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Furious Boris orders TfL to restore the Thames on the new map
Tom Anderson wrote
Moreover (or perhaps lessover, YMMV), there is a general principle that people should be able to tell how much something will cost before they commit to paying for it. Yes, tube trips are cheap. Tinned tomatoes are cheap too. How would you feel about Tesco taking the price labels off the shelf? Hee ! Once upon a time people complained when the cans/ packages no longer had price stickers on them. You don't commit to paying Tesco until you accept the price they ring up - you can refuse or indeed say "that's not the price /on the shelf/ /in your advertisement/ whatever" Some stores (eg ASDA, Argos) have scattered customer terminals at which you can scan/check the code and be shown the price. (And canned tomatoes have gone up by 50% - due to the rise in the Euro). ---- So one answer for TfL is to provide the fare finder on ticket machines at every station and indeed there have been suggestions that the TfL journey planner should provide the cost and a "cheapest" option. I can just see the Amazon style emails - "we have noticed that you often xxx many customers do yyy and get a faster journey at a lower price". -- Mike D |
Furious Boris orders TfL to restore the Thames on the new map
On Mon, 27 Sep 2009, Michael R N Dolbear wrote:
Tom Anderson wrote Moreover (or perhaps lessover, YMMV), there is a general principle that people should be able to tell how much something will cost before they commit to paying for it. Yes, tube trips are cheap. Tinned tomatoes are cheap too. How would you feel about Tesco taking the price labels off the shelf? Hee ! Once upon a time people complained when the cans/ packages no longer had price stickers on them. You don't commit to paying Tesco until you accept the price they ring up - you can refuse or indeed say "that's not the price /on the shelf/ /in your advertisement/ whatever" Some stores (eg ASDA, Argos) have scattered customer terminals at which you can scan/check the code and be shown the price. (And canned tomatoes have gone up by 50% - due to the rise in the Euro). ---- So one answer for TfL is to provide the fare finder on ticket machines at every station and indeed there have been suggestions that the TfL journey planner should provide the cost and a "cheapest" option. I can just see the Amazon style emails - "we have noticed that you often xxx many customers do yyy and get a faster journey at a lower price". It's probably too much to hope for TfL to do free delivery (of me), though. tom -- If a scientist were to cut his ear off, no one would take it as evidence of heightened sensibility -- Peter Medawar |
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