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#71
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I tried one of the ticket machines at Euston main line today and it
didn't have an OEP option on there but it's certainly very easy to do on an Underground ticket machine so I did that this afternoon at Cannon Street and I touched out no problem at Charlton and it charged me the correct fare of £1.40. On my way back though I was going to Greenwich and the Oyster readers on the platform which gives step free interchange to the DLR were both out of service so I had to go downstairs to find one. I think if these OEPs are going to work then there's going to have to be some publicity (strategically placed posters etc.) as I know very few Oyster Travelcard holders who know anything about them. |
#72
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#73
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On 4 Jan, 11:01, Rupert Candy wrote:
MIG wrote: Presumably it only ever registered that it was valid at the point where touched. *That's all they seem to do elsewhere. Just a quick live update from this morning: - Oyster pad not yet active on ticket machine at Bromley North (and software not yet updated). Just as well I didn't need an OEP. - Oyster reader by entrance had 'Out of use' sticker but gave me a green light and 'Enter' anyway (with a season) - New Waterloo East gateline at the top of the stairs to Waterloo Rd - but main access to station still ungated! - Touched out at new standalone readers on the Waterloo footbridge. Big new overhead sign 'Card users touch here'. So clearly not all parts of the network were quite ready for 2nd Jan... -- Current nearest station: The Southwark exit at Waterloo East now has a National Rail gateline as well as the TfL gateline. There is a small area between the two with TfL and Southeastern self service machines, creating a strange "landside" area with no exit other than via a gateline. The Southeasten machine can top up PAYG, but I couldn't see any provision for OEPs. |
#74
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Neil Williams wrote:
...and would open any barrier in London zones 1-3, but if an inspector came around to check then a PF would be due if the appropriate Oyster was not being carried (not touched in). Thus there would be no need to touch in at all, and the problem would go away. How would you solve the other problem of people with season ticket travelcards starting journeys outside London? e.g. if I go to stay the night in Surrey, I cannot get an overnight return extension - I have to buy the ticket on the day. So I'll get one to the first station inside the zones but do I then have to jump off at that station, touch on a pad and then waste time at a remote outpost waiting for the next train? |
#75
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Paul Terry wrote:
So the interesting legal point - can a TOC legally enforce a penalty fare if it can be shown that the correct ticket was not available to passengers at the starting station? Probably not (or at least the PF can be appealed against). The DfT make the situation clear he http://www.dft.gov.uk/pgr/rail/legis...policya?page=7 Those rules don't explicitly take into account the nuances of the machines not being able to issue all reasonable tickets. The touch screen machines can generally handle any turn up & go fare, and the old button machines usually had every single direct station and reasonable interchange on them, with permit to travel machines covering some of the gaps, but nowadays a lot of machines aren't But with OEPs rapidly becoming available on automatic ticket machines across London, it would probably be necessary to establish that the ticket machine was broken and there was no other one available nearby. Yes but as stated elsewhere on the thread there are a number of stations and operators who don't have the Oyster pads on the machines - National Express doesn't have them at Forest Gate or Stratford; Barking (which operator?) didn't have them before Christmas. Okay Stratford has TfL machines as well but the others, particularly Forest Gate which has only one machine and isn't staffed in late evenings, don't. I'm not sure the presence of nearby newsagents with different opening times who have Oyster facilities would suffice as alternatives. (And also yesterday when in one of the ones here I asked for reference if I could get an "Oyster Extension Permit" there and the man at the till looked at me blankly so I said that it seemed to only be available at stations. So a further question is whether passengers can be held responsible if they can't get the product because somewhere along the line the information has not reached the till staff.) So the scenario is not the deliberate or accidental dodger being caught unaware but rather the conscientious passenger who is unable to get the OEP because it's not easily available and certainly not at the station where they're beginning their journey. |
#76
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On 5 Jan, 14:24, "Tim Roll-Pickering"
