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#1
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There is increasing concern that traincos serving London (and
eslewhere around the country) are refusing to accept cash as payment for tickets from their automatic ticket machines. This is causing massive disrupution to potential customers especially those youngsters who do not have a credit card, or in London those whose Oyster card has run out and cannot be topped up. This situation also disadvantages thousands of tourists who expect to be able to purchase train tickets from machines with cash. In the greater London area the National Rail stations are in what is termed a 'Penalty Fare Zone.' Travelling within this zone without a ticket can incur a huge penalty fine. If tickets cannot be purchased for travel within this zone - even if the automatic ticket machines are u/s - then 'Permit to Travel' tickets are supposed to be purchased from another machine for a nominal amount of cash. These tickets then make the travel legal. The balance of the fare is then supposed to be paid at the destination. These are the ONLY tickets available for cash - well used to be. However despite PTTs being a legal requirement in the Penalty Fare Zone(s) the Permits to Travel ticket issuing machines are frequently switched off, or have been removed altogether. Notices clearly displayed at most stations state that it is a legal requirement to purchase these special PTT tickets. Yet many (most / all?) traincos have closed down or removed the PTT machines. So what is the legal situation whereas the requirement is to purchase these PTT tickets, yet the machines that issue them have been removed? CJB. |
#2
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On May 23, 11:33*pm, CJB wrote:
There is increasing concern that traincos serving London (and eslewhere around the country) are refusing to accept cash as payment for tickets from their automatic ticket machines. This is causing massive disrupution to potential customers especially those youngsters who do not have a credit card, or in London those whose Oyster card has run out and cannot be topped up. This situation also disadvantages thousands of tourists who expect to be able to purchase train tickets from machines with cash. In the greater London area the National Rail stations are in what is termed a 'Penalty Fare Zone.' Travelling within this zone without a ticket can incur a huge penalty fine. If tickets cannot be purchased for travel within this zone - even if the automatic ticket machines are u/s - then 'Permit to Travel' tickets are supposed to be purchased from another machine for a nominal amount of cash. These tickets then make the travel legal. The balance of the fare is then supposed to be paid at the destination. These are the ONLY tickets available for cash - well used to be. However despite PTTs being a legal requirement in the Penalty Fare Zone(s) the Permits to Travel ticket issuing machines are frequently switched off, or have been removed altogether. Notices clearly displayed at most stations state that it is a legal requirement to purchase these special PTT tickets. Yet many (most / all?) traincos have closed down or removed the PTT machines. So what is the legal situation whereas the requirement is to purchase these PTT tickets, yet the machines that issue them have been removed? CJB. There is a major problem with PTT machines in that they encouraged people to pay 5 pence for a journey and then not pay at the destination even if they had more cash in their possession. The legal position is surely to buy a ticket if you have the money to pay for it (as it was with the Permit to Travel machines into which you were meant to put all the money you had available up to the value of the fare (and not 5p)). |
#3
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On Wed, 23 May 2012 23:56:06 -0700 (PDT), Jonathan Harris
wrote: On May 23, 11:33*pm, CJB wrote: There is increasing concern that traincos serving London (and eslewhere around the country) are refusing to accept cash as payment for tickets from their automatic ticket machines. This is causing massive disrupution to potential customers especially those youngsters who do not have a credit card, or in London those whose Oyster card has run out and cannot be topped up. This situation also disadvantages thousands of tourists who expect to be able to purchase train tickets from machines with cash. In the greater London area the National Rail stations are in what is termed a 'Penalty Fare Zone.' Travelling within this zone without a ticket can incur a huge penalty fine. If tickets cannot be purchased for travel within this zone - even if the automatic ticket machines are u/s - then 'Permit to Travel' tickets are supposed to be purchased from another machine for a nominal amount of cash. These tickets then make the travel legal. The balance of the fare is then supposed to be paid at the destination. These are the ONLY tickets available for cash - well used to be. However despite PTTs being a legal requirement in the Penalty Fare Zone(s) the Permits to Travel ticket issuing machines are frequently switched off, or have been removed altogether. Notices clearly displayed at most stations state that it is a legal requirement to purchase these special PTT tickets. Yet many (most / all?) traincos have closed down or removed the PTT machines. So what is the legal situation whereas the requirement is to purchase these PTT tickets, yet the machines that issue them have been removed? There is a major problem with PTT machines in that they encouraged people to pay 5 pence for a journey and then not pay at the destination even if they had more cash in their possession. What do you mean by "then not pay at the destination"? do you mean refuse to pay, or avoid payment by dodging any barriers or ticket inspectors? If the former, presumably the rail companies have some way of dealing with non-payers. If the latter, they could dodge payment whether the PTT machines existed or not. -- Max Demian |
