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#31
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Hi,
I@n wrote: Now available online (http://www.oystercard.com/prepay/fares.htm) or over the phone (0870 849 9999). Yes, I'm as shocked as anyone else! I'm going to try ordering one online now... How do you actually order it online? I've registered on the site, but when progressing to the "buy oystercard online now" it insists on me entering a photocard number. But I do not have a photocard, and nor do I think I need one for single tickets or 7 day tickets. The web site is AWFUL too. The web site isn't the best! I phoned the helpline, and apparantly you need a photocard even for a prepay oyster (god knows why, when the site says you can lend it to family and friends!). However the person I spoke to did explain to me how I could get a prepay oyster and a blank photocard sent together, so I can just bung a photo in when I got it (I don't live in London). I presume they don't want everyone to do this automatically or they'd have put details on the site, but it may be worth phoning the 0845 number and explaining, if you can't get to a tube station easily at the minute. Regards, Lukr |
#32
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Kat wrote in message ...
In message , David Walters writes On Tue, 02 Dec 2003 11:47:08 GMT, Thunderbug wrote: Dave Arquati wrote: Now available online (http://www.oystercard.com/prepay/fares.htm) or over the phone (0870 849 9999). Yes, I'm as shocked as anyone else! I'm going to try ordering one online now... So, available to order online now, can be topped up at stations from 15th December, can be used from 5th January on tube/DLR What makes you think you can't use prepay now? Because you can't! (Unless they've changed the rules since last Friday) As I've mentioned before, if you load pre-pay now (by accident) you can either wait until January and use it, or get a refund via CSC But there is still no mention on oystercard.com of the pre-pay system which has been much discussed on this group whereby, for multiple journeys, you would be charged for the approprate 1-day travelcard (or was it LT Card?) for the zones you have traversed if that is cheaper than the sum of the fares for your single journeys. Does anyone know if/when will this system be brought in - and why isn't it mentioned on the Oystercard site? Am I wrong to suspect the system can't cope with it yet? I do hope I am wrong, but it does seem odd to introduce an 'interim' prepay system now if they are going to add the daily travelcard capability later - it will confuse customers. Better to delay until the system is ready. Until they sort this out pre-pay will be a very unsatisfactory system since, if you expect to do a number of journeys in a day, you will need to decide whether your Oyster pre-pay fares (2003 prices) offer a saving or whether you'd be better off buying a paper travelcard that day, which will seem absurd when you already have an oyster in your pocket! |
#33
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On Tue, 02 Dec 2003 18:21:42 +0000, Paul Corfield
wrote: On Tue, 02 Dec 2003 15:40:42 +0000, Jason wrote: I'd like to know what's going to happen when using WAGN services. Certain Underground tickets can be used between Seven Sisters, Tottenham Hale and Walthamstow Central and the intermediate statins. But you cannot use the tickets at any intermediate station as I understand matters. You will note at Walthamstow Central that the See printed page 18 / PDF page 11 of - http://www.tfl.gov.uk/tfl/pdfdocs/fa...ts-may2003.pdf "Tube singles, returns, season tickets, One Day LT Cards, ‘Youth’ LT Card seasons and Group Day tickets can also be used on a number of joint routes and services with National Rail. Tickets must be valid between the appropriate joint stations or zones. The routes a [snip] Liverpool Street to Walthamstow Central/ Tottenham Hale/Seven Sisters (but not at intermediate stations for holders of LT Cards)" validators have been installed at the entrances to both WAGN platforms. Of particular interest to me is St James Street, which isn't an Underground interchange. If there's no reader, Oyster won't know the journey has ended and will charge a zone 1-6 fare. Cheers, Jason. |
#34
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On Tue, 2 Dec 2003 22:24:52 -0000, "Graham J" wrote:
But you cannot use the tickets at any intermediate station as I understand matters. This was discussed in another thread and although that is what the TfL literature says I believe the conclusion was that the situation had now changed though I must admit I didn't quite follow it. If we're thinking of the same thread, I thought that was about LT cards. I'm talking about singles/returns. See printed page 18 / PDF page 11 of - http://www.tfl.gov.uk/tfl/pdfdocs/fa...ts-may2003.pdf "Tube singles, returns, season tickets, One Day LT Cards, ‘Youth’ LT Card seasons and Group Day tickets can also be used on a number of joint routes and services with National Rail. Tickets must be valid between the appropriate joint stations or zones. The routes a [snip] Liverpool Street to Walthamstow Central/ Tottenham Hale/Seven Sisters (but not at intermediate stations for holders of LT Cards)" Cheers, Jason. |
#35
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Kat wrote in message ...
