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#1
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Hi if anyone could help me regarding a ticketing inquiry with the
EuroStar I might have it would be much appreciated. Recently I purchased some Eurostar tickets off someone who didn't need them anymore as his plans where changed and I'm starting to get worried about using them especially on New Years Eve. I phoned up Eurostar and they told me you can't yet my flat mates have done this before and have been fine even when the ticket guard checked their tickets on the train. There is also a web site where people sell there tickets I have noticed.. So anyone out there who has done this could you help reassure me its fine or should I start looking at staying in London.. If you can have any info could you please email me it would be great. Thanks.. |
#2
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On 28 Dec 2003 16:54:28 -0800 L.S said...
Recently I purchased some Eurostar tickets off someone who didn't need them anymore as his plans where changed and I'm starting to get worried about using them especially on New Years Eve. I phoned up Eurostar and they told me you can't yet my flat mates have done this before and have been fine even when the ticket guard checked their tickets on the train. There is also a web site where people sell there tickets I have noticed.. So anyone out there who has done this could you help reassure me its fine or should I start looking at staying in London.. If you can have any info could you please email me it would be great. Strictly speaking tickets are non-transferrable if you go by section 11 of Eurostar's terms & conditions found at: www.eurostar.co.uk & click on "Terms & Conditions" So what you got told on the phone was correct by Eurostar. However the chances of being picked up are very slim - tickets are checked automatically by gates at check in which simply let you through so long as the ticket is for the right date & time for which you are about to board. I suppose they have the right to check name against passport/ID details especially if you're travelling on an age related/student/rail staff discounted fare. Tickets are not checked by the train manager, a second quick check is usually carried out by staff just as you go up to the platform. Again to see if you're joining the train and not to check names against passports/ID. -- Phil Richards, London, UK European Rail Mailing List: http://groups.yahoo.com/group/europeanrail/ |
#3
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On Mon, 29 Dec 2003 08:57:46 -0000, Phil Richards
wrote: On 28 Dec 2003 16:54:28 -0800 L.S said... Recently I purchased some Eurostar tickets off someone who didn't need them anymore as his plans where changed and I'm starting to get worried about using them especially on New Years Eve. I phoned up Eurostar and they told me you can't yet my flat mates have done this before and have been fine even when the ticket guard checked their tickets on the train. There is also a web site where people sell there tickets I have noticed.. A reselling website - well there's an interesting concept. I'm amazed Eurostar haven't taken action to stop it. So anyone out there who has done this could you help reassure me its fine or should I start looking at staying in London.. If you can have any info could you please email me it would be great. Strictly speaking tickets are non-transferrable if you go by section 11 of Eurostar's terms & conditions found at: www.eurostar.co.uk & click on "Terms & Conditions" exactly. Not transferrable. So what you got told on the phone was correct by Eurostar. However the chances of being picked up are very slim - tickets are checked automatically by gates at check in which simply let you through so long as the ticket is for the right date & time for which you are about to board. I suppose they have the right to check name against passport/ID details especially if you're travelling on an age related/student/rail staff discounted fare. except that I am entitled to travel at a discounted rate and when I did so no one asked for the supporting ID (even though I had it with me). Just my little test of the system. Tickets are not checked by the train manager, a second quick check is usually carried out by staff just as you go up to the platform. Again to see if you're joining the train and not to check names against passports/ID. I agree the risks are *very* slim but it is not impossible that both documents would be checked if some other dispute arose. Interestingly the last time I travelled (only a few weeks ago) there was an on board ticket inspection in the last 40 minutes or so of the journey. This is something I have not seen done since the very earliest days of Eurostar when they did both ticket and passport checks on train. Don't worry there's a very nice detention room (for illegal immigrants) on the train if you get discovered :-) -- Paul C |
#4
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On Mon, 29 Dec 2003 18:48:09 +0000 Paul Corfield
said... There is also a web site where people sell there tickets I have noticed.. A reselling website - well there's an interesting concept. I'm amazed Eurostar haven't taken action to stop it. Ebay perhaps? I don't think Eurostar will be able to stop sales happening that way. -- Phil Richards, London, UK European Rail Mailing List: http://groups.yahoo.com/group/europeanrail/ |
#6
