In message , at 01:44:13 on Sun, 22
Jan 2012, AJM remarked:
Yesterday I received the following e-mail from tfl informing me about a
charging error on one of my journeys, and that it will be refunded when
a next touch-in at Bexley station. The problem is, I was staying there
on vacation and returned home to Scotland on Thursday. Is there another
way to get this refund added to my card for future use as it might prove
a bit expensive to travel 400 miles to 'touch-in' to get my 1.20GBP
back?

If you don't touch in at Bexley within a week (I think it is) they'll
email you saying that it's timed out and you need to specify a new place
to pick up the refund (which will also have a ludicrously short timeout
for someone who isn't the London commuter that Oyster is designed
around).

So next time you are coming to London you need to guess which terminal
you'll arrive at (Kings Cross perhaps) and arrange for the refund to be
available. You can do that online (but it's all a bit of a performance
for £1.20).
--
Roland Perry