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#41
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![]() "Theo Markettos" wrote in message ... tim..... wrote: "Theo Markettos" wrote in message ... tim..... wrote: "Theo Markettos" wrote in message ... [quoted entire message] IME this is a problem with almost every major country in the world Why should London have to try hard to solve it? To which problem do you refer? being (un)able to buy "national" rail tickets rather than just local tickets from the machine in the airport metro station. (obviously this is not always a problem where the airport is served by the local national rail network) Gatwick /is/ served by the national rail network. I know, but the criticism in the document was aimed at Heathrow tim |
#42
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#43
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In article ,
(Theo Markettos) wrote: they shouldn't have to decide whether they want a train in Southern, Gatwick Express or FCC colours, They will all be within the GTR franchise from next year and are all run by Govia already. -- Colin Rosenstiel |
#44
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On 2014-10-11 14:04:17 +0000, Theo Markettos said:
Gatwick /is/ served by the national rail network. And a large number of passengers are hoping to take a train to London, but that means they have to deal with National Rail. In which case they shouldn't have to decide whether they want a train in Southern, Gatwick Express or FCC colours, or whether they want a ticket that allows them to travel during some vaguely-specified hours called 'peak'. It's no wonder the queues at Gatwick are a problem if the staff have to explain all this, especially to people who might not speak English. And the ticket machines are worse: instead of saying 'are you coming back today?' and 'if you want to travel to London before 10am Monday-Friday, press here', they offer bewildering names like Super Off-Peak Travelcards that not even the denizens of this group know exactly what they mean. An awful lot of people do know as they are regulars. And for those who don't, there are both manned windows and roving assistance staff. Neil -- Neil Williams Put my first name before the @ to reply. |
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