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![]() -- "Jenn" wrote in message ... In article , (L.S) wrote: Hi if anyone could help me regarding a ticketing inquiry with the EuroStar I might have it would be much appreciated. Recently I purchased some Eurostar tickets off someone who didn't need them anymore as his plans where changed and I'm starting to get worried about using them especially on New Years Eve. I phoned up Eurostar and they told me you can't yet my flat mates have done this before and have been fine even when the ticket guard checked their tickets on the train. There is also a web site where people sell there tickets I have noticed.. So anyone out there who has done this could you help reassure me its fine or should I start looking at staying in London.. If you can have any info could you please email me it would be great. Thanks.. technically you can't transfer them BUT in my experience with Eurostar passport checks and ticket checks are separate and carried out by different people so you are unlikely to be caught. I saw no attempt to match names. I should add that, in recent weeks, they have asked for supporting ID at Ashford and Paris when tickets have been checked through manually. regards Brian |
#7
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On Mon, 29 Dec 2003 08:57:46 -0000, Phil Richards wrote:
Strictly speaking tickets are non-transferrable if you go by section 11 of Eurostar's terms & conditions found at: www.eurostar.co.uk & click on "Terms & Conditions" So what you got told on the phone was correct by Eurostar. However the chances of being picked up are very slim - tickets are checked automatically by gates at check in which simply let you through so long as the ticket is for the right date & time for which you are about to board. I suppose they have the right to check name against passport/ID details especially if you're travelling on an age related/student/rail staff discounted fare. And this is of course only possible when there's a name on the ticket. Tickets sold in for example Belgium don't mention any name. Regards, Rian -- Rian van der Borgt, Leuven, Belgium. e-mail: www: http://www.xs4all.be/~rvdborgt/ Fix Outlook Express: http://flash.to/oe-quotefix/ Fix Outlook: http://flash.to/outlook-quotefix/ |
#8
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On 30 Dec 2003 00:40:28 GMT Rian van der Borgt
said... And this is of course only possible when there's a name on the ticket. Tickets sold in for example Belgium don't mention any name. What about bookings made by telephone or internet? Those bookings would be linked to a name on the booking system but I suppose there is no need for the name to appear on the actual ticket (but see below). In practice all Eurostar UK issued bookings (including ones bought over the counter) will have a name on them. For SNCF generally only ones booked by phone or internet will have the name of the person who booked the ticket which of course could be different to the passenger(s) names. Of course the advantage of having a name on all Eurostar tickets is to be able to retrieve the booking if tickets are lost. Eurostar's conditions of carriage allow lost or stolen tickets to be duplicated providing the original booking reference can be found. -- Phil Richards, London, UK European Rail Mailing List: http://groups.yahoo.com/group/europeanrail/ |
#9
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On Tue, 30 Dec 2003 08:39:10 -0000, Phil Richards wrote:
On 30 Dec 2003 00:40:28 GMT Rian van der Borgt said... And this is of course only possible when there's a name on the ticket. Tickets sold in for example Belgium don't mention any name. What about bookings made by telephone or internet? No idea, I haven't used that yet. Those bookings would be linked to a name on the booking system but I suppose there is no need for the name to appear on the actual ticket (but see below). [...] Of course the advantage of having a name on all Eurostar tickets is to be able to retrieve the booking if tickets are lost. Eurostar's conditions of carriage allow lost or stolen tickets to be duplicated providing the original booking reference can be found. When you book over the NMBS website, you do get a reference code if you choose to pick up your ticket at the station (at the ticket window or machine). This should be enough, I guess. Or the (unique) code on the ticket. Regards, Rian -- Rian van der Borgt, Leuven, Belgium. e-mail: www: http://www.xs4all.be/~rvdborgt/ Fix Outlook Express: http://flash.to/oe-quotefix/ Fix Outlook: http://flash.to/outlook-quotefix/ |
#10
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On 30 Dec 2003 08:58:44 GMT, (Rian van der Borgt)
wrote: When you book over the NMBS website, you do get a reference code if you choose to pick up your ticket at the station (at the ticket window or machine). This should be enough, I guess. Or the (unique) code on the ticket. I'm not sure if the SNCF and NMBS systems work the same way, but a Eurostar ticket issued on Tribute has three different references on it: 1) The 8 alphanumeric character Tribute Reference 2) The 6 character ERS Reference 3) The 8(?) digit ticket number (prefixed IV) And, of course, you can also search by name if it was entered into the record at the time of booking. Cya, Barry -- Barry Salter, barry at southie dot me dot uk Read uk.* newsgroups? Read uk.net.news.announce! DISCLAIMER: The above comments do not necessarily represent the views of my employers. |
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