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London Transport (uk.transport.london) Discussion of all forms of transport in London. |
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For the last few days I've been using a PAYG Oyster card instead of my
normal paper Travelcard. I did one of my usual journeys - tube from Waterloo to Balham, then train to Thornton Heath - on Wednesday evening. But the Oyster card reader at Balham didn't work properly. The gate opened but didn't record my touch-out, so I've got an unresolved journey. TfL, despite knowing my email address because that's what I use to sign in to their website to make sure they haven't ripped me off, couldn't be bothered to notify me. I only know about the unresolved journey because I don't trust Oyster and went and checked. And of course I can't submit my claim for a refund using my normal web browser which works on every other site. I have to use Firefox instead. It remains to be seen whether I actually end up being charged the right amount or not. And, of course, I have to use Oyster again to pick up my refund. I didn't see any option on the website for "refund my credit card" or "send me a cheque", they just blithely assume that I use Oyster all the time, when in fact I was planning on getting a Travelcard again on Tuesday and not using the trains at all this weekend. -- David Cantrell | top google result for "topless karaoke murders" More people are driven insane through religious hysteria than by drinking alcohol. -- W C Fields |
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