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| London Transport (uk.transport.london) Discussion of all forms of transport in London. |
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#1
June 6th 11, 09:38 PM
posted to uk.transport.london
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TfL Online refund form - No more paper tickets allowed?
Is it me or has the online refund application form
(http://www.tfl.gov.uk/tfl/tickets/refunds/tuberefund/) been changed to only accept Oyster ticket numbers? It wouldn't let me proceed without (specifically) a 13 digit ticket number... I'm trying to make an application against a paper gold card (Which I was able to do a week or so ago online) I shall give the folks at LUL Customer Services a call tomorrow and see what they say - I don't expect to have to process my refunds on paper forms again just because TfL want everyone in London to use Oyster without exception. |
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