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Old November 14th 14, 09:13 PM posted to uk.transport.london
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Default ITSO Travelcards

On 14/11/2014 20:05, Paul Corfield wrote:
On Fri, 14 Nov 2014 12:51:11 -0600,
wrote:

[snip]

I find that explanation very odd. So all the unibus services run in
various cities in England with route numbers prefixed with "U" can't
accept ITSO cards? I frankly don't believe that.

There are 5 "U" routes in Southampton and a route called Unibus in
Canterbury. While designed for students they're normal public services
and will accept ITSO concessionary passes from English local
authorities. Exeter city services are famously lettered rather than
numbered.

There are also loads of letter prefixed routes across the UK and I'm
amazed that there could be even a partial situation whereby some
routes cannot read and accept ITSO smartcards. This is particularly
the case where local authorities rely on electronic data for usage
information for reimbursement purposes.

Note I'm not saying Ms Pidgeon is "lying". I just don't buy the
explanation as surely the issue has arisen before now and should have
been resolved?

[/snip]

Paul, you are right - it is a very opdd explanation.
It seems to have conflated two issues. Yes, there are some constraints
within ITSO which can prevent certain letters being used in certain
circumstances to record a route number in a trasnaction record. But that
can be circumvented, and in any case the transaction record doesn't have
to show the same route number that the public sees.

More likely the ITSO on Prestige rollout hasn't hit all the buses yet.
The buses need both the ITSO 'shell and product keys' so they can read
the ENCTS cards and the concession products on them., and they also need
the 'commercial rules' to know that they can accept these cards. My
guess would be that one or the other hasn't bee completed yet.

Just my £0.02 contribution

Kevin
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Old November 14th 14, 11:20 PM posted to uk.transport.london
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Posts: 4,877
Default ITSO Travelcards

In article ,
(Kevin Ayton) wrote:

On 14/11/2014 20:05, Paul Corfield wrote:
On Fri, 14 Nov 2014 12:51:11 -0600,

wrote:

[snip]

I find that explanation very odd. So all the unibus services run in
various cities in England with route numbers prefixed with "U" can't
accept ITSO cards? I frankly don't believe that.

There are 5 "U" routes in Southampton and a route called Unibus in
Canterbury. While designed for students they're normal public services
and will accept ITSO concessionary passes from English local
authorities. Exeter city services are famously lettered rather than
numbered.

There are also loads of letter prefixed routes across the UK and I'm
amazed that there could be even a partial situation whereby some
routes cannot read and accept ITSO smartcards. This is particularly
the case where local authorities rely on electronic data for usage
information for reimbursement purposes.

Note I'm not saying Ms Pidgeon is "lying". I just don't buy the
explanation as surely the issue has arisen before now and should have
been resolved?

[/snip]

Paul, you are right - it is a very opdd explanation.
It seems to have conflated two issues. Yes, there are some
constraints within ITSO which can prevent certain letters being used
in certain circumstances to record a route number in a trasnaction
record. But that can be circumvented, and in any case the transaction
record doesn't have to show the same route number that the public
sees.

More likely the ITSO on Prestige rollout hasn't hit all the buses
yet. The buses need both the ITSO 'shell and product keys' so they
can read the ENCTS cards and the concession products on them., and
they also need the 'commercial rules' to know that they can accept
these cards. My guess would be that one or the other hasn't bee
completed yet.

Just my £0.02 contribution


Don't they all have to handle ITSO cards now to allow Southern's "The Key"
card to be handled correctly and charges deducted?

--
Colin Rosenstiel
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Old November 15th 14, 01:49 PM posted to uk.transport.london
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Posts: 4,877
Default ITSO Travelcards

In article ,
(Paul Corfield) wrote:

On Fri, 14 Nov 2014 18:20:00 -0600,

wrote:

In article ,

(Kevin Ayton) wrote:


Paul, you are right - it is a very opdd explanation.
It seems to have conflated two issues. Yes, there are some
constraints within ITSO which can prevent certain letters being used
in certain circumstances to record a route number in a trasnaction
record. But that can be circumvented, and in any case the transaction
record doesn't have to show the same route number that the public
sees.

More likely the ITSO on Prestige rollout hasn't hit all the buses
yet. The buses need both the ITSO 'shell and product keys' so they
can read the ENCTS cards and the concession products on them., and
they also need the 'commercial rules' to know that they can accept
these cards. My guess would be that one or the other hasn't bee
completed yet.

Just my £0.02 contribution


Don't they all have to handle ITSO cards now to allow Southern's "The
Key" card to be handled correctly and charges deducted?


You are right that Southern's Key does have to be handled by buses in
terms of processing a Travelcard held on the card. I am not sure that
any charges can be deducted because PAYG does not work on ITSO cards
in the same way as for Oyster. That does raise a little question in my
head as to what happens if someone has an Out Boundary Z26 travelcard
on a Key Card and travels by train into Zone 1. Do they get penalty
fared?

AIUI ITSO relies on "product definitions" being recognised by readers.
If the definitions of English concessionary permits haven't been
loaded then cards can't be processed. I do think the readers
recognise the presence of an ENCTS ITSO card though. I'm sure I've
seen people present them on TfL buses and the error beeps sound. I
assume the definitions for Travelcards and national rail tickets into
the zonal area have been loaded on the TfL readers for Key and C2C
Smart users.


