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#11
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![]() On Feb 16, 1:59*pm, MIG wrote: On 16 Feb, 13:29, Mizter T wrote: [big snip] I should add that I don't think TOC RPIs should go around zealously enforcing this - if the Travelcard is valid between the origin station and destination station then I reckon that should be deemed a-ok. If a passenger is travelling outwith their zonal validity however then they do need to touch in (and notionally at least get hold of an OEP too, but regardless of that they should touch in) - it sounds as though the passenger in question didn't do so, and they were making a journey from within their Travelcard's zonal validity (Euston) to outside of it (Watford Jn). That's what I originally assumed, hence my interest. *But as I said to Neil, this led to a conversation where LM staff insisted that you'd have to get off and touch in if you had a season ticket stored on Oyster and were travelling from outside. *Total confusion reigns. It may well have been an OEP situation, but he implied that it wasn't and that the season was valid for the journey. Can one get a season to Watford Junction stored on Oyster anyway? *I think that would settle that point, but not explain the things that were said. *I wonder if the conversation would have been different on a journey to Harrow and Wealdstone on a train that stopped there? No, I'm 99.9% sure one can't - rail-only seasons aren't available on Oyster, nor are outboundary Travelcard seasons. |
#12
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On Feb 16, 3:22*pm, Mizter T wrote:
No, I'm 99.9% sure one can't - rail-only seasons aren't available on Oyster, nor are outboundary Travelcard seasons. So the only valid way to do it is to use PAYG to extend the Travelcard (unless he also held a paper extension), and the only valid way to do that is to touch in. Thus the RPI was correct and a PF could legitimately have been charged, but he used the wrong justification for being correct. Neil |
#13
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On 16 Feb, 14:22, Mizter T wrote:
On Feb 16, 1:59*pm, MIG wrote: On 16 Feb, 13:29, Mizter T wrote: [big snip] I should add that I don't think TOC RPIs should go around zealously enforcing this - if the Travelcard is valid between the origin station and destination station then I reckon that should be deemed a-ok. If a passenger is travelling outwith their zonal validity however then they do need to touch in (and notionally at least get hold of an OEP too, but regardless of that they should touch in) - it sounds as though the passenger in question didn't do so, and they were making a journey from within their Travelcard's zonal validity (Euston) to outside of it (Watford Jn). That's what I originally assumed, hence my interest. *But as I said to Neil, this led to a conversation where LM staff insisted that you'd have to get off and touch in if you had a season ticket stored on Oyster and were travelling from outside. *Total confusion reigns. It may well have been an OEP situation, but he implied that it wasn't and that the season was valid for the journey. Can one get a season to Watford Junction stored on Oyster anyway? *I think that would settle that point, but not explain the things that were said. *I wonder if the conversation would have been different on a journey to Harrow and Wealdstone on a train that stopped there? No, I'm 99.9% sure one can't - rail-only seasons aren't available on Oyster, nor are outboundary Travelcard seasons. You can from most Oyster enabled ticket machines. On National Rail machines it is referred to as Zone 10 (with no mention of Zone W or Watford Junction) |
#14
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![]() On Feb 16, 1:50*pm, MIG wrote: On 16 Feb, 13:20, Mizter T wrote: [snip] Technically speaking touching in even when using an Oyster card loaded with a Travelcard that covers all the required zones is a requirement when using NR. See the "Oyster Conditions of Use on National rail services" (PDF): http://www.tfl.gov.uk/assets/downloa...s-of-carriage-.... [snip verbatim quote of clauses 3.6 and 3.8] Not sure what happened to clause 3.7, but it skips straight from 3.6 to 3.8. *Clauses 3.18 and 3.19 refer to the OEP arrangement. Additionally, in the TfL conditions of carriage, there isn't a specific exemption that allows holders of Travelcards (and Bus Passes where applicable) loaded on Oyster not to touch-in - in practice, on the DLR, bendy buses and Tramlink this isn't enforced (as long as one is remaining in the zones covered on the DLR). I await a sermon on how this all means Boundary Zone fares for inboundary Travelcards are inevitably doomed ![]() If having to touch in with Oyster travelcards