On 18/03/2014 11:00, Roland Perry wrote:
http://metro.co.uk/2014/03/16/thousa...-after-oyster-
readers-charge-wrong-card-in-contactless-glitch-4610552/

"Just under one per cent of all Oyster and contactless journeys involve
a card clash and we are seeing this number continue to drop each week."

Sorry, but 1% seems very high.


My experience of card clash is an error 94 & the gates don't open.

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In message , at 17:46:47 on
Tue, 18 Mar 2014, Tony Dragon remarked:
http://metro.co.uk/2014/03/16/thousa...-after-oyster-
readers-charge-wrong-card-in-contactless-glitch-4610552/

"Just under one per cent of all Oyster and contactless journeys involve
a card clash and we are seeing this number continue to drop each week."

Sorry, but 1% seems very high.

My experience of card clash is an error 94 & the gates don't open.

I didn't think that gates were enabled for contactless cards yet.
--
Roland Perry

On 18/03/2014 18:28, Roland Perry wrote:

http://metro.co.uk/2014/03/16/thousa...-after-oyster-
readers-charge-wrong-card-in-contactless-glitch-4610552/

"Just under one per cent of all Oyster and contactless journeys involve
a card clash and we are seeing this number continue to drop each week."

Sorry, but 1% seems very high.

My experience of card clash is an error 94 & the gates don't open.

I didn't think that gates were enabled for contactless cards yet.

Given there's a not-insignificant trial running, I'd suggest they are.

In message , at 19:18:24 on Tue, 18 Mar
2014, Mizter T remarked:
http://metro.co.uk/2014/03/16/thousa...-after-oyster-
readers-charge-wrong-card-in-contactless-glitch-4610552/

"Just under one per cent of all Oyster and contactless journeys involve
a card clash and we are seeing this number continue to drop each week."

Sorry, but 1% seems very high.

My experience of card clash is an error 94 & the gates don't open.

I didn't think that gates were enabled for contactless cards yet.

Given there's a not-insignificant trial running, I'd suggest they are.

I'd forgotten about the trial.

But it's very worrying that they are charging the credit cards of people
not signed up to the trial. That seems to me to be completely wrong, on
many levels (for example, it means anyone can join the 'trial' just by
proffering their card).
--
Roland Perry

On 18/03/2014 19:34, Roland Perry wrote:

http://metro.co.uk/2014/03/16/thousa...for-bus-after-
oyster-readers-charge-wrong-card-in-contactless-glitch-4610552/

"Just under one per cent of all Oyster and contactless journeys
involve a card clash and we are seeing this number continue to
drop each week."

Sorry, but 1% seems very high.

My experience of card clash is an error 94 & the gates don't open.

I didn't think that gates were enabled for contactless cards yet.

Given there's a not-insignificant trial running, I'd suggest they are.

I'd forgotten about the trial.

But it's very worrying that they are charging the credit cards of people
not signed up to the trial. That seems to me to be completely wrong, on
many levels (for example, it means anyone can join the 'trial' just by
proffering their card).

The Metro story you referenced in the original post refers to buses -
CPC acceptance is not a trial on buses, it's been accepted as a fare
payment method since December 2012.

FWIW, trying my contactless credit card on validators (both on gates and
standalone) has resulted in an error message, can't remember which one.

There are now posters and signs around the transport network warning
against card clash, but I think the message should have been delivered
earlier and more forcefully.

In message , at 20:03:09 on Tue, 18 Mar
2014, Mizter T remarked:

On 18/03/2014 19:34, Roland Perry wrote:

http://metro.co.uk/2014/03/16/thousa...for-bus-after-
oyster-readers-charge-wrong-card-in-contactless-glitch-4610552/

"Just under one per cent of all Oyster and contactless journeys
involve a card clash and we are seeing this number continue to
drop each week."

Sorry, but 1% seems very high.

My experience of card clash is an error 94 & the gates don't open.

I didn't think that gates were enabled for contactless cards yet.

Given there's a not-insignificant trial running, I'd suggest they are.

I'd forgotten about the trial.

But it's very worrying that they are charging the credit cards of people
not signed up to the trial. That seems to me to be completely wrong, on
many levels (for example, it means anyone can join the 'trial' just by
proffering their card).

The Metro story you referenced in the original post refers to buses -
CPC acceptance is not a trial on buses, it's been accepted as a fare
payment method since December 2012.

I know, but someone mentioned "gates" (error 94 etc), which I don't
recall ever seeing on a bus.

FWIW, trying my contactless credit card on validators (both on gates
and standalone) has resulted in an error message, can't remember which
one.

There are now posters and signs around the transport network warning
against card clash, but I think the message should have been delivered
earlier and more forcefully.