#4
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On 24/05/2012 10:33, Max Demian wrote:
On Wed, 23 May 2012 23:56:06 -0700 (PDT), Jonathan Harris There is a major problem with PTT machines in that they encouraged people to pay 5 pence for a journey and then not pay at the destination even if they had more cash in their possession. What do you mean by "then not pay at the destination"? do you mean refuse to pay, or avoid payment by dodging any barriers or ticket inspectors? If the former, presumably the rail companies have some way of dealing with non-payers. If the latter, they could dodge payment whether the PTT machines existed or not. The latter. If stopped without a ticket, you were probably up to no good. If stopped with a 5p permit to travel, you could say you intended to pay later - and if not stopped, you got a journey for 5p. -- Arthur Figgis Surrey, UK |
#5
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On Thu, 24 May 2012 17:42:09 +0100, Arthur Figgis
wrote: On 24/05/2012 10:33, Max Demian wrote: On Wed, 23 May 2012 23:56:06 -0700 (PDT), Jonathan Harris There is a major problem with PTT machines in that they encouraged people to pay 5 pence for a journey and then not pay at the destination even if they had more cash in their possession. What do you mean by "then not pay at the destination"? do you mean refuse to pay, or avoid payment by dodging any barriers or ticket inspectors? If the former, presumably the rail companies have some way of dealing with non-payers. If the latter, they could dodge payment whether the PTT machines existed or not. The latter. If stopped without a ticket, you were probably up to no good. If stopped with a 5p permit to travel, you could say you intended to pay later - and if not stopped, you got a journey for 5p. The solution is to put in more barriers, as they did a year or two ago at Paddington for the Maidenhead line, or employ more ticket inspectors. When there weren't PTT machines the ticket inspector just had to take your word for where you got on. The 'permit to travel' system regularises this, provided the machines are available and work. -- Max Demian |
#6
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"Max Demian" wrote in message
... On Wed, 23 May 2012 23:56:06 -0700 (PDT), Jonathan Harris wrote: There is a major problem with PTT machines in that they encouraged people to pay 5 pence for a journey and then not pay at the destination even if they had more cash in their possession. What do you mean by "then not pay at the destination"? do you mean refuse to pay, or avoid payment by dodging any barriers or ticket inspectors? If the former, presumably the rail companies have some way of dealing with non-payers. If the latter, they could dodge payment whether the PTT machines existed or not. Permit To Travel machines predate the widespread use of automatic ticket barriers. In the old days it was frequently possible to travel between two stations and not encounter any ticket inspection whatsoever at any point in the journey, especially if you travelled off-peak and/or didn't start/finish at one of the biggest stations. It was thus very easy to get a PTT for just 5p and if you did come across an inspector you could claim that the ticket machines at the start of your journey weren't giving change or taking notes (something an inspector on the train or at another station could not verify) and produce a £5 (or higher) note and pay your fare. If you didn't get inspected and just walked out of the station at your destination then there was nothing the rail companies could do. Thus a lot of people fare dodged but could never be charged because the system allowed them to pay on the rare occasions they encountered an inspector. -- My blog: http://adf.ly/4hi4c |
#7
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"Tim Roll-Pickering" wrote:
Permit To Travel machines predate the widespread use of automatic ticket barriers. In the old days it was frequently possible to travel between two stations and not encounter any ticket inspection whatsoever at any point in the journey, especially if you travelled off-peak and/or didn't start/finish at one of the biggest stations. It was thus very easy to get a PTT for just 5p and if you did come across an inspector you could claim that the ticket machines at the start of your journey weren't giving change or taking notes (something an inspector on the train or at another station could not verify) and produce a £5 (or higher) note and pay your fare. While doing this, you would have to be careful not to jangle the other coins in your pocket. That would give the lie to your claim of having only 5p. The problem with the Permit to Travel machines is that they were based on trust. If it was ever safe to trust people with this kind of system (some would say that in the 1950s and 60s, it was) it certainly isn't now. |
#8
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Bruce wrote:
Permit To Travel machines predate the widespread use of automatic ticket barriers. In the old days it was frequently possible to travel between two stations and not encounter any ticket inspection whatsoever at any point in the journey, especially if you travelled off-peak and/or didn't start/finish at one of the biggest stations. It was thus very easy to get a PTT for just 5p and if you did come across an inspector you could claim that the ticket machines at the start of your journey weren't giving change or taking notes (something an inspector on the train or at another station could not verify) and produce a £5 (or higher) note and pay your fare. While doing this, you would have to be careful not to jangle the other coins in your pocket. That would give the lie to your claim of having only 5p. You could plead coppers, which I can't recall PTTs or TVMs taking. Alternatively use a wallet with a