really was strictly enforced, then there are two issues. Firstly, it would be a rule invented purely for the purpose of penalising people for breaking a rule, when no fares are being evaded. *I look forward to seeing such things tested in court. Secondly, it would change the NRCoC, and I don't see how TfL or any other operator can do that. *Specifically, it would render a season ticket invalid if stored on Oyster and used in combination with another ticket from outside of its validity. I suppose they might say that's covered by this in clause 3.6: "You can still use your Oyster card at stations where there is no yellow card reader or if it is not working provided that your Travelcard is valid for the journey you are making." - the Travelcard being valid as a result of its combination with another ticket. The NRCoC does also contain a reference to the separate conditions that apply to electronic tickets (in clause A.1). If the NRCoC and conditions that apply to an electronic ticket say different things, there doesn't appear to be anything which grants either of them primacy over the other. Note that I'm absolutely not saying that I think TfL has any intention to restrict the use of Travelcards on Oyster in combination with other tickets for journeys beyond the zonal validity of that Travelcard. So, despite my many misgivings about Oyster, I will be more charitable than you and stick with the assumption that the exhortations to touch in are purely practical, to keep people in the habit of doing so, in case of problems in the situations when they need to. I don't quite get where your coming from re the "charitable" comment? I merely referred to what's actually stated in the conditions of use of Oyster on NR. FWIW, I agree that the 'always touch-in & touch-out' message is indeed practical, but technically speaking it is backed up by the Oyster conditions of use (both on NR and TfL services), which furthermore do not preclude combining Travelcards on Oyster with other tickets. OK, there is a bit of a muddle where a passenger combines a season Travelcard with a paper ticket for travel within the zones, i.e. in such cases they actively shouldn't touch in/out at a station where they are using that paper ticket. However I doubt too many people will combine say a zone 1&2 Travelcard season with a paper Day Travelcard for zones 2-6, or a paper rail-only season, or a paper extension fare - w.r.t. the latter, I suppose Gold Card holders might well do so, given that the GC discounted fare is possibly less than the Oyster PAYG fare for the extension, and I suppose Network Railcard holders could too (weekends only because of the minimum fare), and ultra- diligent pax who couldn't get hold of an OEP before travel because the ticket office or ticket machines didn't offer them (but in these cases the ticket office clerk seems to just tell pax that it's not a problem and to go-ahead and travel anyway). Most pax with Travelcards loaded on Oyster who are extending journeys outside the zonal validity of their Travelcard, but nonetheless to destinations within the zones, will just use Oyster PAYG to automagically pay the extension fare (with or without an OEP). And let's face it: until someone comes up with a definition of "journey", none of the TfL stuff has any meaning at all. Any RPI that sought to PF someone with a Travelcard on Oyster for not touching-in when they're within their zonal validity would be a moron. They would technically be within their rights to ask the pax to touch- in next time though, I suppose. |
#15
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![]() On Feb 16, 2:44*pm, Matthew Dickinson wrote: On 16 Feb, 14:22, Mizter T wrote: On Feb 16, 1:59*pm, MIG wrote: [snip] Can one get a season to Watford Junction stored on Oyster anyway? *I think that would settle that point, but not explain the things that were said. *I wonder if the conversation would have been different on a journey to Harrow and Wealdstone on a train that stopped there? No, I'm 99.9% sure one can't - rail-only seasons aren't available on Oyster, nor are outboundary Travelcard seasons. You can from most Oyster enabled ticket machines. On National Rail machines it is referred to as Zone 10 (with no mention of Zone W or Watford Junction) OK, well perhaps I'm 99.9% wrong! I recall seeing zone 10 mentioned now on an NR ticket machine, I think I pondered at the time whether it was just a shoddy implementation. Well, it is shoddy implementation, in that how the hell is a passenger supposed to know that zone 10 means Watford Junction? And does it mean Grays (aka "zone G") as well? |
#16
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On Tue, 16 Feb 2010 05:20:25 -0800 (PST) someone who may be Mizter T