Aha! The Southern product is more limited than I understood. We are looking
forward to their developments in Cambridge now of course. Indeed if you try
to buy a ticket from the GTR web sites they all go to the Southern site. We
are promised "The Key" real soon now.

--
Colin Rosenstiel
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Old November 15th 14, 02:52 PM posted to uk.transport.london
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Posts: 299
Default ITSO Travelcards

On Saturday, 15 November 2014 14:49:24 UTC, wrote:
In article ,
(Paul Corfield) wrote:

On Fri, 14 Nov 2014 18:20:00 -0600,

wrote:

In article ,

(Kevin Ayton) wrote:


Paul, you are right - it is a very opdd explanation.
It seems to have conflated two issues. Yes, there are some
constraints within ITSO which can prevent certain letters being used
in certain circumstances to record a route number in a trasnaction
record. But that can be circumvented, and in any case the transaction
record doesn't have to show the same route number that the public
sees.

More likely the ITSO on Prestige rollout hasn't hit all the buses
yet. The buses need both the ITSO 'shell and product keys' so they
can read the ENCTS cards and the concession products on them., and
they also need the 'commercial rules' to know that they can accept
these cards. My guess would be that one or the other hasn't bee
completed yet.

Just my £0.02 contribution

Don't they all have to handle ITSO cards now to allow Southern's "The
Key" card to be handled correctly and charges deducted?


You are right that Southern's Key does have to be handled by buses in
terms of processing a Travelcard held on the card. I am not sure that
any charges can be deducted because PAYG does not work on ITSO cards
in the same way as for Oyster. That does raise a little question in my
head as to what happens if someone has an Out Boundary Z26 travelcard
on a Key Card and travels by train into Zone 1. Do they get penalty
fared?

AIUI ITSO relies on "product definitions" being recognised by readers.
If the definitions of English concessionary permits haven't been
loaded then cards can't be processed. I do think the readers
recognise the presence of an ENCTS ITSO card though. I'm sure I've
seen people present them on TfL buses and the error beeps sound. I
assume the definitions for Travelcards and national rail tickets into
the zonal area have been loaded on the TfL readers for Key and C2C
Smart users.


Aha! The Southern product is more limited than I understood. We are looking
forward to their developments in Cambridge now of course. Indeed if you try
to buy a ticket from the GTR web sites they all go to the Southern site. We
are promised "The Key" real soon now.

--
Colin Rosenstiel


Southern's version of PAYG is called Keygo. It requires a card auto-topup to be set, and the fares charged are calculated in the back office. It's only available at the moment in the Crawley and Brighton areas on rail, Metrobus and Brighton Buses.


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Old November 15th 14, 03:42 PM posted to uk.transport.london
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Posts: 4,877
Default ITSO Travelcards

In article ,
(Matthew Dickinson) wrote:

On Saturday, 15 November 2014 14:49:24 UTC,
wrote:
In article ,
(Paul Corfield) wrote:

On Fri, 14 Nov 2014 18:20:00 -0600,

wrote:

In article ,
(Kevin Ayton) wrote:

Paul, you are right - it is a very opdd explanation.
It seems to have conflated two issues. Yes, there are some
constraints within ITSO which can prevent certain letters being
used in certain circumstances to record a route number in a
trasnaction record. But that can be circumvented, and in any case
the transaction record doesn't have to show the same route number
that the public sees.

More likely the ITSO on Prestige rollout hasn't hit all the buses
yet. The buses need both the ITSO 'shell and product keys' so they
can read the ENCTS cards and the concession products on them., and
they also need the 'commercial rules' to know that they can accept
these cards. My guess would be that one or the other hasn't bee
completed yet.

Just my £0.02 contribution

Don't they all have to handle ITSO cards now to allow Southern's
"The Key" card to be handled correctly and charges deducted?

You are right that Southern's Key does have to be handled by buses in
terms of processing a Travelcard held on the card. I am not sure that
any charges can be deducted because PAYG does not work on ITSO cards
in the same way as for Oyster. That does raise a little question in my
head as to what happens if someone has an Out Boundary Z26 travelcard
on a Key Card and travels by train into Zone 1. Do they get penalty
fared?

AIUI ITSO relies on "product definitions" being recognised by readers.
If the definitions of English concessionary permits haven't been
loaded then cards can't be processed. I do think the readers
recognise the presence of an ENCTS ITSO card though. I'm sure I've
seen people present them on TfL buses and the error beeps sound. I
assume the definitions for Travelcards and national rail tickets into
the zonal area have been loaded on the TfL readers for Key and C2C
Smart users.


Aha! The Southern product is more limited than I understood. We are
looking forward to their developments in Cambridge now of course.
Indeed if you try to buy a ticket from the GTR web sites they all
go to the Southern site. We are promised "The Key" real soon now.


Southern's version of PAYG is called Keygo. It requires a card
auto-topup to be set, and the fares charged are calculated in the
back office. It's only available at the moment in the Crawley and
Brighton areas on rail, Metrobus and Brighton Buses.


I was more thinking of automatic pickup at gates of tickets bought online.
That's the desperate need at Cambridge where ticket vending capacity is
stretched beyond breaking point at the strangest of times.

Queues out of the door between 9 and 10 on Saturday mornings I knew about
but 4 on a Friday afternoon (according to a Tweet by Mary Beard) was a new
one yesterday.

--
Colin Rosenstiel
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