary equipment to issue penalty fares,
but I doubt they'd get involved with incidents - thus they're unlikely
to be seen at night when the network becomes free to use. This applies
on the Thameslink side too.

Revenue Protection staff patrol a small number of trains, and security
guards were employed by WAGN on late night trains (and were allegedly
withdrawn by FCC, but it's always possible they've reinstated them).


They must have done then, but definitely a different company (I think I
heard the name 'purple' mentioned by BTP). Having plain clothed
security on all late night trains (there aren't that many running)
would be a very good idea for both passengers and the train company.
Unfortunately, if they are ONLY there to protect property, then I don't
see why I should be that impressed.

Jonathan


Neil Williams October 8th 06 08:22 PM

Thank you First, for nearly getting me killed last night.
 
Walter Mann wrote:

In all honesty, while this was obviously a very unpleasant journey, the
fact that the train carried two security guards is, to me, rather
reassuring. I'd prefer to have two trained security gaurds on hand than just
one old-fashioned railway guard.


I wouldn't, as many low-wage security guards are just legalised thugs
without the requisite people skills. A professional railwayman would
be by far my preference, yet better would be two of them.

Neil


jonmorris October 8th 06 08:28 PM

Thank you First, for nearly getting me killed last night.
 
Bob wrote:
BTP are running a survey about crime on the railway. You should forward
your observations.


I will.

Of course, I have no complaint about BTP here - they weren't involved
at all (which IS the problem - they weren't even notified until I told
them later). Since I've called them, they have given me a reference and
called me back to check I am okay. In due course, I am going to them to
make a formal statement.

Jonathan


SamB October 8th 06 09:32 PM

Thank you First, for nearly getting me killed last night.
 
When returning to London from Peterborough, on a Saturday night last
month, on arriving at Peterborough station, it was swarming with police
who were detaining several men, who had presumably been causing
problems on the incoming train. Said train was sat on the platform in
darkness, with no indications on screens, and no staff seeming to know
whether it was going to go to London or not. In the end, it all powered
up and we were all on our way, and the carriage was full of beer cans,
both empty and unopened! A good haul in the end!



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