Other manifestations
of this are the combined service status info on the TfL real time page
and on display boards. Our internal info feed now covers DLR and
Overground as well as the Tube.

That is all very useful. But I do also wonder about the treatment of
the Overground as a single entity. I don't quibble with that in the
short term as a means to establish the brand. But I can already see
that it causes difficulty when eg a problem on one line may lead to
reports of a "problem on the Overground" which has zero impact on users
of the others lines but causes them to worry and/or ask staff for more
information. Is there any plan for the medium to long term to brand and
report the status of the separate Overground "lines" on the real time
page and the screens at stations?

And if not why not ? - asked in the best traditions of Select Committee
questioning of course
--
Robin
PM may be sent to rbw0{at}hotmail{dot}com