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| London Transport (uk.transport.london) Discussion of all forms of transport in London. |
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#1
January 9th 11, 01:32 PM
posted to uk.transport.london
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Soft touch
"Roland Perry" wrote in message
In message , at 08:07:03 on Sat, 8 Jan 2011, remarked: I've managed to arrange a refund after more than 6 weeks. We agreed a date range and station by email. That's another issue - I'm due a refund because of some kind of Oyster hiccup (which they confessed to - I didn't notice at the time), but haven't been anywhere near London to collect it recently. I also have to go to the effort of calling them to get the refund "available for collection", and frankly the whole thing is very off-putting. Yup, and it only stays available for eight days, and only from your nominated station. I fail to understand why these refunds can't be added directly to the on-line Oyster balance, and the card updated when it's next used at any on-line barrier. About the only good thing I've found is that the Oyster helpline doesn't keep you waiting for ages, or put you through to a Bangalore call centre where they've never seen an Oyster card or a Tube train. |
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