That's another message from the newspaper article - the need for such
warnings, which are quite frankly a desperate attempt to cover up a
massive technology failure.
--
Roland Perry

Roland Perry wrote on 18 March 2014 20:47:53 ...
In message , at 20:03:09 on Tue, 18 Mar
2014, Mizter T remarked:

On 18/03/2014 19:34, Roland Perry wrote:

http://metro.co.uk/2014/03/16/thousa...for-bus-after-
oyster-readers-charge-wrong-card-in-contactless-glitch-4610552/

"Just under one per cent of all Oyster and contactless journeys
involve a card clash and we are seeing this number continue to
drop each week."

Sorry, but 1% seems very high.

My experience of card clash is an error 94 & the gates don't open.

I didn't think that gates were enabled for contactless cards yet.

Given there's a not-insignificant trial running, I'd suggest they are.

I'd forgotten about the trial.

But it's very worrying that they are charging the credit cards of people
not signed up to the trial. That seems to me to be completely wrong, on
many levels (for example, it means anyone can join the 'trial' just by
proffering their card).

The Metro story you referenced in the original post refers to buses -
CPC acceptance is not a trial on buses, it's been accepted as a fare
payment method since December 2012.

I know, but someone mentioned "gates" (error 94 etc), which I don't
recall ever seeing on a bus.

FWIW, trying my contactless credit card on validators (both on gates
and standalone) has resulted in an error message, can't remember which
one.

There are now posters and signs around the transport network warning
against card clash, but I think the message should have been delivered
earlier and more forcefully.

That's another message from the newspaper article - the need for such
warnings, which are quite frankly a desperate attempt to cover up a
massive technology failure.

I'm not sure I'd describe it as a *technology* failure. The passenger
has presented a set of cards to the reader, two of which have validity
for the journey. What do you expect to happen in those circumstances?

If the card furthest away from the reader pad is on the edge of the
acceptable range, it may or may not be read. So you might get a card
clash (neither card accepted - try again) or you might have the nearest
card used for the journey.

The failure is the lack of communication for several YEARS, by both TfL
and the banks. It took me some time to realise that the frequent
mis-read of my Oyster (Freedom Pass) at Tube stations was caused by the
RFID Barclaycard in the same wallet. That was long before RFID cards
had any validity on TfL services. Neither Barclaycard nor TfL had
bothered to warn me.
--
Richard J.
(to email me, swap 'uk' and 'yon' in address)

On 18/03/2014 19:34, Roland Perry wrote:
In message , at 19:18:24 on Tue, 18 Mar
2014, Mizter T remarked:
http://metro.co.uk/2014/03/16/thousa...-after-oyster-

readers-charge-wrong-card-in-contactless-glitch-4610552/

"Just under one per cent of all Oyster and contactless journeys
involve
a card clash and we are seeing this number continue to drop each
week."

Sorry, but 1% seems very high.

My experience of card clash is an error 94 & the gates don't open.

I didn't think that gates were enabled for contactless cards yet.

Given there's a not-insignificant trial running, I'd suggest they are.

I'd forgotten about the trial.

But it's very worrying that they are charging the credit cards of people
not signed up to the trial. That seems to me to be completely wrong, on
many levels (for example, it means anyone can join the 'trial' just by
proffering their card).

Neither card was charged, but the gates would not open.

Contactless card, oyster card & fredom pass all clash.

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In message , at 21:17:28 on
Wed, 19 Mar 2014, Tony Dragon remarked:
My experience of card clash is an error 94 & the gates don't open.

I didn't think that gates were enabled for contactless cards yet.

Given there's a not-insignificant trial running, I'd suggest they are.

I'd forgotten about the trial.

But it's very worrying that they are charging the credit cards of people
not signed up to the trial. That seems to me to be completely wrong, on
many levels (for example, it means anyone can join the 'trial' just by
proffering their card).

Neither card was charged, but the gates would not open.

Contactless card, oyster card & fredom pass all clash.

Yes, that's your experience. Others (albeit only reported in the press
so far on buses) is that two cards can be recognised, and both "charged"
(although one might be a season, but that's still an overcharge
scenario).
--
Roland Perry

On 18/03/2014 17:46, Tony Dragon wrote:
My experience of card clash is an error 94 & the gates don't open.

My experience (several times) is that got card clashes quite often:
unfortunately sometimes I got through the entry gate by following
someone just ahead, and then found an unresolved journey at the exit
gate (which then took me at least 30 mins on the phone to resolve).

I have learned from this to keep my Oyster card in a separate card
folder to all others, which is a real nuisance. But it seems the only
way.

As we accumulate more an more RFID cards (my credit card supplier has
refused to provide me with a non-RFID version) we will simply have to
keep a separate card holder for each and every card. Welcome to the
inconvenience of the pay-wave future.


--
Clive Page