tight coin compartment or a separate coin holder. The problem with the Permit to Travel machines is that they were based on trust. If it was ever safe to trust people with this kind of system (some would say that in the 1950s and 60s, it was) it certainly isn't now. True but it's the vicious circle that if machines go down and/or are locked away for the evening and weekends (as used to happen at my local station) then there are few ways to legitimately obtain a ticket at the start of your journey. I've had problems with my Oyster running out in the past, primarily when on the student discount because thanks to annual reregistration at the college and TfL annually issuing a new card I invariably had a gap each year between my season ticket expiring and being able to get a new one with the sizable discount. Because TfL staff always refused to transfer credit from my old to my new cards (and because this was before National Rail signed up to PAYG which made it even less useful in this part of town) I generally didn't keep much on them anyway. -- My blog: http://adf.ly/4hi4c |
#9
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On Fri, May 25, 2012 at 07:14:24PM +0100, Bruce wrote:
"Tim Roll-Pickering" wrote: Permit To Travel machines predate the widespread use of automatic ticket barriers. In the old days it was frequently possible to travel between two stations and not encounter any ticket inspection whatsoever at any point in the journey, especially if you travelled off-peak and/or didn't start/finish at one of the biggest stations. It was thus very easy to get a PTT for just 5p and if you did come across an inspector you could claim that the ticket machines at the start of your journey weren't giving change or taking notes (something an inspector on the train or at another station could not verify) and produce a £5 (or higher) note and pay your fare. While doing this, you would have to be careful not to jangle the other coins in your pocket. That would give the lie to your claim of having only 5p. If you have no idea how much the ticket is, it would be stupid to guess, given that you don't know if there will be a manned ticket office at the other end to sort it out for you. Sure, 5p is unrealistically low, but given that there are single tickets less than two quid, I'd never put more than a pound in, just to make sure I don't get ripped off. The problem with the Permit to Travel machines is that they were based on trust. If it was ever safe to trust people with this kind of system (some would say that in the 1950s and 60s, it was) it certainly isn't now. True. But you can't solve social problems with technology. You need to either have manned ticket offices, manned ticket barriers (where the man can sell you a ticket or help you use the ticket machine; the ticket machine must accept all common means of payment), or staff on trains who, again, will accept all common means of payment. Southern, at least, appear to be slowly learning this, although their ticket machines are still a bit crap at selling travelcards. -- David Cantrell | Minister for Arbitrary Justice While researching this email, I was forced to carry out some investigative work which unfortunately involved a bucket of puppies and a belt sander -- after JoeB, in the Monastery |
#10
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On May 24, 7:56*am, Jonathan Harris
wrote: On May 23, 11:33*pm, CJB wrote: There is increasing concern that traincos serving London (and eslewhere around the country) are refusing to accept cash as payment for tickets from their automatic ticket machines. This is causing massive disrupution to potential customers especially those youngsters who do not have a credit card, or in London those whose Oyster card has run out and cannot be topped up. This situation also disadvantages thousands of tourists who expect to be able to purchase train tickets from machines with cash. In the greater London area the National Rail stations are in what is termed a 'Penalty Fare Zone.' Travelling within this zone without a ticket can incur a huge penalty fine. If tickets cannot be purchased for travel within this zone - even if the automatic ticket machines are u/s - then 'Permit to Travel' tickets are supposed to be purchased from another machine for a nominal amount of cash. These tickets then make the travel legal. The balance of the fare is then supposed to be paid at the destination. These are the ONLY tickets available for cash - well used to be. However despite PTTs being a legal requirement in the Penalty Fare Zone(s) the Permits to Travel ticket issuing machines are frequently switched off, or have been removed altogether. Notices clearly displayed at most stations state that it is a legal requirement to purchase these special PTT tickets. Yet many (most / all?) traincos have closed down or removed the PTT machines. So what is the legal situation whereas the requirement is to purchase these PTT tickets, yet the machines that issue them have been removed? CJB. There is a major problem with PTT machines in that they encouraged people to pay 5 pence for a journey and then not pay at the destination even if they had more cash in their possession. The legal position is surely to buy a ticket if you have the money to pay for it (as it was with the Permit to Travel machines into which you were meant to put all the money you had available up to the value of the fare (and not 5p)). Yes - but most (all?) of the ticket machines have been altered so as not to take cash. Only the PTT machines could take cash. Now these latter are all out-of-contract and are being removed or left switched off. However the law states that a PTT MUST be purchased if a normal ticket cannot - yet it is now impossible to purchase a PTT. So either new PTT machine must be provided or the law has to be changed. Its a catch-22 for customers that cannot be acceptable. CJB. |
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