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#1
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Is it just me or are NR station staff outside London complete arseholes? At
Waterloo on Friday I showed my Oyster card to the ticket person, told them it was zone 1-4 and I was charged the extra to Staines. I couldnt buy a return cause I was coming back the next day (is this for real?). When I was at Staines today for my return journey, the price back to Waterloo was £6 and when I showed him my Oyster card, he asked what it was. I did a double take and explained it was a zone 1-4 Oyster pass. He looked at it in great detail, in a childish 'what is this?' melodramatic method. "I cant see any dates on this", he said. "It doesnt show the dates", I said. "It's an electronic card. Dont you have a reader?". And suddenly I'd enountered arsehole of the day. Until I remembered I had a receipt for the last purchase this dick was determined to be as unhelpful as possible. He seemed almost annoyed that I had the receipt. Why are people like this employed? Martin |
#2
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In article , Martin
writes Is it just me or are NR station staff outside London complete arseholes? [...] When I was at Staines today [...] Why are people like this employed? I think you're being unfair. Assume that he hasn't been trained on the presence of Oyster and what to do with them. How would you expect him to behave when presented (from his point of view) with some oik claiming that this blank lump of plastic entitles him to a discount on his ticket? He seemed almost annoyed that I had the receipt. At this point I suspect it's human nature - he's been so sure he was in the right and you were trying it on, and then he turns out to be wrong. Some people are interested in learning, but most just get annoyed. -- Clive D.W. Feather, writing for himself | Home: Tel: +44 20 8495 6138 (work) | Web: http://www.davros.org Fax: +44 870 051 9937 | Work: Written on my laptop; please observe the Reply-To address |
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