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#1
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![]() Leyton tube about 8pm Saturday night. Hope there weren't too many pre-pay people going through... For what it's worth, I have a season Oyster so didn't stop to question it. Then, as it happened, I forgot I was going out of my zone without pre-pay. When I got to South Woodford, I couldn't get out of course, so rather than even making me pay an extension, the 2 SAs kindly let me out for free (perhaps cos we both talked the same Oyster jargon :-), and I promised to go and put some pre-pay on to get back in later on. However, if I HAD had Pre-pay on the Oyster, what would have happened given that I had no entry recorded? Just an unresolved journey or a charge of how much on the pre-pay? |
#2
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In message , Dave Newt
writes Leyton tube about 8pm Saturday night. Hope there weren't too many pre-pay people going through... Are you certain the readers were off? The gates can be set to open but wouldn't normally be powered down unless there's a fault. For what it's worth, I have a season Oyster so didn't stop to question it. Then, as it happened, I forgot I was going out of my zone without pre-pay. When I got to South Woodford, I couldn't get out of course, so rather than even making me pay an extension, the 2 SAs kindly let me out for free (perhaps cos we both talked the same Oyster jargon :-), and I promised to go and put some pre-pay on to get back in later on. However, if I HAD had Pre-pay on the Oyster, what would have happened given that I had no entry recorded? Just an unresolved journey or a charge of how much on the pre-pay? If you had no Pre Pay and went out of Zone you'd have a debit of £1.00 showing. On the way back you'd need to put £2.00 for the cost of two extensions (assuming you have 1 - 2) -- Kat Me, Ambivalent? Well, yes and no. |
#3
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Kat wrote:
In message , Dave Newt writes Leyton tube about 8pm Saturday night. Hope there weren't too many pre-pay people going through... Are you certain the readers were off? The gates can be set to open but wouldn't normally be powered down unless there's a fault. Absolutely. No lights and no reaction. (I tried briefly.) In fact, when I got out at South Woodford, I didn't understand why the machine's "View Oyster Usage" option didn't show that I had just come from Leyton. Later I remembered it was because the machines were off, so the entire journey didn't exist. For what it's worth, I have a season Oyster so didn't stop to question it. Then, as it happened, I forgot I was going out of my zone without pre-pay. When I got to South Woodford, I couldn't get out of course, so rather than even making me pay an extension, the 2 SAs kindly let me out for free (perhaps cos we both talked the same Oyster jargon :-), and I promised to go and put some pre-pay on to get back in later on. However, if I HAD had Pre-pay on the Oyster, what would have happened given that I had no entry recorded? Just an unresolved journey or a charge of how much on the pre-pay? If you had no Pre Pay and went out of Zone you'd have a debit of £1.00 showing. So it would assume I had started in Z1-3 (my season)? So if a Z6-D gate had been off, I would have only paid £1 to get out in Z4, since it would have assumed I came in in Z1-3? On the way back you'd need to put £2.00 for the cost of two extensions (assuming you have 1 - 2) Oh yeah, getting back would not be a problem - I mean the extension calculator didn't know where I got on in this case, so I am just wondering how it would guess where I got on (and what it would guess). |
#4
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In message , Dave Newt
writes Kat wrote: Are you certain the readers were off? The gates can be set to open but wouldn't normally be powered down unless there's a fault. Absolutely. No lights and no reaction. (I tried briefly.) OK, I can find out about that. So it would assume I had started in Z1-3 (my season)? So if a Z6-D gate had been off, I would have only paid £1 to get out in Z4, since it would have assumed I came in in Z1-3? On the way back you'd need to put £2.00 for the cost of two extensions (assuming you have 1 - 2) Oh yeah, getting back would not be a problem - I mean the extension calculator didn't know where I got on in this case, so I am just wondering how it would guess where I got on (and what it would guess). I've given up assuming anything about what Oyster cards might guess. If you go to a ticket office and get your journey resolved, you can tell them where and why you couldn't validate the start of your journey and they ought to accept your word for it. I imagine you've used your Oyster since Saturday, so how much did you have to pay? -- Kat Me, Ambivalent? Well, yes and no. |
