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Old August 10th 10, 07:58 PM posted to uk.transport.london
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Default Split Ticketing to Brighton


On Aug 10, 4:25*pm, wrote:

(Mizter T) wrote:

I'm curious to know what happens when the ticket inspector turns up?
Is he/she allowed to excess someone with a ticket for less than £13?


Nothing would happen. These tickets are sold from Southern's own site,
after all.


Will that help me on the 09:20 from Cambridge to King's Cross when I have
an Off-Peak (not Day) Return? NXEA tell me it's not valid before 09:30 and
their machines now refuse to sell one before 09:30 (a bit tight for the
09:32) yet FCC's web site happily sells me that ticket for use on the
09:20 (and the 08:54 if I wanted) with TOD at NXEA's machines in Cambridge.

Barry recently confirmed here that it is a condition on the fare since a
year or two back but FCC clearly know nothing about it, despite it being
their fare and their condition.


Appears to be an issue with the Trainline and their misinterpretation
of the rules - the FCC booking engine is 'powered by' the Trainline.
Looking at East Coast's (WebTIS) booking engine, it seems to correctly
interpret the rule, showing the 09:32 as the first train it the OPR
can be used on.

Alas it's not possible to get a reservation for these trains,
otherwise the 'booked train coupon' could be presented to any member
of staff in support of any argument that the ticket holder purchased
it in good faith. Otherwise a passenger could try presenting a print-
out of the journey details from the Trainline booking. Though knowing
what the restriction is and trying to get around it might not be the
best example of something done in good faith!

You could always get in touch with FCC - if the message got to the
right person at FCC they might then get on to the Trainline and get
them to tweak their database.
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Old August 10th 10, 10:09 PM posted to uk.transport.london
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Default Split Ticketing to Brighton

In article
,
(Mizter T) wrote:

On Aug 10, 4:25*pm, wrote:

Will that help me on the 09:20 from Cambridge to King's Cross when I
have an Off-Peak (not Day) Return? NXEA tell me it's not valid before
09:30 and their machines now refuse to sell one before 09:30 (a bit
tight for the 09:32) yet FCC's web site happily sells me that ticket
for use on the 09:20 (and the 08:54 if I wanted) with TOD at NXEA's
machines in Cambridge.

Barry recently confirmed here that it is a condition on the fare since
a year or two back but FCC clearly know nothing about it, despite it
being their fare and their condition.


Appears to be an issue with the Trainline and their misinterpretation
of the rules - the FCC booking engine is 'powered by' the Trainline.
Looking at East Coast's (WebTIS) booking engine, it seems to correctly
interpret the rule, showing the 09:32 as the first train it the OPR
can be used on.

Alas it's not possible to get a reservation for these trains,
otherwise the 'booked train coupon' could be presented to any member
of staff in support of any argument that the ticket holder purchased
it in good faith. Otherwise a passenger could try presenting a print-
out of the journey details from the Trainline booking. Though knowing
what the restriction is and trying to get around it might not be the
best example of something done in good faith!


I do have a printout, indeed. But I've never had it queried by anyone from
FCC and NXEA Customer Services even gave me a refund once for the
overcharge.

You could always get in touch with FCC - if the message got to the
right person at FCC they might then get on to the Trainline and get
them to tweak their database.


But I want to be able to use the 09:20, whether or not I'm staying in
London overnight!

--
Colin Rosenstiel
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Old August 11th 10, 11:22 AM posted to uk.transport.london
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First recorded activity at LondonBanter: Aug 2003
Posts: 10,125
Default Split Ticketing to Brighton

In message
, at
12:58:49 on Tue, 10 Aug 2010, Mizter T remarked:
Will that help me on the 09:20 from Cambridge to King's Cross when I have
an Off-Peak (not Day) Return? NXEA tell me it's not valid before 09:30 and
their machines now refuse to sell one before 09:30 (a bit tight for the
09:32) yet FCC's web site happily sells me that ticket for use on the
09:20 (and the 08:54 if I wanted) with TOD at NXEA's machines in Cambridge.

Barry recently confirmed here that it is a condition on the fare since a
year or two back but FCC clearly know nothing about it, despite it being
their fare and their condition.


Appears to be an issue with the Trainline and their misinterpretation
of the rules - the FCC booking engine is 'powered by' the Trainline.
Looking at East Coast's (WebTIS) booking engine, it seems to correctly
interpret the rule, showing the 09:32 as the first train it the OPR
can be used on.


5J - 9.30 except Bdeford and Peterborough when it's 9.15

Perhaps this is a case of a missing/obsolete "Cambridge 9.15"?
--
Roland Perry
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