wrote this:- Technically speaking touching in even when using an Oyster card loaded with a Travelcard that covers all the required zones is a requirement when using NR. See the "Oyster Conditions of Use on National rail services" (PDF): http://www.tfl.gov.uk/assets/downloa...ional-rail.pdf The argument is whether these can have any effect, as they conflict with National Rail conditions which have already been referred to in this discussion. -- David Hansen, Edinburgh I will *always* explain revoked encryption keys, unless RIP prevents me http://www.opsi.gov.uk/acts/acts2000...#pt3-pb3-l1g54 |
#17
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![]() On Feb 16, 10:34*am, MIG wrote: [snip] Funny it should happen now, but there was actually a group of RP staff on an LM train I was on, although my experience is of guards doing checks. I butted into a conversation because I mistakenly thought there was a case of OEPs being enforced, and my curiosity got the better of me. It turned out that a punter who was travelling from Euston to Watford on a zone 1 - 9 travelcard season stored on Oyster was being told that he was technically without a valid ticket because it hadn't registered a touch at Euston. *(He wasn't actually PFed or anything.) I was doing something similar on a paper season, which was accepted instantly. The RP said that it had always been a rule that you had to touch in on NR and said something about Oyster being a "different product". *He said that if you didn't touch in, there was no way of proving where you started your journey. *I said that with my paper travelcard I had no way of proving anything either. *He sort of agreed and shrugged. I said, but what if you had a season on Oyster and were coming into the zones from elsewhere? *He said that the train has to stop there and you have to touch in. I directed him to sections 9 and 19 of the NRCoC (19 about combination of tickets, where one of them is a season and 9 about electronic tickets having exactly the same validity as paper tickets). In this case, I am so sure that he was wrong, and possibly confused by the whole OEP issue, that I am not going to bang on about Oyster having rules just for the sake of being able to get you for breaking the rules. *Oyster cannot change the NRCoC. So this must be a case of LM either making up its own rules or having staff training issues. *No one was actually PFed in this case, but if that's the rule that LM staff are applying, then I guess they could be. I've only just digested the above post and properly noticed the *crucial* bit - that's where the RPI says a passenger combining a paper ticket from outside the zones with a Travelcard loaded on Oyster would have to get off the train and touch-in there. He was of course *completely wrong*, as you quite rightly point out. |
#18
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![]() On Feb 16, 2:58*pm, David Hansen wrote: On Tue, 16 Feb 2010 05:20:25 -0800 (PST) someone who may be Mizter T wrote this:- Technically speaking touching in even when using an Oyster card loaded with a Travelcard that covers all the required zones is a requirement when using NR. See the "Oyster Conditions of Use on National rail services" (PDF): http://www.tfl.gov.uk/assets/downloa...s-of-carriage-... The argument is whether these can have any effect, as they conflict with National Rail conditions which have already been referred to in this discussion. I'd argue that they actually don't conflict - specifically see this wording: "You can still use your Oyster card at stations where there is no yellow card reader or if it is not working provided that your Travelcard is valid for the journey you are making." Also, if one is using a Travelcard in combination with a paper ticket, then arguably one is not using an Oyster card at that end of the journey anyway. (Conceptually this all gets a bit muddled as one would be using a paper ticket combined with a Travelcard stored on Oyster!) It's clear that TfL has no intention of stopping people from combining Travelcards held on Oyster with paper tickets for journeys beyond the zonal validity. Inevitably the inherent presumption is that those using a Travelcard loaded on Oyster who wish to travel beyond the zonal validity of said Travelcard but still within the London zones will make use of Oyster's ability to combine Travelcard and PAYG in order to automatically pay the extension fare. The one significant group of people who may have other ideas is Gold Card Travelcard holders (i.e. annual Travelcard holders), who are entitled to a third off fares (like a Railcard) but cannot have this discount entitlement activated on their Oyster card (unlike holders of Railcards, except the Network Railcard and Family & Friends Railcard - the latter at least being an understandable omission). As to why this is the case, you would have to ask ATOC and TfL! Also, just to make life interesting, the NRCoC does also mention that usage of electronic tickets is subject to their own conditions of issue and use! If the two sets of conditions (NR and electronic ticket) were really in conflict, which would have primacy is an interesting question. One rather suspects that those parties involved will work to avoid that situation arising. |
