In article
s.com, Fat richard scribeth thus
On Jun 15, 1:48*pm, tony sayer wrote:
Ignoring the misposted bits at the end (sorry about that).

Yes I have made a formal complaint to TfL; also I've written to the
Evening Standard - as I said God help us if there is a real emergency
- certainly the staff at Paddington are simply not prepared nor
apparently trained for medical emergencies; and I've emailed the
Stroke Association.

It may also be worth sending a letter to the London Ambulance service,
stating your concerns and requesting that if they agree with them they
should contact TfL themselves. (Obviously they can't disclose to you
the outcome, but they can check with their paramedic whether he agrees
with your assessment)

Well done to the OP for doing something re this casualty, and I'd do
just the same thing in similar circumstances. I cannot think anyone
would criticise anyone for doing the same.

It would be a good idea to take this further and try to get the
ambulance service to talk to the railway re training their staff 'else
another day and same circumstances;(..

Why didn't the station staff just call an ambulance anyway?, after all
there're the ones to handle this and its puts the station management and
staff in the clear anyway?..

How very odd;?...

Sniped

I am not trying to stick up for any wrongdoings here and if staff have
been less than efficient in circumstances as described by CJB they
need to be addressed, just raising the point that not everybody knows
what do in general. Obviously if you have had training in first aid
you mix with and discuss with like minded people and it becomes part
of the "norm" but what percentage of people are first aid trained or
"HEAT" trained and what expectaion should we have that if I go to, say
the cinema, or a restaraunt, that any of the staff there are HEAT
trained?

Will be intersesting to see if Mr Murray is sent on an errand !

Richard

Well it seems to me in this instance that they would be putting
themselves in the clear of any blame and cover their backsides by
passing his onto the emergency services .. well that would have been
what I would have done in those circumstances course as you say some
aren't that accustomed to dealing with such incidents etc...
--
Tony Sayer