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![]() Paul Corfield wrote: On Thu, 21 Jul 2011 12:07:52 +0100, David Cantrell wrote: On Wed, Jul 20, 2011 at 07:56:26PM +0100, Paul Corfield wrote: I'm not sure that Overground is being marketed as an almost tube line in terms of frequencies. Maybe not in terms of frequencies, but it is marketed as being a tube line. Consider the announcements at stations that these days often end "there is a good service on all other underground lines, including the DLR and London Overground". That isn't a marketing point. It reflects the fact that management of Underground and Rail operations is now under Mike Brown. Therefore all TfL rail services should be grouped as a whole. The average passenger neither knows nor cares who the manager just happens to be. If the Overground is included with the Underground (for whatever reason) rather than proper railways, then people are going to treat it as being like the Underground rather than the proper railways. It's that simple. Other manifestations of this are the combined service status info on the TfL real time page and on display boards. Our internal info feed now covers DLR and Overground as well as the Tube. The average passenger is not going to take your internal info feed into account when judging the Overground frequencies. |
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