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I travel daily from High Barnet to London Bridge (or did when the
trains still ran through the city branch from Barnet...) The daily single fare is £3.40 (although I have an annual travelcard) Following the Camden derailment I made a claim against London Underground. I have just received my refund... of £46. However, the covering letter states that the refund is based on the single fare multiplied by 20 (ie. 10 weekdays worth of lack of service). Now, my arithmetic would suggest I was due £68 rather than £48. A colleague of mine who does the same journey each day made a completely independent claim for the same period and was refunded the same amount as I was. Does anyone else have experience of this, or know why it's happening? I feel a letter coming on... |
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