#5
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Kat wrote:
In message , Dave Newt writes Kat wrote: Are you certain the readers were off? The gates can be set to open but wouldn't normally be powered down unless there's a fault. Absolutely. No lights and no reaction. (I tried briefly.) OK, I can find out about that. So it would assume I had started in Z1-3 (my season)? So if a Z6-D gate had been off, I would have only paid £1 to get out in Z4, since it would have assumed I came in in Z1-3? On the way back you'd need to put £2.00 for the cost of two extensions (assuming you have 1 - 2) Oh yeah, getting back would not be a problem - I mean the extension calculator didn't know where I got on in this case, so I am just wondering how it would guess where I got on (and what it would guess). I've given up assuming anything about what Oyster cards might guess. If you go to a ticket office and get your journey resolved, you can tell them where and why you couldn't validate the start of your journey and they ought to accept your word for it. I imagine you've used your Oyster since Saturday, so how much did you have to pay? Hmm, nothing in this case - my journey was not unresolved, since the machines were off on entry, and the SAs were nice on exit. :-) (Plus I didn't reenter anyway, got a lift home.) I think at South Woodford there is no cash office inside the gate, so they had to let me out even if they were gonna make me buy an extension. However, they made it clear they didn't expect me to, they just said "we'd suggest you put some prepay on for coming back and if this journey comes up as unresolved, go to the ticket office to sort it out". In a way, I am glad there wasn't any prepay on it, since I don't know how much it would have deducted! |
#6
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In message , Dave Newt
writes In a way, I am glad there wasn't any prepay on it, since I don't know how much it would have deducted! It wouldn't have mattered if there *was* or *was not* Pre Pay on it, if the validators had been working you'd have been charged £1.00 anyway. No Pre Pay at all and it's a debit (shows as -£1.00) Any Pre Pay amount at all (say 20p) and it would show -£0.80 or whatever. Pre Pay is enabled on ALL Oyster cards... except ours it seems. -- Kat Me, Ambivalent? Well, yes and no. |
#7
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In message , Dave Newt
writes Hmm, nothing in this case - my journey was not unresolved, since the machines were off on entry, and the SAs were nice on exit. :-) I thought you said you couldn't get out at South Woodford. Was this because the Oyster wouldn't open the gate or because you didn't try because you realised that not validating at Leyton would cause problems? -- Kat Me, Ambivalent? Well, yes and no. |
#8
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Are you certain the readers were off? The gates can be set to open but
wouldn't normally be powered down unless there's a fault. I've saved a small fortune out of zone recently because the gates at stations are open and the Oyster readers don't do anything (no noise, no LED, nothing recorded on the card) when you touch your card on them. There's no point in these endless "remember to touch your card on the reader even if the gates are open" messages and posters if the readers are all switched off! This has happened to me at London Bridge, Morden, South Wimbledon and Vauxhall (NR) in the past two weeks - I want to give TfL my money but apparently they don't want it! |
#10
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![]() As I mentioned in another thread the Vauxhall NR reader do not seem to update the status of the card as you pass through. I often take Vauxhall NR - Waterloo - Bank - Shadwell DLR (SWT and the Drain is usually quicker than underground via Oxford Circus) but if I use the Oyster to enter at Vauxhall NR then use the validators on exit at Shadwell DLR the screens at Shadwell show 'Enter' rather than 'Exit' and I get an unresolved journey, even though it is all within my Travelcard zones. Vauxhall NR also does not show up on the journey record on the large ticket machines - although the DLR also shows up as blanks come to think of it. You have to validate in at Waterloo (Waterloo & City) platforms, as you always need to have swiped in and out for the part of your journey where Prepay is valid, even if you havea vaild travelcard covering all the zones. |
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