#19
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![]() It's clear that TfL has no intention of stopping people from combining Travelcards held on Oyster with paper tickets for journeys beyond the zonal validity. Inevitably the inherent presumption is that those using a Travelcard loaded on Oyster who wish to travel beyond the zonal validity of said Travelcard but still within the London zones will make use of Oyster's ability to combine Travelcard and PAYG in order to automatically pay the extension fare. The one significant group of people who may have other ideas is Gold Card Travelcard holders (i.e. annual Travelcard holders), who are entitled to a third off fares (like a Railcard) but cannot have this discount entitlement activated on their Oyster card (unlike holders of Railcards, except the Network Railcard and Family & Friends Railcard - the latter at least being an understandable omission). As to why this is the case, you would have to ask ATOC and TfL! Also, just to make life interesting, the NRCoC does also mention that usage of electronic tickets is subject to their own conditions of issue and use! If the two sets of conditions (NR and electronic ticket) were really in conflict, which would have primacy is an interesting question. One rather suspects that those parties involved will work to avoid that situation arising. London Travelwatch are to discuss some of this at the February Fares & Ticketing meeting. The documents include a list of gated and ungated stations. http://www.londontravelwatch.org.uk/...ent.php?id=687 |
#20
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On 16 Feb, 15:57, Matthew Dickinson
wrote: It's clear that TfL has no intention of stopping people from combining Travelcards held on Oyster with paper tickets for journeys beyond the zonal validity. Inevitably the inherent presumption is that those using a Travelcard loaded on Oyster who wish to travel beyond the zonal validity of said Travelcard but still within the London zones will make use of Oyster's ability to combine Travelcard and PAYG in order to automatically pay the extension fare. The one significant group of people who may have other ideas is Gold Card Travelcard holders (i.e. annual Travelcard holders), who are entitled to a third off fares (like a Railcard) but cannot have this discount entitlement activated on their Oyster card (unlike holders of Railcards, except the Network Railcard and Family & Friends Railcard - the latter at least being an understandable omission). As to why this is the case, you would have to ask ATOC and TfL! Also, just to make life interesting, the NRCoC does also mention that usage of electronic tickets is subject to their own conditions of issue and use! If the two sets of conditions (NR and electronic ticket) were really in conflict, which would have primacy is an interesting question. One rather suspects that those parties involved will work to avoid that situation arising. London Travelwatch are to discuss some of this at the February Fares & Ticketing meeting. The documents include a list of gated and ungated stations. http://www.londontravelwatch.org.uk/...ent.php?id=687 I can't actually see where the NRCoC says that there are different conditions for electronic tickets. There is this bit "Wherever reference is made in these Conditions to information about restrictions, stations, routes and period of validity being shown on tickets, this information will not be shown on Smartcards and may not be displayed on the cards or devices in (ii) to (v) of this Condition, for any Electronic Tickets they contain. However, any restrictions or other terms of use (including these Conditions where applicable) will still apply. You can get details of restrictions and terms of use from the seller of the Electronic Ticket or Electronic Funds." But I took that to mean that the conditions which apply to validity of tickets apply to the tickets stored electronically, and other conditions which apply to the use of stored credit on a particular medium also apply, but not that they might contradict each other. The seller of electronic tickets would have to provide both the conditions which apply to tickets and the conditions which apply to the use of electronic funds. Or have I missed something? |
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