wrote: Neil Williams wrote: ...and would open any barrier in London zones 1-3, but if an inspector came around to check then a PF would be due if the appropriate Oyster was not being carried (not touched in). *Thus there would be no need to touch in at all, and the problem would go away. How would you solve the other problem of people with season ticket travelcards starting journeys outside London? e.g. if I go to stay the night in Surrey, I cannot get an overnight return extension - I have to buy the ticket on the day. So I'll get one to the first station inside the zones but do I then have to jump off at that station, touch on a pad and then waste time at a remote outpost waiting for the next train? Yes, and it's perfectly acceptable to have to do that, just as it previously was on LU when you had travelcards from NR. |
#77
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"Tim Roll-Pickering" wrote:
Paul Terry wrote: So the interesting legal point - can a TOC legally enforce a penalty fare if it can be shown that the correct ticket was not available to passengers at the starting station? Probably not (or at least the PF can be appealed against). The DfT make the situation clear he http://www.dft.gov.uk/pgr/rail/legis...policya?page=7 Those rules don't explicitly take into account the nuances of the machines not being able to issue all reasonable tickets. The touch screen machines can generally handle any turn up & go fare, and the old button machines usually had every single direct station and reasonable interchange on them, with permit to travel machines covering some of the gaps, but nowadays a lot of machines aren't But with OEPs rapidly becoming available on automatic ticket machines across London, it would probably be necessary to establish that the ticket machine was broken and there was no other one available nearby. Yes but as stated elsewhere on the thread there are a number of stations and operators who don't have the Oyster pads on the machines - National Express doesn't have them at Forest Gate or Stratford; Barking (which operator?) didn't have them before Christmas. Okay Stratford has TfL machines as well but the others, particularly Forest Gate which has only one machine and isn't staffed in late evenings, don't. I'm not sure the presence of nearby newsagents with different opening times who have Oyster facilities would suffice as alternatives. (And also yesterday when in one of the ones here I asked for reference if I could get an "Oyster Extension Permit" there and the man at the till looked at me blankly so I said that it seemed to only be available at stations. So a further question is whether passengers can be held responsible if they can't get the product because somewhere along the line the information has not reached the till staff.) Just to add to this-the Southeastern machines at Bromley South have now had their Oyster pads enabled. The machines allow top-up and purchase of weekly seasons, but no setting of OEPs. Brilliant work. -- Current nearest station: Peckham Rye |
#78
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On Tue, 05 Jan 2010 14:24:55 -0000, Tim Roll-Pickering
wrote: Neil Williams wrote: ...and would open any barrier in London zones 1-3, but if an inspector came around to check then a PF would be due if the appropriate Oyster was not being carried (not touched in). Thus there would be no need to touch in at all, and the problem would go away. How would you solve the other problem of people with season ticket travelcards starting journeys outside London? e.g. if I go to stay the night in Surrey, I cannot get an overnight return extension - I have to buy the ticket on the day. So I'll get one to the first station inside the zones but do I then have to jump off at that station, touch on a pad and then waste time at a remote outpost waiting for the next train? Do you have a travelcard for any zones? If you do, I would say you are good to stay on the train. -- Using Opera's revolutionary e-mail client: http://www.opera.com/mail/ |
#79
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Tim Roll-Pickering wrote
How would you solve the other problem of people with season ticket travelcards starting journeys outside London? e.g. if I go to stay the night in Surrey, I cannot get an overnight return extension - I have to buy the ticket on the day. no overnight return (unless you are 35+ miles out perhaps) but http://www.nationalrail.co.uk/times_...asing_tickets/ You can buy Anytime and Off-Peak tickets up to a year in advance, however you'll only be able to buy these over the telephone or at a station ticket office. == So you can buy a BZ6 extension for today and a single for tomorrow (a) before you start or (b) the "ticket for tomorrow"after arrival if the ticket office is open or (c) from the arrival station's ticket machine as a "ticket for tomorrow" after 15:00 -- Mike D |
#80
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In message , Tim Roll-Pickering
writes How would you solve the other problem of people with season ticket travelcards starting journeys outside London? e.g. if I go to stay the night in Surrey, I cannot get an overnight return extension - I have to buy the ticket on the day. So I'll get one to the first station inside the zones but do I then have to jump off at that station, touch on a pad and then waste time at a remote outpost waiting for the next train? Assuming we are still talking about OEPs (the subject of the thread), you don't need one for the return journey. If your season is on Oyster, you have PAYG and your Surrey station is within the London zonal system, the Oyster system will work out the correct return fare. -- Paul Terry |
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