Because you can't! (Unless they've changed the rules since last Friday) As I've mentioned before, if you load pre-pay now (by accident) you can either wait until January and use it, or get a refund via CSC Unless they've changed the rules very recently... Anything that you have loaded onto prepay can be used to buy tickets at the big ticket machines. The ticket won't be loaded onto the card, you will get a normal, printed card ticket, but the money will be deducted from the prepay balance. And as I discovered a few weeks ago, prepay seems to work quite happily on buses equipped with Oyster readers. It only charges you a penny for each ride mind you... -- -sandy |
#36
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![]() "umpston" wrote in message om... But there is still no mention on oystercard.com of the pre-pay system which has been much discussed on this group whereby, for multiple journeys, you would be charged for the approprate 1-day travelcard (or was it LT Card?) for the zones you have traversed if that is cheaper than the sum of the fares for your single journeys. Does anyone know if/when will this system be brought in - and why isn't it mentioned on the Oystercard site? Am I wrong to suspect the system can't cope with it yet? I do hope I am wrong, but it does seem odd to introduce an 'interim' prepay system now if they are going to add the daily travelcard capability later - it will confuse customers. Better to delay until the system is ready. Until they sort this out pre-pay will be a very unsatisfactory system since, if you expect to do a number of journeys in a day, you will need to decide whether your Oyster pre-pay fares (2003 prices) offer a saving or whether you'd be better off buying a paper travelcard that day, which will seem absurd when you already have an oyster in your pocket! There are currently 'undocumented features' causign the system not to deal effectively with multiple journeys. Staff training, bar those in the ticket offices and a select number of station staff is IMHO inadequate to the extreme. Yet another project that has great potential but is being introduced without well thought out implementation. |
#37
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On Wed, 3 Dec 2003 08:05:14 -0000, Robin Mayes wrote:
There are currently 'undocumented features' causign the system not to deal effectively with multiple journeys. Do tell, you can't leave us hanging on like that! David |
#38
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In message , David Walters
writes On Wed, 3 Dec 2003 08:05:14 -0000, Robin Mayes wrote: There are currently 'undocumented features' causign the system not to deal effectively with multiple journeys. Do tell, you can't leave us hanging on like that! That's all we've been told officially. One hears things from the technicians but it's hard to sort out what's true and what's conjecture... -- Kat Frogs have it easy. They can eat what bugs them. |
#39
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On Wed, 03 Dec 2003 01:44:35 +0000, Jason wrote:
On Tue, 02 Dec 2003 18:21:42 +0000, Paul Corfield wrote: On Tue, 02 Dec 2003 15:40:42 +0000, Jason wrote: I'd like to know what's going to happen when using WAGN services. Certain Underground tickets can be used between Seven Sisters, Tottenham Hale and Walthamstow Central and the intermediate statins. But you cannot use the tickets at any intermediate station as I understand matters. You will note at Walthamstow Central that the See printed page 18 / PDF page 11 of - http://www.tfl.gov.uk/tfl/pdfdocs/fa...ts-may2003.pdf "Tube singles, returns, season tickets, One Day LT Cards, ‘Youth’ LT Card seasons and Group Day tickets can also be used on a number of joint routes and services with National Rail. Tickets must be valid between the appropriate joint stations or zones. The routes a [snip] Liverpool Street to Walthamstow Central/ Tottenham Hale/Seven Sisters (but not at intermediate stations for holders of LT Cards)" Well you learn something new everyday. I do find that a very odd ruling in the way singles and returns are OK but LT cards are not. Must be something to do with the apportionment process or somesuch. validators have been installed at the entrances to both WAGN platforms. Of particular interest to me is St James Street, which isn't an Underground interchange. If there's no reader, Oyster won't know the journey has ended and will charge a zone 1-6 fare. Well given the above info re the validity then equipment should be being installed at Bethnal Green, Cambridge Heath, London Fields, Hackney Downs, Clapton, St James St, Rectory Road, Stoke Newington and Stamford Hill stations. That's quite an undertaking in such a short time. I've also spotted a problem given the recent decision to close the Walthamstow Central Ticket hall after 21.00. All the validators are in there and the side gate has no such facility. Therefore inter available pre-pay will not work where validators are not provided at these late night side exits - I believe Stoke Newington station certainly works like this. -- Paul C Admits to Working for London Underground! |
#40
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On Tue, 02 Dec 2003 23:27:23 +0000, Luke Ross
wrote: I phoned the helpline, and apparantly you need a photocard even for a prepay oyster (god knows why, when the site says you can lend it to family and friends!). However the person I spoke to did explain to me how I could get a prepay oyster and a blank photocard sent together, so I can just bung a photo in when I got it (I don't live in London). I presume they don't want everyone to do this automatically or they'd have put details on the site, but it may be worth phoning the 0845 number and explaining, if you can't get to a tube station easily at the minute. I went and got a new Oyster with a 7 day Travelcard loaded on it yesterday. I had to supply a photocard number (my NR one seemed to be good enough), but the fella stated I didn't need a dedicated LU one for my Oyster card as it was a 7 dayer. In addition, as PrePay is *officially* transferable ("you can lend it family and friends" quoth the website) why would a photocard be of any use? Rob |
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