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Old April 5th 11, 04:50 PM posted to uk.railway,uk.transport.london
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Default Massive Disruption at Paddington - Very Badly Handled Yet Again

On 5 Apr, 17:10, "Pat O'Neill" wrote:
"amogles" wrote in message

... On 5 Apr., 15:32, Chris wrote:
Yes, it is. The real problem is Joe Public's complete lack of patience
these days. Previously, they'd work it out for themselves that the
likely delay is a couple of hours, do I want to try a different route
or shall I wait -


Interesting point.
I wonder, wether the staff at Waterloo would be aware of what was
going on and letting Reading passengers onto the corresponding train
for example? In the past it would have taken one phone call from
Paddington to Waterloo to set that up, but do the railways still think
like that?


Incident happened at 19:10
Up/Down Main opened 19:50
All lines open 20:50


In answer to those yelling about alternative options.....see above.
You'd have either been stiuck in a coach stuck in traffic or waiting
to leave Waterloo if they had announced those alternatives - while if
you'd done NOTHING, chances are you were on a train within 90 minutes
or so.

I know what option I'd have taken. Hanging around.
That's why I suggested the best option is to find out what time the
lines were closed (the info point would have known that) and allowed 2
hours for clearance. Then worked out how much longer the alternatives
were and waited, because you'd be home quicker that way!
 
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