On 03/01/2016 17:32, Paul Corfield wrote:

Paul, thanks for your explanation.

Well far too many people were getting ridiculously excited about "free
travel" - it was all over Twitter. By the time the excitement reached
fever pitch the fault had been fixed.

I wonder how they brought the system back up - I assumed that there
would have been quite a number travelling using Oyster who didn't have
their card read on entry who would have been expected to touch out after
the system came back up, thereby getting an unresolved journey and a
hefty penalty. I haven't heard any howls of protest about that
occurring so maybe it didn't. Or maybe lots of people get unresolved
journeys so often and are rich enough that they simply don't care?


--
Clive Page

On Tue, 5 Jan 2016 09:54:33 +0000
Clive Page wrote:
On 03/01/2016 17:32, Paul Corfield wrote:

Paul, thanks for your explanation.

Well far too many people were getting ridiculously excited about "free
travel" - it was all over Twitter. By the time the excitement reached
fever pitch the fault had been fixed.

I wonder how they brought the system back up - I assumed that there
would have been quite a number travelling using Oyster who didn't have
their card read on entry who would have been expected to touch out after
the system came back up, thereby getting an unresolved journey and a
hefty penalty. I haven't heard any howls of protest about that
occurring so maybe it didn't. Or maybe lots of people get unresolved
journeys so often and are rich enough that they simply don't care?

Apparently they'll get a refund. Whether it'll happen or not is anyones guess.
If it had been me I'd have just gone to the guy at the gate and explained the
situation and refuse to touch out.

--
Spud